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Zelle Remote Jobs in Georgia (NOW HIRING)

$25.76 - $32.20/hr

... Zelle, and chats. The Member Experience Representative will focus on building relationships with members and identifying opportunities to refer credit union products and services. This is a remote ...

Zelle Remote information

See Georgia salary details

$18.7K

$74.2K

$142.8K

How much do zelle remote jobs pay per year?

As of Aug 28, 2026, the average yearly pay for zelle remote in Georgia is $74,202.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,459.00 and $100,758.00 per year, depending on experience, location, and employer.

What is a Zelle Remote?

A Zelle Remote job typically refers to a remote position involving tasks related to Zelle, a digital payment service. These roles may include customer support, fraud prevention, compliance, or technical support for users of the platform. Employees in these positions work from home while assisting customers, troubleshooting transactions, or ensuring security measures are followed. Responsibilities vary based on the specific role and employer.

What are common daily responsibilities for a Zelle Remote Customer Support Specialist?

As a Zelle Remote Customer Support Specialist, your daily responsibilities include assisting customers with troubleshooting payment issues, verifying account information, and ensuring compliance with security protocols. You'll work closely with technical teams to resolve escalated cases, maintain accurate records, and provide up-to-date information on Zelle-related products or services. Regular communication via phone, chat, or email is expected, often in a fast-paced environment. This role requires balancing efficiency with quality customer service, helping users navigate concerns while protecting their financial information.

What are the key skills and qualifications needed to thrive in the Zelle Remote position, and why are they important?

To thrive as a Zelle Remote Customer Support Specialist, a solid understanding of digital payment systems, financial regulations, and customer service principles is essential, typically supported by experience in banking or fintech environments. Familiarity with Zelle’s transaction platforms, online ticketing systems, and secure communication tools is highly valued. Strong problem-solving abilities, clear written and verbal communication, and the ability to manage sensitive information with discretion are crucial soft skills. These qualities enable professionals to efficiently address customer issues, maintain trust, and ensure smooth, secure transactions remotely.

What are the most commonly searched types of Zelle jobs in Georgia?

The most popular types of Zelle jobs in Georgia are:

What are popular job titles related to Zelle Remote jobs in Georgia?

For Zelle Remote jobs in Georgia, the most frequently searched job titles are:

What cities in Georgia are hiring for Zelle Remote jobs?

Cities in Georgia with the most Zelle Remote job openings:

Infographic showing various Zelle Remote job openings in Georgia as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $74,202 per year, or $35.7 per hour.

Director of Digital Solutions

Lawrenceville, GA • On-site, Remote

Colony Bank
Commercial Banking • 501 - 1,000 employees

Full-time

Re-posted 27 days ago


Job description

Description
We are actively seeking highly motivated, results-oriented, and innovative professionals to join an environment where individual contributions are valued and impactful.
We have over 500 engaged team members who are part of high performing teams that are empowered to serve our customers.
At Colony Bank, we Make It Easy! Make It Fun! Make It Happen!
Position: Director of Digital Solutions
Location: Remote or any Colony Bank location with available space
Position Overview: The Director of Digital Solutions is a strategic leadership role responsible for the vision, implementation, and optimization of the bank's digital ecosystem. You will serve as the primary architect of the digital customer journey, ensuring our software systems, including mobile banking, account opening, and payment rails are seamless, secure, and competitive. This role bridges the gap between traditional banking operations and modern financial technology, managing critical vendor relationships and driving the adoption of digital tools that enhance customer and team member experience, as well as internal efficiency.
Primary Job Functions:
Platform & System Management: Act as the primary administrator and strategist for the Alkami online and mobile banking platforms. Oversee Prelim for both online and in-branch account opening, ensuring a frictionless "top of funnel" experience for new clients. Manage the integration and performance of Zelle, Bill Pay, and various commercial payment tools. Support treasury management functions, including QuickBooks integrations, Remote Deposit Capture, and ACH Alerts (Positive Pay/Fraud mitigation).
Vendor Management & Strategic Partnerships: Serve as the lead point of contact for all digital software vendors. Negotiate contracts, manage Service Level Agreements (SLAs), and conduct quarterly business reviews. Evaluate emerging FinTech partners to identify opportunities for system enhancements or cost savings.
Product Roadmap & Innovation: Develop and execute a digital transformation roadmap that aligns with the bank's growth goals. Stay ahead of industry trends (e.g., RTP, FedNow, API banking, Fiserv API Integration) to ensure the bank remains a leader in digital offerings. Collaborate with Marketing to drive user adoption and feature awareness.
Compliance, Security & Risk: Ensure all digital solutions comply with banking regulations (Reg E, BSA/AML, etc.). Work closely with Information Security to monitor fraud patterns within digital channels. Manage system updates and patches to minimize downtime and security vulnerabilities.
Team Leadership & Product Ownership: Lead with a "Product Owner" mentality to proactively look for ways to reduce clicks for the customer and manual touches for the back office. Lead, mentor, and develop the Digital Solutions team to deliver innovative and impactful system enhancements.
• Other duties as assigned.
Qualifications:
1. Required 3-5 years of previous banking industry experience and/or information technology industry experience.
2. Job requires skills needed in a typical office environment. This includes
computer skills, communication skills, as well as utilization of office
equipment.
Skills, Abilities and Competences:
1. Able to adjust quickly to different work situations; remain composed under
pressure and stressful situations.
2. Must be able to communicate thoughts clearly, both orally and written,
throughout the organization and to all levels of staff, as well as external
contacts.
Colony Bank is an equal opportunity employer.