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Xfinity Remote Customer Service Jobs in Rutherford, NJ

Customer Service Representative

Manhattan, NY · Remote

$17.75 - $24/hr

This is a fully remote role and a great opportunity for candidates to gain experience supporting a city initiative. Bilingual Customer Service Representative (must be English/Spanish speaking ...

CUSTOMER CARE ASSISTANT

Manhattan, NY · Remote

$925 - $1.2K/wk

About the job CUSTOMER CARE ASSISTANT REMOTE CUSTOMER CARE ASSISTANT JOBS!!! (PAYING $925-$1200 WEEKLY) We need a large number of Customer Care Assistants who can type fast with speed, attend clients ...

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How much do xfinity remote customer service jobs pay per hour?

As of Jun 18, 2026, the average hourly pay for xfinity remote customer service in Rutherford, NJ is $22.65, according to ZipRecruiter salary data. Most workers in this role earn between $19.38 and $24.04 per hour, depending on experience, location, and employer.

What are the main challenges faced by Xfinity Remote Customer Service representatives, and how can new hires prepare for them?

One of the main challenges in the Xfinity Remote Customer Service role is managing a high volume of customer inquiries while maintaining consistent quality and empathy in each interaction. Representatives often handle technical troubleshooting, billing questions, and service issues, which can sometimes be complex or emotionally charged. To prepare, new hires should familiarize themselves with Xfinity's products, practice active listening, and develop strong problem-solving skills. Being comfortable with remote communication tools and self-motivation is also key, as you'll be working independently but with ongoing support from your virtual team and supervisors.

What is the difference between Xfinity Remote Customer Service vs Xfinity Customer Support Agent?

AspectXfinity Remote Customer ServiceXfinity Customer Support Agent
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; technical knowledge helpful
Work EnvironmentRemote, home-basedCall centers or remote, depending on company setup
Industry UsagePrimarily handling remote troubleshooting and billing inquiriesHandling technical support, billing, and service issues

Both roles involve customer interaction within the telecommunications industry. Xfinity Remote Customer Service focuses on assisting customers remotely with billing and basic troubleshooting, while Xfinity Customer Support Agents may handle more technical issues. The roles often overlap but differ mainly in technical complexity and scope of support provided.

Does Comcast provide equipment for remote jobs?

For Xfinity Remote Customer Service roles, Comcast typically provides the necessary equipment, such as a computer, headset, and internet setup, to ensure employees can perform their duties remotely. Employees are usually responsible for maintaining a reliable internet connection and meeting technical requirements. Specific equipment provisions may vary by position and location, so it is advisable to confirm during the hiring process.

What are the key skills and qualifications needed to thrive as an Xfinity Remote Customer Service Representative, and why are they important?

To thrive as an Xfinity Remote Customer Service Representative, you generally need strong verbal communication, problem-solving abilities, and a high school diploma or equivalent. Familiarity with CRM software, ticketing systems, and knowledge of Xfinity products and services are commonly required. Outstanding interpersonal skills, patience, and adaptability help you excel in managing diverse customer interactions remotely. These skills ensure customer satisfaction, efficient issue resolution, and contribute to a positive brand reputation.

How do I become a remote customer service representative?

To become a remote customer service representative, you typically need a high school diploma or equivalent, strong communication skills, and familiarity with customer service software or tools. Employers often require previous customer service experience and may provide training on specific systems. Having a reliable internet connection and a quiet workspace is also essential for remote roles.

What qualifications are needed for Comcast remote jobs?

For a Xfinity Remote Customer Service position, candidates typically need a high school diploma or equivalent, strong communication skills, and basic computer proficiency. Prior customer service experience and the ability to work independently are often preferred, along with a reliable internet connection and a suitable home office setup.

Can you work from home for Xfinity?

Xfinity Remote Customer Service positions often offer remote work options, allowing employees to perform customer support duties from home. These roles typically require a reliable internet connection, a suitable workspace, and sometimes specific technical skills or certifications. Availability of remote work may vary based on the company's policies and the specific job requirements.

What are Xfinity Remote Customer Service representatives?

Xfinity Remote Customer Service representatives are professionals who assist Xfinity customers with their service needs, such as billing questions, technical support, troubleshooting, and account management, all from a remote or work-from-home setting. They communicate with customers via phone, chat, or email, helping to resolve issues or provide information about Xfinity's products and services. These roles require strong communication skills, problem-solving abilities, and a good understanding of Xfinity’s offerings. Working remotely allows representatives to provide customer support while enjoying the flexibility of working from home.
What are popular job titles related to Xfinity Remote Customer Service jobs in Rutherford, NJ? For Xfinity Remote Customer Service jobs in Rutherford, NJ, the most frequently searched job titles are:
What cities near Rutherford, NJ are hiring for Xfinity Remote Customer Service jobs? Cities near Rutherford, NJ with the most Xfinity Remote Customer Service job openings:
Infographic showing various Xfinity Remote Customer Service job openings in Rutherford, NJ as of June 2026, with employment types broken down into 2% Internship, 1% As Needed, 1% Full Time, 32% Part Time, 13% Temporary, and 51% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $47,110 per year, or $22.6 per hour.

Remote Travel Client Support Representative -Entry Level

Destination Careers

New York, NY • On-site, Remote

$40K - $55K/yr

Full-time

Posted 9 days ago


Job description

Position Overview:
We are seeking dependable and service-oriented individuals to join our team as a Remote Client Support Representative - Travel. This position focuses on assisting clients with travel inquiries, supporting reservation coordination, and ensuring a smooth customer experience throughout the booking process.
This is an entry-level opportunity within the travel industry. No prior travel experience is required. Structured onboarding and ongoing training are provided.
Key Responsibilities:
Respond to client inquiries regarding travel options, reservations, and itinerary details
Assist with booking and confirming hotels, cruises, and vacation packages
Review travel information for accuracy, including dates and traveler details
Provide timely updates and professional communication before and after travel
Maintain organized client records and documentation
Deliver high-quality customer support in a fully remote environment
Qualifications:
Strong written and verbal communication skills
Customer-focused mindset with attention to detail
Comfortable navigating online systems and digital platforms
Ability to manage tasks independently in a remote setting
Previous customer service, hospitality, or administrative experience is helpful but not required
What We Offer:
Structured onboarding and step-by-step training
Access to travel booking tools and supplier resources
Flexible remote work environment
Supportive and collaborative team structure
Ideal Candidate:
This role is well suited for individuals seeking remote customer service work, professionals transitioning into the travel industry, or candidates with hospitality or administrative backgrounds looking to expand into travel support.
$40,000 - $55,000 a year
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.