ZipRecruiter

Log In

1

Customer Service Walmart Jobs in Ohio (NOW HIRING)

Walmart

Front End Service Team Associate

Cincinnati, OH · On-site

$14 - $27/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Mid-Shift, Closing Location Walmart Supercenter #1521 8451 COLERAIN AVE, CINCINNATI, OH, 45239, US Job Overview Front End Service associates are focused on compliance and customer service. They smile ...

Walmart

Front End Service Team Associate

West Chester, OH · On-site

$14 - $27/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Mid-Shift, Closing Location Walmart Supercenter #2309 8288 CINCINNATI DAYTON RD, WEST CHESTER, OH, 45069, US Job Overview Front End Service associates are focused on compliance and customer service.

Walmart

Front End Service Team Associate

Youngstown, OH · On-site

$14 - $27/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Mid-Shift, Closing Location Walmart Supercenter #3860 200 GOLDIE RD, YOUNGSTOWN, OH, 44505, US Job Overview Front End Service associates are focused on compliance and customer service. They smile ...

Walmart

Front End Service Team Associate

Dayton, OH · On-site

$14 - $27/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Opening, Morning Location Walmart Supercenter #1504 8800 KINGSRIDGE DR, DAYTON, OH, 45458, US Job Overview Front End Service associates are focused on compliance and customer service. They smile ...

Walmart

Front End Service Team Associate

Zanesville, OH · On-site

$15 - $28/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Mid-Shift, Closing Location Walmart Supercenter #3581 2850 MAYSVILLE PIKE, ZANESVILLE, OH, 43701, US Job Overview Front End Service associates are focused on compliance and customer service. They ...

New

Walmart

Front End Service Team Associate

Westerville, OH · On-site

$15 - $28/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Mid-Shift, Closing Location Walmart Supercenter #5857 50 E SCHROCK RD, WESTERVILLE, OH, 43081, US Job Overview Front End Service associates are focused on compliance and customer service. They smile ...

Walmart

Front End Service Team Associate

Cortland, OH · On-site

$14 - $27/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Mid-Shift, Closing Location Walmart Supercenter #2197 2016 MILLENNIUM BLVD, CORTLAND, OH, 44410, US Job Overview Front End Service associates are focused on compliance and customer service. They ...

Walmart

Front End Service Team Associate

Mason, OH · On-site

$14 - $27/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Mid-Shift, Closing Location Walmart Supercenter #1441 5303 BOWEN DR, MASON, OH, 45040, US Job Overview Front End Service associates are focused on compliance and customer service. They smile, greet ...

Walmart

Front End Service Team Associate

Fairlawn, OH · On-site

$14 - $27/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Mid-Shift, Closing Location Wal-Mart #1895 3750 W MARKET ST, FAIRLAWN, OH, 44333, US Job Overview Front End Service associates are focused on compliance and customer service. They smile, greet and ...

Walmart

Online Order Filling Team Associate

Chillicothe, OH · On-site

$15 - $28/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

They make appropriate product substitutions and consult with the customer as needed to ensure satisfaction. Benefits & perks At Walmart, we offer competitive pay as well as performance-based ...

Walmart

Online Order Filling Team Associate

Avon, OH · On-site

$15 - $28/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

They make appropriate product substitutions and consult with the customer as needed to ensure satisfaction. Benefits & perks At Walmart, we offer competitive pay as well as performance-based ...

Walmart

Online Order Filling Team Associate

Hamilton, OH · On-site

$14 - $27/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

They make appropriate product substitutions and consult with the customer as needed to ensure satisfaction. Benefits & perks At Walmart, we offer competitive pay as well as performance-based ...

Walmart

Online Order Filling Team Associate

Dublin, OH · On-site

$15 - $28/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

They make appropriate product substitutions and consult with the customer as needed to ensure satisfaction. Benefits & perks At Walmart, we offer competitive pay as well as performance-based ...

Walmart

Online Order Filling Team Associate

Strongsville, OH · On-site

$15 - $28/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

They make appropriate product substitutions and consult with the customer as needed to ensure satisfaction. Benefits & perks At Walmart, we offer competitive pay as well as performance-based ...

Walmart

Online Order Filling Team Associate

Columbus, OH · On-site

$15 - $28/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

They make appropriate product substitutions and consult with the customer as needed to ensure satisfaction. Benefits & perks At Walmart, we offer competitive pay as well as performance-based ...

Walmart

Online Order Filling Team Associate

Columbus, OH · On-site

$15 - $28/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

They make appropriate product substitutions and consult with the customer as needed to ensure satisfaction. Benefits & perks At Walmart, we offer competitive pay as well as performance-based ...

Walmart

Walmart Warehouse Area Manager

Whitehall, OH · On-site

$65K - $98K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Communicate with or to individuals or groups verbally andor in writing eg customers suppliers ... example the service shop local offices to ensure that equipment is available for scheduled ...

Walmart

Walmart Warehouse Area Manager

Upper Arlington, OH · On-site

$65K - $98K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Communicate with or to individuals or groups verbally andor in writing eg customers suppliers ... example the service shop local offices to ensure that equipment is available for scheduled ...

Walmart

Walmart Warehouse Area Manager

Hilliard, OH · On-site

$65K - $98K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Communicate with or to individuals or groups verbally andor in writing eg customers suppliers ... example the service shop local offices to ensure that equipment is available for scheduled ...

next page

Showing results 1-20

All JobsCustomer Service Walmart JobsCustomer Service Walmart Jobs in Ohio

Customer Service Walmart information

See Ohio salary details

$9

$17

$25

How much do customer service walmart jobs pay per hour?

As of Aug 14, 2026, the average hourly pay for customer service walmart in Ohio is $17.87, according to ZipRecruiter salary data. Most workers in this role earn between $14.62 and $19.90 per hour, depending on experience, location, and employer.

What is the difference between Customer Service Walmart vs Customer Support Associate?

AspectCustomer Service WalmartCustomer Support Associate
Required CredentialsHigh school diploma or equivalent; basic computer skillsHigh school diploma or equivalent; familiarity with customer service software
Work EnvironmentRetail store setting, face-to-face customer interactionsCall centers or online support platforms, remote or office-based
Employer & Industry UsageWalmart retail stores, customer service rolesVarious industries including retail, tech, and service sectors
Common Search & ComparisonCustomer Service WalmartCustomer Support Associate

Customer Service Walmart primarily involves in-store, face-to-face interactions with customers at Walmart retail locations. In contrast, Customer Support Associates often work in call centers or online support environments, assisting customers remotely. Both roles require strong communication skills and basic technical knowledge, but they differ in work setting and daily tasks.

What are the key skills and qualifications needed to thrive as a customer service associate at Walmart?

To thrive as a Customer Service Associate at Walmart, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, Walmart's internal software, and basic computer skills are typically required. Patience, a positive attitude, and the ability to remain calm under pressure help you excel in managing customer interactions. These skills ensure excellent customer experiences, efficient issue resolution, and contribute to the store's overall success.

What are some common challenges faced by customer service associates at Walmart, and how can they be managed effectively?

Customer Service associates at Walmart often encounter high volumes of customer inquiries, ranging from product returns to resolving complaints. Managing customer expectations and maintaining a positive attitude during busy periods can be challenging. Effective communication, patience, and a thorough understanding of store policies are key to handling these situations. Teamwork is also essential, as associates frequently collaborate with other departments to resolve customer issues promptly. Proactively seeking support from supervisors and utilizing available training resources can help associates build confidence and provide excellent service.

What is a customer service associate at Walmart?

Customer service jobs at Walmart involve assisting customers with inquiries, returns, exchanges, and ensuring a positive shopping experience. Employees in these roles may work at the customer service desk, handle phone calls, process refunds, and resolve issues or complaints. They play a crucial role in maintaining customer satisfaction and supporting store operations. Strong communication and problem-solving skills are important for success in this position.

What are popular job titles related to Customer Service Walmart jobs in Ohio?

For Customer Service Walmart jobs in Ohio, the most frequently searched job titles are:

What job categories do people searching Customer Service Walmart jobs in Ohio look for?

The top searched job categories for Customer Service Walmart jobs in Ohio are:

Customer Service Walmart jobs near you
Infographic showing various Customer Service Walmart job openings in Ohio as of August 2026, with employment types broken down into 75% Full Time, and 25% Part Time. Highlights an 92% In-person, and 8% Remote job distribution, with an average salary of $37,170 per year, or $17.9 per hour.

Front End Service Team Associate

Walmart

Cincinnati, OH • On-site

$14 - $27/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 22 days ago

Walmart rating

6.0

Company rating: 6.0 out of 10

Based on 22,412 frontline employees who took The Breakroom Quiz

25th of 39 rated national retailers

Job description

Hourly Wage: $14 - $27 per/hour
*The actual hourly rate will equal or exceed the required minimum wage applicable to the job location.
Additional compensation includes annual or quarterly performance incentives.
Additional compensation in the form of premiums may be paid in amounts ranging from $0.35 per hour to $3.00 per hour in specific circumstances. Premiums may be based on schedule, facility, season, or specific work performed. Multiple premiums may apply if applicable criteria are met.

Employment Type: Full-Time

Available shifts: Mid-Shift, Closing

Location

Walmart Supercenter #1521
8451 COLERAIN AVE, CINCINNATI, OH, 45239, US

Job Overview

Front End Service associates are focused on compliance and customer service. They smile, greet and thank customers, process returns / refunds, and carry out financial transactions. Always ready to help with customer questions and needs, this role may require standing for long periods of time.

Benefits & perks

At Walmart, we offer competitive pay as well as performance-based incentive awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.
You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable. For information about PTO, see Smart Guide page
Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms. For information about benefits and eligibility, see One.Walmart.com.
Walmart is committed to maintaining a drug-free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.

What Walmart employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Walmart logo

About Walmart

Sourced by ZipRecruiter

From our humble beginnings as a small discount retailer in Rogers, Ark., Walmart has opened thousands of stores in the U.S. and expanded internationally. Through innovation, we're creating a seamless experience to let customers shop anytime and anywhere online and in stores. We are creating opportunities and bringing value to customers and communities around the globe. Walmart operates approximately 10,500 stores and clubs in 19 countries and eCommerce websites. We employ 2.1 million associates around the world — nearly 1.6 million in the U.S. alone.

Industry

Retail and transportation and warehousing

Company size

10,000+ Employees

Headquarters location

Bentonville, AR, US

Social media

FacebookTwitter

View All Walmart Jobs

Apply