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Walmart Store Lead Jobs in Ohio (NOW HIRING)

Clean Team Lead

Defiance, OH · On-site

$19 - $32/hr

Location Walmart Supercenter #5385 1804 N CLINTON ST, DEFIANCE, OH, 43512, US Job Overview Janitorial associates ensure customers have a great first and last impression of our stores. They look after ...

Clean Team Lead

Strongsville, OH · On-site

$20 - $33/hr

Location Walmart Supercenter #2266 8585 PEARL RD, STRONGSVILLE, OH, 44136, US Job Overview Janitorial associates ensure customers have a great first and last impression of our stores. They look after ...

Clean Team Lead

Middlefield, OH · On-site

$19 - $32/hr

Location Walmart Supercenter #5387 15050 HARRINGTON WAY, MIDDLEFIELD, OH, 44062, US Job Overview Janitorial associates ensure customers have a great first and last impression of our stores. They look ...

Clean Team Lead

Dublin, OH · On-site

$20 - $33/hr

Location Walmart Supercenter #2471 5900 BRITTON PKWY, DUBLIN, OH, 43016, US Job Overview Janitorial associates ensure customers have a great first and last impression of our stores. They look after ...

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Walmart Store Lead information

See Ohio salary details

$11

$20

$34

How much do walmart store lead jobs pay per hour?

As of Aug 29, 2026, the average hourly pay for walmart store lead in Ohio is $20.74, according to ZipRecruiter salary data. Most workers in this role earn between $16.44 and $22.64 per hour, depending on experience, location, and employer.

What is a Walmart Store Lead?

Walmart Store Leads are team members responsible for overseeing specific departments or areas within a Walmart store. They support department managers by guiding associates, ensuring shelves are stocked, maintaining merchandise displays, and providing excellent customer service. Store Leads help with training new employees, resolving customer concerns, and ensuring company policies are followed. Their role is vital in keeping store operations running smoothly and efficiently.

What are the key skills and qualifications needed to thrive as a Walmart Store Lead?

To thrive as a Walmart Store Lead, you need strong leadership abilities, retail operations knowledge, and a high school diploma or equivalent, with several years of supervisory experience preferred. Familiarity with inventory management systems, point-of-sale (POS) technology, and scheduling software is typically required. Excellent communication, problem-solving, and team-building skills make a significant impact in fostering staff engagement and positive customer experiences. These skills and qualifications are crucial for driving sales, maintaining operational efficiency, and ensuring a safe and welcoming environment for both employees and customers.

How does a Walmart Store Lead typically balance team supervision with customer service responsibilities?

As a Walmart Store Lead, you'll often juggle supervising associates while ensuring customers have a positive shopping experience. This means you'll need to prioritize delegating daily tasks, coaching team members, and stepping in to resolve customer concerns as they arise. Balancing these responsibilities requires strong organizational skills, the ability to multitask, and effective communication. You'll frequently collaborate with department managers and associates to meet store goals, all while maintaining Walmart's standards for customer satisfaction.

What is the difference between Walmart Store Lead vs Walmart Department Manager?

AspectWalmart Store LeadWalmart Department Manager
ResponsibilitiesOversees daily store operations, customer service, and team coordinationManages specific department(s), inventory, and staff within the store
Required CredentialsHigh school diploma or equivalent; experience in retail preferredHigh school diploma or equivalent; retail or department management experience
Work EnvironmentFrontline retail setting, interacting with customers and staffWithin specific departments, focusing on inventory, sales, and team supervision
ScopeStore-wide oversightDepartment-specific oversight

Walmart Store Leads focus on overall store operations and customer experience, while Walmart Department Managers concentrate on managing specific departments. Both roles require retail experience and strong leadership skills, but their scope and responsibilities differ significantly.

How to become a Walmart Store Lead?

To become a Walmart Store Lead, candidates typically need previous retail management experience, strong leadership skills, and a good understanding of store operations. Applicants often start in entry-level roles such as cashier or sales associate, then progress through internal training programs and demonstrate leadership abilities to qualify for a lead position.

What are popular job titles related to Walmart Store Lead jobs in Ohio?

For Walmart Store Lead jobs in Ohio, the most frequently searched job titles are:

What job categories do people searching Walmart Store Lead jobs in Ohio look for?

The top searched job categories for Walmart Store Lead jobs in Ohio are:

What cities in Ohio are hiring for Walmart Store Lead jobs?

Cities in Ohio with the most Walmart Store Lead job openings:

Infographic showing various Walmart Store Lead job openings in Ohio as of August 2026, with employment types broken down into 83% Full Time, 13% Part Time, and 4% Contract. Highlights an 87% Physical, 2% Hybrid, and 11% Remote job distribution, with an average salary of $43,134 per year, or $20.7 per hour.

Future Opening: Seasonal Call Center Team Member/Lead

Moraine, OH • On-site


Jackson Hewitt
Finance and Insurance • 5 - 10K employees

4.9

Company rating: 4.9 out of 10

Based on 120 frontline employees who took The Breakroom Quiz

150th of 152 rated financial services

People enjoy working here

Recommended by students

Recommended by parents


$13 - $16/hr

Other

Re-posted 16 days ago


Job description

Seasonal Tax Call Center Representative/Lead

Join a dynamic call center team during tax season! We're looking for energetic and customer-focused individuals to support both tax professionals and consumers using our client's tax software and refund programs. If you thrive in a fast-paced environment, enjoy helping others, and are ready to take the next step in your customer service career—this is the role for you.

What You'll Do:
  • Handle inbound calls, chats, and emails per day from customers regarding tax software and refund programs.
  • Make outbound calls to clients confirming appointments for offices across the region
  • Assist consumers with refund advance programs and troubleshoot account issues.
  • Accurately document all customer interactions for trend analysis and quality assurance.
  • Maintain high service levels and call quality standards.
  • Collaborate with team members and leadership to ensure positive customer experience.
What We're Looking For:
  • 1+ years of customer service experience (call center preferred).
  • Tax preparation experience is preferred. (willing to train the right candidate)
  • Experience with chat/email support and navigating multiple systems.
  • High school diploma or GED required.
  • Experience in financial services, bookkeeping, banking, or tax support is a plus.
Tax Revenue Customer Service Representative

Provide best-in-class customer service to taxpaying customers by phone in a fast-paced environment.

Key Responsibilities:
  • Respond to various tax inquiries.
  • Utilize training and resources to solve problems related to tax procedures, filing, and payment requirements.
  • Access data using basic computer skills and communicate professionally while maintaining ethical and confidentiality standards.

Compensation: $13.00 - $16.00 per hour

Working at Jackson Hewitt

Jackson Hewitt is an innovator with nearly 6,000 locations, and we're on a mission to change the face of the tax industry. We are an industry-leading provider of full-service individual, federal, and state income tax preparation with offices across the country. Jackson Hewitt is always seeking to improve its financial products, promotions, and partnerships so clients get more.

Taxes are fun (really!)

Jackson Hewitt is proud to offer free tax training as well as continuing education for tax preparers across the country. With nearly 6,000 locations to choose from, there's likely a Jackson Hewitt location near you, including at your local Walmart store. Tax preparers have flexible scheduling and various rewards too.


Jackson Hewitt logo

About Jackson Hewitt

Sourced by ZipRecruiter

At Jackson Hewitt, we provide an invaluable service in guiding our clients through the tax codes, rules, and processes. We do this with integrity, quality, and consistency. This is something that the vast majority of taxpayers don't receive from DIY or other assisted providers. We take pride in that. The role you play is critical to our success and together we are "Working Hard for the Hardest Working Americans". This is our mission and it's a large part of why we work here. Together we are highly passionate about what we do, and how we can help our clients. Doing taxes is much more than filling in some forms. For most Americans, their tax return is the biggest single financial event of the year, and it can be quite an emotional experience. That's where you come in! We are here to ease their stress and provide expert customer service and tax knowledge.

Industry

Finance and insurance and accounting services

Company size

5,001 - 10,000 Employees

Headquarters location

Jersey City, NJ, US

Social media


What Jackson Hewitt employees say

Pay

Benefits

Hours and flexibility

Workplace

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