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Xfinity Remote Customer Service Jobs in Rochester, NH

HMG Careers

Remote Sales and Service Agent

Concord, NH · Remote

$69K/yr

Remote, work from home career. * Average first-year earnings of $69K commission + bonuses. * Life ... Sales or customer service experience is advantageous but not mandatory. Your Qualifications:

HMG Careers

Remote Sales and Service Advisor

Dover, NH · Remote

$69K/yr

Remote, work from home career. * Average first-year earnings of $69K commission + bonuses. * Life ... Sales or customer service experience is advantageous but not mandatory. Your Qualifications:

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How much do xfinity remote customer service jobs pay per hour?

As of May 30, 2026, the average hourly pay for xfinity remote customer service in Rochester, NH is $21.74, according to ZipRecruiter salary data. Most workers in this role earn between $18.61 and $23.08 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Xfinity Remote Customer Service Representative, and why are they important?

To thrive as an Xfinity Remote Customer Service Representative, you generally need strong verbal communication, problem-solving abilities, and a high school diploma or equivalent. Familiarity with CRM software, ticketing systems, and knowledge of Xfinity products and services are commonly required. Outstanding interpersonal skills, patience, and adaptability help you excel in managing diverse customer interactions remotely. These skills ensure customer satisfaction, efficient issue resolution, and contribute to a positive brand reputation.

What are the main challenges faced by Xfinity Remote Customer Service representatives, and how can new hires prepare for them?

One of the main challenges in the Xfinity Remote Customer Service role is managing a high volume of customer inquiries while maintaining consistent quality and empathy in each interaction. Representatives often handle technical troubleshooting, billing questions, and service issues, which can sometimes be complex or emotionally charged. To prepare, new hires should familiarize themselves with Xfinity's products, practice active listening, and develop strong problem-solving skills. Being comfortable with remote communication tools and self-motivation is also key, as you'll be working independently but with ongoing support from your virtual team and supervisors.

What are Xfinity Remote Customer Service representatives?

Xfinity Remote Customer Service representatives are professionals who assist Xfinity customers with their service needs, such as billing questions, technical support, troubleshooting, and account management, all from a remote or work-from-home setting. They communicate with customers via phone, chat, or email, helping to resolve issues or provide information about Xfinity's products and services. These roles require strong communication skills, problem-solving abilities, and a good understanding of Xfinity’s offerings. Working remotely allows representatives to provide customer support while enjoying the flexibility of working from home.

What is the difference between Xfinity Remote Customer Service vs Xfinity Customer Support Agent?

AspectXfinity Remote Customer ServiceXfinity Customer Support Agent
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; technical knowledge helpful
Work EnvironmentRemote, home-basedCall centers or remote, depending on company setup
Industry UsagePrimarily handling remote troubleshooting and billing inquiriesHandling technical support, billing, and service issues

Both roles involve customer interaction within the telecommunications industry. Xfinity Remote Customer Service focuses on assisting customers remotely with billing and basic troubleshooting, while Xfinity Customer Support Agents may handle more technical issues. The roles often overlap but differ mainly in technical complexity and scope of support provided.

What are popular job titles related to Xfinity Remote Customer Service jobs in Rochester, NH? For Xfinity Remote Customer Service jobs in Rochester, NH, the most frequently searched job titles are:
What job categories do people searching Xfinity Remote Customer Service jobs in Rochester, NH look for? The top searched job categories for Xfinity Remote Customer Service jobs in Rochester, NH are:
What cities near Rochester, NH are hiring for Xfinity Remote Customer Service jobs? Cities near Rochester, NH with the most Xfinity Remote Customer Service job openings:
Xfinity Remote Customer Service jobs near you

Remote Travel Support & Concierge Specialist

Cross Borders with Alex

Rochester, NH • Remote

Full-time

This job post has expired today. Applications are no longer accepted.

Job description

A travel industry company is looking for a Remote Travel Customer Representative to provide support to travelers. This role involves assisting clients with travel-related questions, managing itinerary updates, and ensuring a smooth experience. Ideal candidates will have excellent communication skills, customer service experience, and be comfortable working independently in a remote environment.

The position offers full training, flexible scheduling, and access to travel-related perks in a supportive team atmosphere. #J-18808-Ljbffr

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