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Xfinity Remote Customer Service Jobs in Rochester, NH

Remote, work from home career. * Average first-year earnings of $69K commission + bonuses. * Life ... Sales or customer service experience is advantageous but not mandatory. Your Qualifications:

Remote, work from home career. * Average first-year earnings of $69K commission + bonuses. * Life ... Sales or customer service experience is advantageous but not mandatory. Your Qualifications:

Remote, work from home career. * Average first-year earnings of $69K commission + bonuses. * Life ... Sales or customer service experience is advantageous but not mandatory. Your Qualifications:

As a Remote Travel Consultant, you'll play a mission-critical role in supporting our clients from ... Experience in customer service--ideally in travel, tourism, or hospitality. High attention to ...

As a Remote Travel Consultant, you'll play a mission-critical role in supporting our clients from ... Experience in customer service--ideally in travel, tourism, or hospitality. High attention to ...

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Xfinity Remote Customer Service information

See Rochester, NH salary details

$12

$21

$34

How much do xfinity remote customer service jobs pay per hour?

As of May 29, 2026, the average hourly pay for xfinity remote customer service in Rochester, NH is $21.74, according to ZipRecruiter salary data. Most workers in this role earn between $18.61 and $23.08 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Xfinity Remote Customer Service Representative, and why are they important?

To thrive as an Xfinity Remote Customer Service Representative, you generally need strong verbal communication, problem-solving abilities, and a high school diploma or equivalent. Familiarity with CRM software, ticketing systems, and knowledge of Xfinity products and services are commonly required. Outstanding interpersonal skills, patience, and adaptability help you excel in managing diverse customer interactions remotely. These skills ensure customer satisfaction, efficient issue resolution, and contribute to a positive brand reputation.

What are the main challenges faced by Xfinity Remote Customer Service representatives, and how can new hires prepare for them?

One of the main challenges in the Xfinity Remote Customer Service role is managing a high volume of customer inquiries while maintaining consistent quality and empathy in each interaction. Representatives often handle technical troubleshooting, billing questions, and service issues, which can sometimes be complex or emotionally charged. To prepare, new hires should familiarize themselves with Xfinity's products, practice active listening, and develop strong problem-solving skills. Being comfortable with remote communication tools and self-motivation is also key, as you'll be working independently but with ongoing support from your virtual team and supervisors.

What are Xfinity Remote Customer Service representatives?

Xfinity Remote Customer Service representatives are professionals who assist Xfinity customers with their service needs, such as billing questions, technical support, troubleshooting, and account management, all from a remote or work-from-home setting. They communicate with customers via phone, chat, or email, helping to resolve issues or provide information about Xfinity's products and services. These roles require strong communication skills, problem-solving abilities, and a good understanding of Xfinity’s offerings. Working remotely allows representatives to provide customer support while enjoying the flexibility of working from home.

What is the difference between Xfinity Remote Customer Service vs Xfinity Customer Support Agent?

AspectXfinity Remote Customer ServiceXfinity Customer Support Agent
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; technical knowledge helpful
Work EnvironmentRemote, home-basedCall centers or remote, depending on company setup
Industry UsagePrimarily handling remote troubleshooting and billing inquiriesHandling technical support, billing, and service issues

Both roles involve customer interaction within the telecommunications industry. Xfinity Remote Customer Service focuses on assisting customers remotely with billing and basic troubleshooting, while Xfinity Customer Support Agents may handle more technical issues. The roles often overlap but differ mainly in technical complexity and scope of support provided.

What are popular job titles related to Xfinity Remote Customer Service jobs in Rochester, NH? For Xfinity Remote Customer Service jobs in Rochester, NH, the most frequently searched job titles are:
What job categories do people searching Xfinity Remote Customer Service jobs in Rochester, NH look for? The top searched job categories for Xfinity Remote Customer Service jobs in Rochester, NH are:
What cities near Rochester, NH are hiring for Xfinity Remote Customer Service jobs? Cities near Rochester, NH with the most Xfinity Remote Customer Service job openings:

Remote Sales and Service Advisor

HMG Careers

Portsmouth, NH • Remote

$69K/yr

Full-time

Posted 16 days ago


Job description

This full-time position offers flexible work hours and ample opportunities for advancement into management roles.


You will work remotely to serve clients and offer valuable advice and protection to individuals and their families.

What We Offer:

  • Remote, work from home career.
  • Average first-year earnings of $69K commission + bonuses.
  • Life-long residual income through renewals.
  • Unionized position with stock options.
  • Excellent benefits package - medical, dental, and prescription coverage.
  • Exceptional training with experienced managers.
  • High-quality leads provided: no calling family or friends.
  • Flexible hours: this is a fulltime career, but you can choose when you work.
  • Opportunities for advancement and recognition as we promote from within.
  • Dynamic Team Environment: Our virtual workplace thrives on a vibrant team. atmosphere. While this position is remote, you will have lots of support.


Qualities We Value:

  • Willingness to learn and be coached as we provide comprehensive training.
  • Outgoing and Friendly Personality: a positive and approachable demeanor.
  • A strong desire to help others: provide valuable advice and services.
  • Effective Communication Skills: your ability to connect with others is crucial.
  • Sales or customer service experience is advantageous but not mandatory.

Your Qualifications:

  • Laptop or computer with camera is required.
  • Possession of, or willingness to obtain an LLQP license.
  • Basic computer literacy is essential.
  • Primary residence in Canada or USA: you must reside in North America to be eligible.

Your Job Responsibilities:

  • Contact the leads we provide to schedule virtual meetings with clients.
  • Present benefit programs to enroll new clients and cultivate relationships with them.
  • Collaborate with your manager to define clear objectives and goals, then achieve them through dedicated effort and determination.
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