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Xfinity Remote Customer Service Jobs in Rochester, NH

Public Consulting Group

Client Service Associate 1

Concord, NH · Remote

$14.50 - $20.25/hr

Provides excellent customer service to all clients, as measured by responsiveness and client ... Remote Office Setting * Must be located in the western region of the US, preferably ID, UT, AZ, OR ...

HMG Careers

Remote Sales and Service Advisor

Union, NH · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Remote Sales and Service Advisor

Rochester, NH · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Remote Sales and Service Advisor

Hooksett, NH · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Remote Sales and Service Advisor

Eliot, ME · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Remote Sales and Service Agent

Concord, NH · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Remote Sales and Service Advisor

Sanford, ME · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

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Xfinity Remote Customer Service information

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How much do xfinity remote customer service jobs pay per hour?

As of Jun 20, 2026, the average hourly pay for xfinity remote customer service in Rochester, NH is $21.74, according to ZipRecruiter salary data. Most workers in this role earn between $18.61 and $23.08 per hour, depending on experience, location, and employer.

What are the main challenges faced by Xfinity Remote Customer Service representatives, and how can new hires prepare for them?

One of the main challenges in the Xfinity Remote Customer Service role is managing a high volume of customer inquiries while maintaining consistent quality and empathy in each interaction. Representatives often handle technical troubleshooting, billing questions, and service issues, which can sometimes be complex or emotionally charged. To prepare, new hires should familiarize themselves with Xfinity's products, practice active listening, and develop strong problem-solving skills. Being comfortable with remote communication tools and self-motivation is also key, as you'll be working independently but with ongoing support from your virtual team and supervisors.

What is the difference between Xfinity Remote Customer Service vs Xfinity Customer Support Agent?

AspectXfinity Remote Customer ServiceXfinity Customer Support Agent
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; technical knowledge helpful
Work EnvironmentRemote, home-basedCall centers or remote, depending on company setup
Industry UsagePrimarily handling remote troubleshooting and billing inquiriesHandling technical support, billing, and service issues

Both roles involve customer interaction within the telecommunications industry. Xfinity Remote Customer Service focuses on assisting customers remotely with billing and basic troubleshooting, while Xfinity Customer Support Agents may handle more technical issues. The roles often overlap but differ mainly in technical complexity and scope of support provided.

Does Comcast provide equipment for remote jobs?

For Xfinity Remote Customer Service roles, Comcast typically provides the necessary equipment, such as a computer, headset, and internet setup, to ensure employees can perform their duties remotely. Employees are usually responsible for maintaining a reliable internet connection and meeting technical requirements. Specific equipment provisions may vary by position and location, so it is advisable to confirm during the hiring process.

What are the key skills and qualifications needed to thrive as an Xfinity Remote Customer Service Representative, and why are they important?

To thrive as an Xfinity Remote Customer Service Representative, you generally need strong verbal communication, problem-solving abilities, and a high school diploma or equivalent. Familiarity with CRM software, ticketing systems, and knowledge of Xfinity products and services are commonly required. Outstanding interpersonal skills, patience, and adaptability help you excel in managing diverse customer interactions remotely. These skills ensure customer satisfaction, efficient issue resolution, and contribute to a positive brand reputation.

How do I become a remote customer service representative?

To become a remote customer service representative, you typically need a high school diploma or equivalent, strong communication skills, and familiarity with customer service software or tools. Employers often require previous customer service experience and may provide training on specific systems. Having a reliable internet connection and a quiet workspace is also essential for remote roles.

What qualifications are needed for Comcast remote jobs?

For a Xfinity Remote Customer Service position, candidates typically need a high school diploma or equivalent, strong communication skills, and basic computer proficiency. Prior customer service experience and the ability to work independently are often preferred, along with a reliable internet connection and a suitable home office setup.

Can you work from home for Xfinity?

Xfinity Remote Customer Service positions often offer remote work options, allowing employees to perform customer support duties from home. These roles typically require a reliable internet connection, a suitable workspace, and sometimes specific technical skills or certifications. Availability of remote work may vary based on the company's policies and the specific job requirements.

What are Xfinity Remote Customer Service representatives?

Xfinity Remote Customer Service representatives are professionals who assist Xfinity customers with their service needs, such as billing questions, technical support, troubleshooting, and account management, all from a remote or work-from-home setting. They communicate with customers via phone, chat, or email, helping to resolve issues or provide information about Xfinity's products and services. These roles require strong communication skills, problem-solving abilities, and a good understanding of Xfinity’s offerings. Working remotely allows representatives to provide customer support while enjoying the flexibility of working from home.
What are popular job titles related to Xfinity Remote Customer Service jobs in Rochester, NH? For Xfinity Remote Customer Service jobs in Rochester, NH, the most frequently searched job titles are:
What job categories do people searching Xfinity Remote Customer Service jobs in Rochester, NH look for? The top searched job categories for Xfinity Remote Customer Service jobs in Rochester, NH are:
What cities near Rochester, NH are hiring for Xfinity Remote Customer Service jobs? Cities near Rochester, NH with the most Xfinity Remote Customer Service job openings:
Xfinity Remote Customer Service jobs near you

Customer Care Coordinator - Travel Services

Excitingtravelnow

Rochester, NH • Remote

$17.50 - $23/hr

Full-time

Posted 25 days ago

Job description

Position Overview

We are seeking a Customer Care Coordinator who is passionate about delivering excellent service and building positive client relationships. In this role, you will help guide travelers through the planning process while ensuring each client receives attentive, professional support.

Key Responsibilities

  • Serve as a primary point of contact for travel-related inquiries

  • Provide timely and accurate responses to customer questions

  • Support travel planning coordination and itinerary updates

  • Monitor client needs before, during, and after travel

  • Maintain detailed documentation and follow-up communication

  • Adhere to company procedures and service standards

Qualifications

  • Strong customer service and relationship-building skills

  • Detail-oriented with strong follow-through

  • Self-directed and comfortable working remotely

  • Experience in customer service, sales support, or administration preferred

  • Comfortable learning new systems and online platforms

  • Interest in travel or tourism is a plus

What We Provide

  • Training, tools, and ongoing mentorship

  • Flexible remote work environment

  • Advancement opportunities within the organization

  • Positive, service-focused team culture

Apply