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Xfinity Remote Customer Service Jobs in Rutherford, NJ

Heritage civil Works

Customer Support Specialist

New York, NY · Remote

$19.75 - $26.50/hr

Our clients depend on us not just for technical excellence, but for exceptional service. That's where you come in. We are looking for a Remote Customer Support Specialist who brings intelligence ...

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Xfinity Remote Customer Service information

See Rutherford, NJ salary details

$12

$22

$35

How much do xfinity remote customer service jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for xfinity remote customer service in Rutherford, NJ is $22.65, according to ZipRecruiter salary data. Most workers in this role earn between $19.38 and $24.04 per hour, depending on experience, location, and employer.

What are the main challenges faced by Xfinity Remote Customer Service representatives, and how can new hires prepare for them?

One of the main challenges in the Xfinity Remote Customer Service role is managing a high volume of customer inquiries while maintaining consistent quality and empathy in each interaction. Representatives often handle technical troubleshooting, billing questions, and service issues, which can sometimes be complex or emotionally charged. To prepare, new hires should familiarize themselves with Xfinity's products, practice active listening, and develop strong problem-solving skills. Being comfortable with remote communication tools and self-motivation is also key, as you'll be working independently but with ongoing support from your virtual team and supervisors.

How to get hired for Xfinity remote customer service?

To get hired as an Xfinity remote customer service representative, candidates should apply through the company's careers website or job boards, ensuring they meet the minimum requirements such as high school diploma or equivalent and good communication skills. The hiring process typically involves an online application, assessments, and a virtual interview. Prior experience in customer service and familiarity with remote work tools can improve chances of selection.

What is the difference between Xfinity Remote Customer Service vs Xfinity Customer Support Agent?

AspectXfinity Remote Customer ServiceXfinity Customer Support Agent
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; technical knowledge helpful
Work EnvironmentRemote, home-basedCall centers or remote, depending on company setup
Industry UsagePrimarily handling remote troubleshooting and billing inquiriesHandling technical support, billing, and service issues

Both roles involve customer interaction within the telecommunications industry. Xfinity Remote Customer Service focuses on assisting customers remotely with billing and basic troubleshooting, while Xfinity Customer Support Agents may handle more technical issues. The roles often overlap but differ mainly in technical complexity and scope of support provided.

Is Xfinity hiring remote customer service representatives?

Xfinity regularly hires remote customer service representatives to handle customer inquiries and technical support. These positions typically require good communication skills, computer proficiency, and the ability to work in a virtual environment. Job openings are often posted on the company's careers page and may include flexible schedules and training programs.

What are the key skills and qualifications needed to thrive as an Xfinity Remote Customer Service representative?

To thrive as an Xfinity Remote Customer Service Representative, you generally need strong verbal communication, problem-solving abilities, and a high school diploma or equivalent. Familiarity with CRM software, ticketing systems, and knowledge of Xfinity products and services are commonly required. Outstanding interpersonal skills, patience, and adaptability help you excel in managing diverse customer interactions remotely. These skills ensure customer satisfaction, efficient issue resolution, and contribute to a positive brand reputation.

What is an Xfinity Remote Customer Service representative?

Xfinity Remote Customer Service representatives are professionals who assist Xfinity customers with their service needs, such as billing questions, technical support, troubleshooting, and account management, all from a remote or work-from-home setting. They communicate with customers via phone, chat, or email, helping to resolve issues or provide information about Xfinity's products and services. These roles require strong communication skills, problem-solving abilities, and a good understanding of Xfinity’s offerings. Working remotely allows representatives to provide customer support while enjoying the flexibility of working from home.
What are popular job titles related to Xfinity Remote Customer Service jobs in Rutherford, NJ? For Xfinity Remote Customer Service jobs in Rutherford, NJ, the most frequently searched job titles are:
What job categories do people searching Xfinity Remote Customer Service jobs in Rutherford, NJ look for? The top searched job categories for Xfinity Remote Customer Service jobs in Rutherford, NJ are:
What cities near Rutherford, NJ are hiring for Xfinity Remote Customer Service jobs? Cities near Rutherford, NJ with the most Xfinity Remote Customer Service job openings:
Xfinity Remote Customer Service jobs near you
Infographic showing various Xfinity Remote Customer Service job openings in Rutherford, NJ as of June 2026, with employment types broken down into 2% As Needed, 47% Full Time, 48% Part Time, 1% Temporary, 1% Contract, and 1% Nights. Highlights an 48% Physical, 3% Hybrid, and 49% Remote job distribution, with an average salary of $47,110 per year, or $22.6 per hour.

Remote Customer Support Representative

Jobs for Humanity

New York, NY • Remote

$17.50 - $23.75/hr

Full-time

Re-posted 16 days ago

Job description

Company Description

OranjeBor Energie BV is a dynamic and innovative company specializing in the oil, energy, gas, and petrochemical sectors. With a strong focus on crude oil drilling, oil exploration, and renewable energy sources, we are committed to delivering sustainable solutions in the energy industry.

In addition to our proficiency in traditional oil and gas operations, we are deeply committed to promoting renewable energy sources. Recognizing the importance of sustainable practices, we actively invest in and develop renewable energy projects, harnessing the power of wind, solar, and other clean energy sources.

At OranjeBor Energie BV, we prioritize safety, environmental responsibility, and operational excellence. Our team of highly skilled professionals is driven by a shared vision of delivering superior results while minimizing our ecological footprint. By adhering to strict industry standards and employing advanced technologies, we strive to achieve the highest levels of operational efficiency and environmental stewardship.

Job Description

OranjeBor Energie BV is seeking a highly skilled and motivated Remote Customer Support Representative to join our growing global team. In this role, you will provide exceptional support to clients, manage collections and overdue payments, oversee account receivables, and serve as our Escrow Representative-coordinating payments and transactions with partners and associates across your designated region.

This position requires strong communication, organizational, and analytical skills, as well as the ability to handle financial correspondence with precision and professionalism in a fast-paced, remote environment.

Key Responsibilities

Handle incoming and outgoing customer inquiries via phone, email, and chat, ensuring prompt and professional resolution.
Manage collections and overdue payments, including negotiating payment plans and settlements.
Review and analyze account receivable reports to identify trends, risks, and areas for improvement.
Communicate with clients regarding outstanding balances, offering clear and compliant payment solutions.
Develop and implement strategies to improve collection efficiency and minimize delinquency rates.
Collaborate closely with internal teams, including Sales and Accounting, to resolve client issues and enhance satisfaction.
Maintain accurate and up-to-date customer records, including payment logs and communication histories.
Meet or exceed monthly collections and reconciliation targets while ensuring high service quality.
Serve as Escrow Representative, coordinating all outgoing and incoming transactions to regional partners and associates.
Verify and process payment instructions, ensuring timeliness, accuracy, and full compliance with company protocols.
Prepare and distribute payment notices, confirmations, and remittance details.
Investigate and resolve payment discrepancies and transaction-related errors.
Uphold confidentiality, transparency, and compliance across all customer and partner transactions.


Requirements

Minimum 2 years of experience in Customer Service, Collections, Account Receivables, or Escrow Operations.
High School Diploma or equivalent required; Bachelor's degree in Business, Finance, or a related field preferred.
Proven ability to manage financial documentation and client correspondence with accuracy.
Excellent communication, negotiation, and relationship management skills.
Strong analytical and problem-solving abilities with high attention to detail.
Sound knowledge of Escrow laws and financial compliance frameworks.
Ability to work independently and remotely, maintaining consistent productivity and professionalism.

Qualifications

Excellent customer service orientation and interpersonal communication.
Financial acumen and familiarity with reconciliation, invoicing, and payment processing.
Strong organizational and time management abilities.
Integrity, reliability, and discretion when handling confidential financial information.
Proven teamwork and adaptability in dynamic environments.

Additional Information

We offer competitive compensation and benefits packages, along with opportunities for growth and development within our dynamic organization. If you are passionate about delivering exceptional customer service and possess the skills required for this role, we would love to hear from you. Please submit your resume and cover letter detailing your relevant experience.

Apply