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Xfinity Pay Jobs in Ohio (NOW HIRING)

Xfinity Pay information

What is Xfinity Pay?

Xfinity Pay refers to the payment system and options available for Xfinity customers to pay their bills for services such as internet, TV, and phone. Customers can make payments through various methods, including online payments via the Xfinity website or app, automatic payments, phone payments, or in-person at authorized locations. Xfinity Pay also allows users to view billing statements, set up payment reminders, and manage their accounts easily and securely. Understanding the available payment options can help ensure timely payments and avoid service interruptions.

What are the typical responsibilities of a professional working in Xfinity Pay customer support?

Professionals in Xfinity Pay customer support are primarily responsible for assisting customers with billing inquiries, troubleshooting payment issues, and explaining service plans or charges. They interact with customers through phone, chat, or email, ensuring a positive experience while resolving concerns efficiently. Collaboration with technical support teams and account management is common, as is the need to stay updated on new payment features or policies. This role often requires strong problem-solving skills and the ability to remain patient and empathetic under pressure.

What are the key skills and qualifications needed to thrive as an Xfinity Customer Service Representative, and why are they important?

To thrive as an Xfinity Customer Service Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with CRM systems, call center software, and basic troubleshooting of internet and cable services are typically required. Patience, active listening, and a customer-focused attitude help individuals excel in resolving customer issues and providing a positive experience. These skills are essential to ensure customer satisfaction, efficient issue resolution, and the retention of Xfinity subscribers.

What is the difference between Xfinity Pay vs Xfinity Customer Service Representative?

FeatureXfinity PayXfinity Customer Service Representative
Primary RoleProcessing payments, billing inquiries, account managementAssisting customers with service issues, technical support, account questions
Required SkillsFinancial transactions, customer account knowledgeCommunication, problem-solving, technical knowledge
Work EnvironmentOnline platforms, billing systemsCall centers, in-person or remote customer support
CertificationsBilling and payment processing knowledgeCustomer service, technical support certifications

While Xfinity Pay focuses on handling billing and payment transactions, Xfinity Customer Service Representatives provide broader support related to technical issues and customer inquiries. Both roles require strong communication skills, but their core responsibilities differ significantly within the same industry.

What are popular job titles related to Xfinity Pay jobs in Ohio?

For Xfinity Pay jobs in Ohio, the most frequently searched job titles are:

What job categories do people searching Xfinity Pay jobs in Ohio look for?

The top searched job categories for Xfinity Pay jobs in Ohio are:

What cities in Ohio are hiring for Xfinity Pay jobs?

Cities in Ohio with the most Xfinity Pay job openings:

Infographic showing various Xfinity Pay job openings in Ohio as of August 2026, with employment types broken down into 57% Full Time, 23% Part Time, 6% Temporary, and 14% Contract. Highlights an 100% In-person job distribution.

Virtual Senior Outbound Business Sales Representative

IntelliSource

OH • On-site, Remote

$34.22/hr

Full-time

Dental, Vision, Retirement, PTO

Posted 7 days ago


Job description

Description
We are seeking motivated, results-driven Virtual Senikor Outbound Sales Representatives to join our organization. This role will focus on outbound sales. Representatives engage with customers virtually to identify needs, present solutions, and close sales while delivering an exceptional customer experience. This is a fast-paced, performance-based role offering a base pay plus commission structure.
Virtual Senior Business Sales Representatives Compensation
Total Target Compensation (Base pay + Commission) $34.22/hour+
Our sales compensation programs offer the potential for significant upside above targeted earnings for those who overachieve their sales targets.
Disclaimer: Starting rate will vary and is dependent on several factors, including your city/state of residence.
Comcast follows all local and state regulations/laws regarding minimum wage.
Virtual Senior Business Sales Representatives Benefits
Benefit packages effective on day 1 - Eligible to enroll in medical, dental, vision
401k available after 90 days
Paid training
Free Comcast/Xfinity courtesy services (cable, high speed internet, etc.) * (Must be in a Comcast serviceable area)
Paid time-off (PTO), Paid vacation, flex time, and floating holidays; generous PTO package after first 90 days of employment
Tuition Reimbursement (where applicable)
Discounts on Comcast/Xfinity Voice, OnDemand, and Personal Security Services (PSS)
Remote Flexibility: This role offers full remote work opportunities, allowing you to excel from the comfort of your home.
Virtual Senior Business Sales Representative Responsibilities:
Conduct high-volume inbound/outbound calls to new or existing business customers.
Focused on mobile device solutions on small to medium sized business
Actively prospect, upsell, cross-sell, and retain customers through consultative selling.
Manage a personal sales pipeline and meet or exceed monthly sales targets.
Demonstrate confidence in value-based selling and objection handling.
Thrive in a metrics-driven environment with aggressive goals.
Qualifications:
High school diploma or equivalent
Minimum 1-2 years of commission-driven sales experience
Demonstrated ability to work independently and remotely
Reliable internet connection with a minimum 100 Mbps speed
Home office setup meeting specified requirement
Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast.
Comcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other basis protected by applicable law.
Comcast in an EOE/Veterans/Disabled/LGBT employer
Disclaimer: This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications
Our company processes candidate data in line with our Candidate & Recruitment Privacy Notice. You can view it at: https://intellisource.com/carpn/. By submitting your application, you confirm that the information you provide is accurate and that you have read our Candidate & Recruitment Privacy Notice, which explains how we collect, use, share, and retain your personal data and how you can exercise your rights.