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Xfinity Remote Customer Service Jobs in Elgin, IL

NTT DATA Services

Customer Care Associate

Chicago, IL · Remote

$19/hr

Basic Qualifications: * 1 year experience (WAH) remote customer service (Call Center environment) * 1 year experience with call center KPI understanding * 1 year experience working in an office ...

NTT DATA Services

Customer Care Associate

Chicago, IL · Remote

$19/hr

Basic Qualifications: * 1 year experience (WAH) remote customer service (Call Center environment) * 1 year experience with call center KPI understanding * 1 year experience working in an office ...

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All JobsXfinity Customer Service JobsXfinity Remote Customer Service JobsXfinity Remote Customer Service Jobs in Elgin, IL

Xfinity Remote Customer Service information

See Elgin, IL salary details

$12

$21

$34

How much do xfinity remote customer service jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for xfinity remote customer service in Elgin, IL is $21.96, according to ZipRecruiter salary data. Most workers in this role earn between $18.75 and $23.27 per hour, depending on experience, location, and employer.

What are the main challenges faced by Xfinity Remote Customer Service representatives, and how can new hires prepare for them?

One of the main challenges in the Xfinity Remote Customer Service role is managing a high volume of customer inquiries while maintaining consistent quality and empathy in each interaction. Representatives often handle technical troubleshooting, billing questions, and service issues, which can sometimes be complex or emotionally charged. To prepare, new hires should familiarize themselves with Xfinity's products, practice active listening, and develop strong problem-solving skills. Being comfortable with remote communication tools and self-motivation is also key, as you'll be working independently but with ongoing support from your virtual team and supervisors.

How to get hired for Xfinity remote customer service?

To get hired as an Xfinity remote customer service representative, candidates should apply through the company's careers website or job boards, ensuring they meet the minimum requirements such as high school diploma or equivalent and good communication skills. The hiring process typically involves an online application, assessments, and a virtual interview. Prior experience in customer service and familiarity with remote work tools can improve chances of selection.

What is the difference between Xfinity Remote Customer Service vs Xfinity Customer Support Agent?

AspectXfinity Remote Customer ServiceXfinity Customer Support Agent
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; technical knowledge helpful
Work EnvironmentRemote, home-basedCall centers or remote, depending on company setup
Industry UsagePrimarily handling remote troubleshooting and billing inquiriesHandling technical support, billing, and service issues

Both roles involve customer interaction within the telecommunications industry. Xfinity Remote Customer Service focuses on assisting customers remotely with billing and basic troubleshooting, while Xfinity Customer Support Agents may handle more technical issues. The roles often overlap but differ mainly in technical complexity and scope of support provided.

Is Xfinity hiring remote customer service representatives?

Xfinity regularly hires remote customer service representatives to handle customer inquiries and technical support. These positions typically require good communication skills, computer proficiency, and the ability to work in a virtual environment. Job openings are often posted on the company's careers page and may include flexible schedules and training programs.

What are the key skills and qualifications needed to thrive as an Xfinity Remote Customer Service representative?

To thrive as an Xfinity Remote Customer Service Representative, you generally need strong verbal communication, problem-solving abilities, and a high school diploma or equivalent. Familiarity with CRM software, ticketing systems, and knowledge of Xfinity products and services are commonly required. Outstanding interpersonal skills, patience, and adaptability help you excel in managing diverse customer interactions remotely. These skills ensure customer satisfaction, efficient issue resolution, and contribute to a positive brand reputation.

What is an Xfinity Remote Customer Service representative?

Xfinity Remote Customer Service representatives are professionals who assist Xfinity customers with their service needs, such as billing questions, technical support, troubleshooting, and account management, all from a remote or work-from-home setting. They communicate with customers via phone, chat, or email, helping to resolve issues or provide information about Xfinity's products and services. These roles require strong communication skills, problem-solving abilities, and a good understanding of Xfinity’s offerings. Working remotely allows representatives to provide customer support while enjoying the flexibility of working from home.
What are popular job titles related to Xfinity Remote Customer Service jobs in Elgin, IL? For Xfinity Remote Customer Service jobs in Elgin, IL, the most frequently searched job titles are:
What job categories do people searching Xfinity Remote Customer Service jobs in Elgin, IL look for? The top searched job categories for Xfinity Remote Customer Service jobs in Elgin, IL are:
What cities near Elgin, IL are hiring for Xfinity Remote Customer Service jobs? Cities near Elgin, IL with the most Xfinity Remote Customer Service job openings:
Xfinity Remote Customer Service jobs near you
Infographic showing various Xfinity Remote Customer Service job openings in Elgin, IL as of August 2026, with employment types broken down into 50% Full Time, and 50% Part Time. Highlights an 100% Remote job distribution, with an average salary of $45,681 per year, or $22 per hour.

Online | Customer Support - Booking Vacations | We Will Train You

Destination Careers

Chicago, IL • Remote

$40K - $65K/yr

Other

Re-posted 3 days ago

Job description

Position Overview:
We are seeking reliable and service-oriented individuals to join our team in a fully remote Customer Support - Booking Vacations role. This position focuses on assisting clients with coordinating vacation arrangements, confirming reservations, and ensuring a smooth booking experience.
This is an entry-level opportunity within the travel industry. No prior travel experience is required. Structured onboarding and ongoing training are provided.
 
Key Responsibilities:
Assist clients with researching and booking vacation packages, hotels, and cruises
Provide support during the reservation and confirmation process
Respond to client inquiries regarding travel details and requirements
Review booking information for accuracy, including dates and traveler information
Maintain organized records of client reservations and communications
Offer follow-up support before and after travel
 
Qualifications:
Strong written and verbal communication skills
Customer-focused mindset with attention to detail
Comfortable using online systems and digital platforms
Ability to work independently in a remote environment
Previous customer service or hospitality experience is helpful but not required
 
What We Offer:
Structured onboarding and step-by-step training
Access to travel booking tools and supplier resources
Flexible fully remote work environment
Supportive and collaborative team culture
 
Ideal Candidate:
This role is ideal for individuals seeking remote customer support work, those exploring entry into the travel industry, or professionals with a background in hospitality or service-oriented roles.
$40,000 - $65,000 a year
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
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