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Customer Service Walmart Jobs in Ohio (NOW HIRING)

Walmart

Front End Service Team Associate

Youngstown, OH · On-site

$14 - $27/hr

Mid-Shift, Closing Location Walmart Supercenter #3860 200 GOLDIE RD, YOUNGSTOWN, OH, 44505, US Job Overview Front End Service associates are focused on compliance and customer service. They smile ...

Walmart

Front End Service Team Associate

Zanesville, OH · On-site

$15 - $28/hr

Mid-Shift, Closing Location Walmart Supercenter #3581 2850 MAYSVILLE PIKE, ZANESVILLE, OH, 43701, US Job Overview Front End Service associates are focused on compliance and customer service. They ...

Walmart

Front End Service Team Associate

Westerville, OH · On-site

$15 - $28/hr

Mid-Shift, Closing Location Walmart Supercenter #5857 50 E SCHROCK RD, WESTERVILLE, OH, 43081, US Job Overview Front End Service associates are focused on compliance and customer service. They smile ...

Walmart

Front End Service Team Associate

Cortland, OH · On-site

$14 - $27/hr

Mid-Shift, Closing Location Walmart Supercenter #2197 2016 MILLENNIUM BLVD, CORTLAND, OH, 44410, US Job Overview Front End Service associates are focused on compliance and customer service. They ...

Walmart

Front End Service Team Associate

Fairlawn, OH · On-site

$14 - $27/hr

Mid-Shift, Closing Location Wal-Mart #1895 3750 W MARKET ST, FAIRLAWN, OH, 44333, US Job Overview Front End Service associates are focused on compliance and customer service. They smile, greet and ...

Walmart

Front End Service Team Associate

Macedonia, OH · On-site

$15 - $28/hr

Mid-Shift, Closing Location Walmart Supercenter #1927 8160 MACEDONIA COMMONS BLVD, MACEDONIA, OH, 44056, US Job Overview Front End Service associates are focused on compliance and customer service.

Walmart

Front End Service Team Associate

Mason, OH · On-site

$14 - $27/hr

Mid-Shift, Closing Location Walmart Supercenter #1441 5303 BOWEN DR, MASON, OH, 45040, US Job Overview Front End Service associates are focused on compliance and customer service. They smile, greet ...

Walmart

Online Order Filling Team Associate

Avon, OH · On-site

$15 - $28/hr

They make appropriate product substitutions and consult with the customer as needed to ensure satisfaction. Benefits & perks At Walmart, we offer competitive pay as well as performance-based ...

Walmart

Online Order Filling Team Associate

Dublin, OH · On-site

$15 - $28/hr

They make appropriate product substitutions and consult with the customer as needed to ensure satisfaction. Benefits & perks At Walmart, we offer competitive pay as well as performance-based ...

Walmart

Online Order Filling Team Associate

Hamilton, OH · On-site

$14 - $27/hr

They make appropriate product substitutions and consult with the customer as needed to ensure satisfaction. Benefits & perks At Walmart, we offer competitive pay as well as performance-based ...

Walmart

Online Order Filling Team Associate

Columbus, OH · On-site

$15 - $28/hr

They make appropriate product substitutions and consult with the customer as needed to ensure satisfaction. Benefits & perks At Walmart, we offer competitive pay as well as performance-based ...

Walmart

Online Order Filling Team Associate

Medina, OH · On-site

$15 - $28/hr

They make appropriate product substitutions and consult with the customer as needed to ensure satisfaction. Benefits & perks At Walmart, we offer competitive pay as well as performance-based ...

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Customer Service Walmart information

See Ohio salary details

$9

$17

$25

How much do customer service walmart jobs pay per hour?

As of Aug 20, 2026, the average hourly pay for customer service walmart in Ohio is $17.87, according to ZipRecruiter salary data. Most workers in this role earn between $14.62 and $19.90 per hour, depending on experience, location, and employer.

What is a customer service associate at Walmart?

Customer service jobs at Walmart involve assisting customers with inquiries, returns, exchanges, and ensuring a positive shopping experience. Employees in these roles may work at the customer service desk, handle phone calls, process refunds, and resolve issues or complaints. They play a crucial role in maintaining customer satisfaction and supporting store operations. Strong communication and problem-solving skills are important for success in this position.

What are the key skills and qualifications needed to thrive as a customer service associate at Walmart?

To thrive as a Customer Service Associate at Walmart, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, Walmart's internal software, and basic computer skills are typically required. Patience, a positive attitude, and the ability to remain calm under pressure help you excel in managing customer interactions. These skills ensure excellent customer experiences, efficient issue resolution, and contribute to the store's overall success.

What are some common challenges faced by customer service associates at Walmart, and how can they be managed effectively?

Customer Service associates at Walmart often encounter high volumes of customer inquiries, ranging from product returns to resolving complaints. Managing customer expectations and maintaining a positive attitude during busy periods can be challenging. Effective communication, patience, and a thorough understanding of store policies are key to handling these situations. Teamwork is also essential, as associates frequently collaborate with other departments to resolve customer issues promptly. Proactively seeking support from supervisors and utilizing available training resources can help associates build confidence and provide excellent service.

What is the difference between Customer Service Walmart vs Customer Support Associate?

AspectCustomer Service WalmartCustomer Support Associate
Required CredentialsHigh school diploma or equivalent; basic computer skillsHigh school diploma or equivalent; familiarity with customer service software
Work EnvironmentRetail store setting, face-to-face customer interactionsCall centers or online support platforms, remote or office-based
Employer & Industry UsageWalmart retail stores, customer service rolesVarious industries including retail, tech, and service sectors
Common Search & ComparisonCustomer Service WalmartCustomer Support Associate

Customer Service Walmart primarily involves in-store, face-to-face interactions with customers at Walmart retail locations. In contrast, Customer Support Associates often work in call centers or online support environments, assisting customers remotely. Both roles require strong communication skills and basic technical knowledge, but they differ in work setting and daily tasks.

What does a customer service Walmart do?

A customer service associate at Walmart assists customers by answering questions, processing transactions, and resolving issues at the checkout or service desk. They also help with locating products, maintaining store cleanliness, and providing a positive shopping experience, often using point-of-sale systems and customer service skills.

What are popular job titles related to Customer Service Walmart jobs in Ohio?

For Customer Service Walmart jobs in Ohio, the most frequently searched job titles are:

What job categories do people searching Customer Service Walmart jobs in Ohio look for?

The top searched job categories for Customer Service Walmart jobs in Ohio are:

Customer Service Walmart jobs near you
Infographic showing various Customer Service Walmart job openings in Ohio as of August 2026, with employment types broken down into 75% Full Time, and 25% Part Time. Highlights an 92% In-person, and 8% Remote job distribution, with an average salary of $37,170 per year, or $17.9 per hour.

Customer Service Representative

1 CLICK LOGISTICS

Vandalia, OH • On-site

Full-time

Re-posted 27 days ago

Job description


About Company

1 Click Logistics, founded in 2018, is a third-party logistics (3PL) provider committed to delivering exceptional service in distribution, warehousing, transportation, and innovative logistics solutions. With locations in Sparks, Nevada; Sacramento, California; Dayton, Ohio; and Hagerstown, Maryland, we are strategically positioned to serve customers across the U.S. Our mission is to serve our customers, team, and community while fostering a unique, employee-centered culture.

Our comprehensive services include warehousing and distribution, retail and e-commerce fulfillment, and transportation management, all designed to streamline operations and reduce costs for our customers. We also provide value-added services, such as re-packaging, labeling, and light assembly, to meet specific customer needs. Utilizing advanced technology, our web-based Warehouse Management System (WMS) and integrated Electronic Data Interchange (EDI) connect seamlessly with major retailers, ensuring transparent and efficient operations.

Our ability to serve some of the world’s largest retailers, including Walmart, Target, Costco, and Home Depot, reflects our commitment to quality and efficiency. At 1 Click Logistics, we prioritize our employees’ well-being, fostering a supportive and inclusive work environment that empowers our team to provide the exceptional service our customers expect and contribute positively to our community.

Job Summary

The Customer Service Representative (CSR) is a key member of our team, serving as the primary point of contact for our valued customers. Providing exceptional service to our customers by answering inquiries, resolving issues, and ensuring customer satisfaction. The position requires excellent problem-solving skills, attention to detail, and a proactive approach to resolving customer issues.

Duties and Responsibilities

  • Answer emails to resolve any inquiries that customers may have.
  • Answer phone calls to help support any inquiries that customers may have.
  • Support operations with paperwork, order preparations, system shipping support, etc.
  • Organize projects requested by customers and operations team.
  • Assist customers and operations with transportation scheduling.
  • Proactively identify and resolve potential issues before they escalate.
  • Ensures that appropriate actions are taken to resolve customers’ problems and concerns.
  • Maintains customer accounts and records of customer interactions with details of inquiries, complaints, or comments.
  • Fields customer questions and complaints; when the issue is beyond the representative’s knowledge, forwards to the CSR Lead.
  • Performs other duties as assigned.

Required Skills and Abilities

  • Analytical and problem-solving skills.
  • Ability to self-start and prioritize workload.
  • Ability to prioritize tasks.
  • Ability to manage multiple projects at once and deliver on tight deadlines.
  • Strong computer proficiency and technical aptitude with proficiency in utilizing various programs including but limited to MS Office products.
  • Extreme attention to detail and organization skills.
  • Customer service-oriented, collaborative nature, and a strong work ethic.
  • Excellent communication and writing skills.
  • Ability to answer a high volume of calls and emails.
  • Ability to work with all levels of company employees.
  • Ability to work in an office and warehouse setting.
  • Ability to work independently and with a team.

Education and Experience

  • High School Diploma, GED, or equivalent.
  • A minimum of two years of working customer service.
  • Knowledge in using WMS and/or TMS.
  • Previous warehouse experience.

Physical Requirements

  • Prolonged periods of sitting at a desk and working on a computer.
  • Must be able to lift 25 pounds at times.

1 Click Logistics is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.