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Xfinity Remote Customer Service Jobs in Bloomington, IL

InsuraTec

Sales Representative (Remote)

Morton, IL · Remote

Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Financial Services : Gain a foothold in the financial services industry, providing essential ...

InsuraTec

Sales Representative (Remote)

Lincoln, IL · Remote

Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Financial Services : Gain a foothold in the financial services industry, providing essential ...

InsuraTec

Sales Representative (Remote)

Normal, IL · Remote

Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Financial Services : Gain a foothold in the financial services industry, providing essential ...

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Xfinity Remote Customer Service information

See Bloomington, IL salary details

$12

$21

$33

How much do xfinity remote customer service jobs pay per hour?

As of May 28, 2026, the average hourly pay for xfinity remote customer service in Bloomington, IL is $21.31, according to ZipRecruiter salary data. Most workers in this role earn between $18.22 and $22.60 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Xfinity Remote Customer Service Representative, and why are they important?

To thrive as an Xfinity Remote Customer Service Representative, you generally need strong verbal communication, problem-solving abilities, and a high school diploma or equivalent. Familiarity with CRM software, ticketing systems, and knowledge of Xfinity products and services are commonly required. Outstanding interpersonal skills, patience, and adaptability help you excel in managing diverse customer interactions remotely. These skills ensure customer satisfaction, efficient issue resolution, and contribute to a positive brand reputation.

What are the main challenges faced by Xfinity Remote Customer Service representatives, and how can new hires prepare for them?

One of the main challenges in the Xfinity Remote Customer Service role is managing a high volume of customer inquiries while maintaining consistent quality and empathy in each interaction. Representatives often handle technical troubleshooting, billing questions, and service issues, which can sometimes be complex or emotionally charged. To prepare, new hires should familiarize themselves with Xfinity's products, practice active listening, and develop strong problem-solving skills. Being comfortable with remote communication tools and self-motivation is also key, as you'll be working independently but with ongoing support from your virtual team and supervisors.

What are Xfinity Remote Customer Service representatives?

Xfinity Remote Customer Service representatives are professionals who assist Xfinity customers with their service needs, such as billing questions, technical support, troubleshooting, and account management, all from a remote or work-from-home setting. They communicate with customers via phone, chat, or email, helping to resolve issues or provide information about Xfinity's products and services. These roles require strong communication skills, problem-solving abilities, and a good understanding of Xfinity’s offerings. Working remotely allows representatives to provide customer support while enjoying the flexibility of working from home.

What is the difference between Xfinity Remote Customer Service vs Xfinity Customer Support Agent?

AspectXfinity Remote Customer ServiceXfinity Customer Support Agent
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; technical knowledge helpful
Work EnvironmentRemote, home-basedCall centers or remote, depending on company setup
Industry UsagePrimarily handling remote troubleshooting and billing inquiriesHandling technical support, billing, and service issues

Both roles involve customer interaction within the telecommunications industry. Xfinity Remote Customer Service focuses on assisting customers remotely with billing and basic troubleshooting, while Xfinity Customer Support Agents may handle more technical issues. The roles often overlap but differ mainly in technical complexity and scope of support provided.

What are popular job titles related to Xfinity Remote Customer Service jobs in Bloomington, IL? For Xfinity Remote Customer Service jobs in Bloomington, IL, the most frequently searched job titles are:
What job categories do people searching Xfinity Remote Customer Service jobs in Bloomington, IL look for? The top searched job categories for Xfinity Remote Customer Service jobs in Bloomington, IL are:
What cities near Bloomington, IL are hiring for Xfinity Remote Customer Service jobs? Cities near Bloomington, IL with the most Xfinity Remote Customer Service job openings:
Xfinity Remote Customer Service jobs near you
Infographic showing various Xfinity Remote Customer Service job openings in Bloomington, IL as of May 2026, with employment types broken down into 84% Full Time, 8% Part Time, and 8% Contract. Highlights an 56% In-person, 4% Hybrid, and 40% Remote job distribution, with an average salary of $44,328 per year, or $21.3 per hour.

Customer Service Professional (Remote)

Lyfserv Communications Ltd. Co.

Texas, IL • Remote

$12.75 - $16/hr

Full-time

Posted 25 days ago

Job description

Job role:  

If you like helping customers solve issues, then we encourage you to apply with us for one of our physical locations or virtually from your own home. You will be assisting customers with issues on a product or service they may have, as well as assisting them with bookings & guiding them on how to's. 


Responsibilities:

  • Provide customer service, assist with customer issues.
  • Receive and respond to calls in a timely manner
  • Make notations on customer accounts

Requirements:

  • No Experience is required but preferred



We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Employment Type: FULL_TIME

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