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Xfinity Remote Customer Service Jobs in Wisconsin

McQuade Organization

... motivated individuals to join our remote Customer Success team. We work with union members ... Customer service, hospitality, retail, sales, or call center experience preferred * Comfortable ...

New

Globe Life American Income Division

$15.50 - $21/hr

Remote Client Representative Location: 100% Remote | Schedule: Flexible We have proudly served ... Provide Customer Service: Support policyholders with inquiries, policy updates, and claims ...

McQuade Organization

... customer ... service -Has strong communication skills (we'll help you improve even more) -Is dependable ...

New

Auxiant

Customer Service Specialist

Milwaukee, WI · On-site +1

$16.75 - $22.25/hr

Remote, Hybrid, or In Office Location for In Office or Hybrid: Cedar Rapids, IA, Madison, WI, or ... Customer Service Specialist . Auxiant is a third party administrator of self-funded employee ...

Auxiant

Customer Service Specialist

Madison, WI · On-site +1

$17.25 - $22.75/hr

Remote, Hybrid, or In Office Location for In Office or Hybrid: Cedar Rapids, IA, Madison, WI, or ... Customer Service Specialist . Auxiant is a third party administrator of self-funded employee ...

Zuzick & Associates

Our company is looking to add multiple customer service positions to our growing team of remote representatives. This is a full time position with upwards mobility and the ability to work from home!

New

Zuzick & Associates

Our company is looking to add multiple customer service positions to our growing team of remote representatives. This is a full time position with upwards mobility and the ability to work from home!

New

APR

Commercial Lines CSR

Stevens Point, WI · On-site +1

$65K - $100K/yr

Client Service Manager | Commercial Lines Commercial Lines Account Manager | Focusing on Small to ... Embrace the future of work with our fully remote option, tailored for the exceptional candidate.

ChenMed

$24.26/hr

The Service Team Coordinator is responsible for outbound and inbound customer service call handling ... Remote

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Xfinity Remote Customer Service information

What are the main challenges faced by Xfinity Remote Customer Service representatives, and how can new hires prepare for them?

One of the main challenges in the Xfinity Remote Customer Service role is managing a high volume of customer inquiries while maintaining consistent quality and empathy in each interaction. Representatives often handle technical troubleshooting, billing questions, and service issues, which can sometimes be complex or emotionally charged. To prepare, new hires should familiarize themselves with Xfinity's products, practice active listening, and develop strong problem-solving skills. Being comfortable with remote communication tools and self-motivation is also key, as you'll be working independently but with ongoing support from your virtual team and supervisors.

Is it hard to get hired at Xfinity?

Getting hired as an Xfinity Remote Customer Service representative typically involves completing an online application, passing a skills assessment, and participating in an interview. The hiring process can vary in difficulty depending on the applicant's customer service experience and ability to demonstrate strong communication skills, but it generally follows standard industry procedures for remote customer service roles.

What is the difference between Xfinity Remote Customer Service vs Xfinity Customer Support Agent?

AspectXfinity Remote Customer ServiceXfinity Customer Support Agent
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; technical knowledge helpful
Work EnvironmentRemote, home-basedCall centers or remote, depending on company setup
Industry UsagePrimarily handling remote troubleshooting and billing inquiriesHandling technical support, billing, and service issues

Both roles involve customer interaction within the telecommunications industry. Xfinity Remote Customer Service focuses on assisting customers remotely with billing and basic troubleshooting, while Xfinity Customer Support Agents may handle more technical issues. The roles often overlap but differ mainly in technical complexity and scope of support provided.

How to get hired for remote customer service?

To get hired for a remote customer service role, candidates should have strong communication skills, basic computer proficiency, and experience with customer support tools like live chat or CRM software. Employers often look for previous customer service experience and a quiet, reliable work environment. Applying through company career portals and demonstrating problem-solving abilities can improve chances of hiring.

What are the key skills and qualifications needed to thrive as an Xfinity Remote Customer Service Representative, and why are they important?

To thrive as an Xfinity Remote Customer Service Representative, you generally need strong verbal communication, problem-solving abilities, and a high school diploma or equivalent. Familiarity with CRM software, ticketing systems, and knowledge of Xfinity products and services are commonly required. Outstanding interpersonal skills, patience, and adaptability help you excel in managing diverse customer interactions remotely. These skills ensure customer satisfaction, efficient issue resolution, and contribute to a positive brand reputation.

How can I make 2000 a week working from home?

Xfinity Remote Customer Service roles typically pay hourly wages and may offer bonuses or incentives, but earning $2000 weekly from such positions alone is uncommon. To reach higher income levels, some agents supplement their income through overtime, multiple shifts, or by working for multiple companies, often requiring strong communication skills and experience in customer service. High earnings usually involve a combination of skills, experience, and flexible scheduling in remote customer support roles.

Can you work from home for Xfinity?

Xfinity Remote Customer Service positions often offer remote work options, allowing employees to perform customer support duties from home. These roles typically require reliable internet, a suitable workspace, and sometimes specific technical skills or certifications. Availability of remote work may vary based on the company's policies and the specific job requirements.

What are Xfinity Remote Customer Service representatives?

Xfinity Remote Customer Service representatives are professionals who assist Xfinity customers with their service needs, such as billing questions, technical support, troubleshooting, and account management, all from a remote or work-from-home setting. They communicate with customers via phone, chat, or email, helping to resolve issues or provide information about Xfinity's products and services. These roles require strong communication skills, problem-solving abilities, and a good understanding of Xfinity’s offerings. Working remotely allows representatives to provide customer support while enjoying the flexibility of working from home.
What are popular job titles related to Xfinity Remote Customer Service jobs in Wisconsin? For Xfinity Remote Customer Service jobs in Wisconsin, the most frequently searched job titles are:
What job categories do people searching Xfinity Remote Customer Service jobs in Wisconsin look for? The top searched job categories for Xfinity Remote Customer Service jobs in Wisconsin are:
What cities in Wisconsin are hiring for Xfinity Remote Customer Service jobs? Cities in Wisconsin with the most Xfinity Remote Customer Service job openings:
Xfinity Remote Customer Service jobs near you
Infographic showing various Xfinity Remote Customer Service job openings in Wisconsin as of July 2026, with employment types broken down into 77% Full Time, 20% Part Time, 1% Temporary, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution.

Remote Customer Success Representative

McQuade Organization

Remote

Full-time

Posted 2 days ago

New

Job description

We are a growing organization backed by a Fortune 500 company, seeking motivated individuals to join our remote Customer Success team. We work with union members, associations, and families to help them understand and utilize their benefits. No cold calling is required—qualified clients are provided.

If you enjoy helping people, building relationships, and working from home, this could be an excellent career opportunity.

  • Strong communication and interpersonal skills
  • Customer service, hospitality, retail, sales, or call center experience preferred
  • Comfortable using Zoom, email, and computer applications
  • Self-motivated and coachable
  • Ability to work independently in a remote environment
  • High school diploma or equivalent

Apply