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Xfinity Remote Customer Service Jobs in Chicago, IL

HMG Careers

Remote Customer Service and Sales

Harvey, IL · Remote

$69K/yr

Remote Insurance Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

Nexora Talent

Remote- Customer Experience Service

Chicago, IL · Remote

$16.50 - $22.50/hr

Customer Experience Service (Remote) We are seeking a detail-oriented Customer Experience Service to support clients throughout their journey. In this role, you will assist with coordinating client ...

srecruiting

Fully Remote Customer Service Rep

Chicago, IL · Remote

$16.50 - $22.50/hr

Calling and receiving calls from clients/Customer Satisfaction Scheduling appointments with clients who request our benefits, or who they referred Advising, presenting and explaining products ...

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Xfinity Remote Customer Service information

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$13

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$36

How much do xfinity remote customer service jobs pay per hour?

As of Aug 20, 2026, the average hourly pay for xfinity remote customer service in Chicago, IL is $22.89, according to ZipRecruiter salary data. Most workers in this role earn between $19.57 and $24.28 per hour, depending on experience, location, and employer.

What is an Xfinity Remote Customer Service representative?

Xfinity Remote Customer Service representatives are professionals who assist Xfinity customers with their service needs, such as billing questions, technical support, troubleshooting, and account management, all from a remote or work-from-home setting. They communicate with customers via phone, chat, or email, helping to resolve issues or provide information about Xfinity's products and services. These roles require strong communication skills, problem-solving abilities, and a good understanding of Xfinity’s offerings. Working remotely allows representatives to provide customer support while enjoying the flexibility of working from home.

What are the key skills and qualifications needed to thrive as an Xfinity Remote Customer Service representative?

To thrive as an Xfinity Remote Customer Service Representative, you generally need strong verbal communication, problem-solving abilities, and a high school diploma or equivalent. Familiarity with CRM software, ticketing systems, and knowledge of Xfinity products and services are commonly required. Outstanding interpersonal skills, patience, and adaptability help you excel in managing diverse customer interactions remotely. These skills ensure customer satisfaction, efficient issue resolution, and contribute to a positive brand reputation.

What are the main challenges faced by Xfinity Remote Customer Service representatives, and how can new hires prepare for them?

One of the main challenges in the Xfinity Remote Customer Service role is managing a high volume of customer inquiries while maintaining consistent quality and empathy in each interaction. Representatives often handle technical troubleshooting, billing questions, and service issues, which can sometimes be complex or emotionally charged. To prepare, new hires should familiarize themselves with Xfinity's products, practice active listening, and develop strong problem-solving skills. Being comfortable with remote communication tools and self-motivation is also key, as you'll be working independently but with ongoing support from your virtual team and supervisors.

What is the difference between Xfinity Remote Customer Service vs Xfinity Customer Support Agent?

AspectXfinity Remote Customer ServiceXfinity Customer Support Agent
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; technical knowledge helpful
Work EnvironmentRemote, home-basedCall centers or remote, depending on company setup
Industry UsagePrimarily handling remote troubleshooting and billing inquiriesHandling technical support, billing, and service issues

Both roles involve customer interaction within the telecommunications industry. Xfinity Remote Customer Service focuses on assisting customers remotely with billing and basic troubleshooting, while Xfinity Customer Support Agents may handle more technical issues. The roles often overlap but differ mainly in technical complexity and scope of support provided.

How to get hired for Xfinity remote customer service?

To get hired for Xfinity remote customer service, candidates should apply through the company's careers website or job boards, ensuring they meet the minimum requirements such as good communication skills and technical proficiency. Prior experience in customer service and familiarity with remote work tools like chat or phone systems can improve chances. A background check and training are typically part of the hiring process.

Is Xfinity hiring remote customer service representatives?

Xfinity regularly hires remote customer service representatives to handle customer inquiries and technical support. These positions typically require good communication skills, computer proficiency, and the ability to work in a virtual environment. Job openings are posted on the company's careers page and may include flexible schedules and training programs.

What are popular job titles related to Xfinity Remote Customer Service jobs in Chicago, IL?

For Xfinity Remote Customer Service jobs in Chicago, IL, the most frequently searched job titles are:

What job categories do people searching Xfinity Remote Customer Service jobs in Chicago, IL look for?

The top searched job categories for Xfinity Remote Customer Service jobs in Chicago, IL are:

What cities near Chicago, IL are hiring for Xfinity Remote Customer Service jobs?

Cities near Chicago, IL with the most Xfinity Remote Customer Service job openings:

Xfinity Remote Customer Service jobs near you
Infographic showing various Xfinity Remote Customer Service job openings in Chicago, IL as of August 2026, with employment types broken down into 57% Full Time, and 43% Part Time. Highlights an 100% Remote job distribution, with an average salary of $47,606 per year, or $22.9 per hour.

Fully Remote | Customer Service Representative - Travel

Destination Careers

Chicago, IL • Remote

$45K - $75K/yr

Full-time

Re-posted 25 days ago

Job description

Job Title: Remote Customer Service Representative - Travel
 
 
About Us
We specialize in crafting personalized travel experiences that create lasting memories. As we continue to grow, we are seeking motivated professionals to join our team and help connect clients with our services.
 
Job Overview
We are looking for a Work From Home Travel Advisor to support our travel advisory team by scheduling client consultations. This role is ideal for individuals with strong communication skills who enjoy engaging with people and assisting them in their travel planning journey.
 
Key Responsibilities
Client Outreach: Contact potential clients via phone, email, and messaging platforms to introduce our services.
Appointment Scheduling: Manage calendars and set up consultations for travel advisors.
Follow-Ups: Maintain engagement with interested clients and answer initial inquiries.
CRM Management: Keep accurate records of client interactions and scheduled meetings.
 
Qualifications
Strong communication and interpersonal skills
Experience in customer service, sales, or appointment setting is a plus
Ability to work independently and stay organized in a remote setting
Comfortable using scheduling tools and CRM systems
A passion for travel and helping clients explore new opportunities
 
What We Offer
Competitive pay with performance-based incentives
Fully remote, flexible work schedule
Travel perks and industry discounts
Professional growth opportunities
A collaborative and supportive team environment
 
Equal Opportunity Statement:
We are committed to fostering an inclusive and diverse workplace. We welcome applicants from all backgrounds and do not discriminate based on race, gender, age, disability, or any other protected status.
 
 How to Apply:
If you are a people person with a passion for travel, we'd love to hear from you! Apply today to become part of our team and help clients plan their next adventure.
$45,000 - $75,000 a year
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
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