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Xfinity Inbound Sales And Services Representative Jobs in Texas

POSITION OVERVIEW MCI is one of the fastest-growing tech-enabled business services companies in the ... We are looking for Inbound Sales Representatives to support a variety of projects while ...

We are committed to providing our members reliable wireless service and exceptional support while ... The inbound sales agent will answer inbound calls from prospective/current members interested in ...

We are committed to providing our members reliable wireless service and exceptional support while ... The inbound sales agent will answer inbound calls from prospective/current members interested in ...

Inbound Sales Agent

Grapevine, TX ยท On-site

$60K - $100K/yr

We are committed to providing our members reliable wireless service and exceptional support while ... The inbound sales agent will answer inbound calls from prospective/current members interested in ...

Inbound Sales Agent

Killeen, TX ยท On-site

$14/hr

Overview MCI is one of the fastest-growing tech-enabled business services companies in the USA ... We are looking for Inbound Sales Agent to support a variety of projects while representing some of ...

Inbound Sales Agent

Grapevine, TX ยท On-site

$60K - $100K/yr

We are committed to providing our members reliable wireless service and exceptional support while ... The inbound sales agent will answer inbound calls from prospective/current members interested in ...

Inbound Sales Performance Leader Help Great Salespeople Become Elite About TurFresh TurFresh is the ... Every interaction, from the first call to ongoing service, is designed to earn trust and deliver ...

We are looking for Inbound Sales Agent to support a variety of projects while representing some of ... Must be customer service oriented (empathetic, responsive, patient, and conscientious) * Ability to ...

Inbound Sales Agent

Killeen, TX ยท On-site

$14/hr

Overview MCI is one of the fastest-growing tech-enabled business services companies in the USA ... We are looking for Inbound Sales Agent to support a variety of projects while representing some of ...

We are looking for Inbound Sales Agent to support a variety of projects while representing some of ... Must be customer service oriented (empathetic, responsive, patient, and conscientious) * Ability to ...

Showing results 41-60

Xfinity Inbound Sales And Services Representative information

What is an Xfinity Inbound Sales and Services Representative?

Xfinity Inbound Sales and Services Representatives are customer service professionals who handle incoming calls from customers interested in Xfinity products and services. Their primary responsibilities include assisting customers with product inquiries, processing sales, resolving billing or technical issues, and providing information about promotions or upgrades. These representatives play a key role in ensuring customer satisfaction by addressing questions and helping customers choose the best services for their needs. They often work in call centers and use their communication skills to build positive relationships with customers.

What are the key skills and qualifications needed to thrive as an Xfinity Inbound Sales and Services Representative?

To thrive as an Xfinity Inbound Sales and Services Representative, you need strong sales acumen, product knowledge, and customer service skills, usually supported by a high school diploma or equivalent. Familiarity with CRM software, call center phone systems, and sales tracking tools is typically required. Excellent communication, active listening, and problem-solving skills help build rapport and resolve customer concerns effectively. These skills ensure you can maximize sales opportunities, deliver a positive customer experience, and contribute to team sales goals.

What are some common challenges faced by Xfinity Inbound Sales and Services Representatives, and how can applicants prepare to overcome them?

Xfinity Inbound Sales and Services Representatives often face challenges such as managing a high volume of customer calls, meeting sales targets, and resolving complex service issues efficiently. Applicants can prepare by developing strong communication and problem-solving skills, becoming familiar with Xfinity's products and services, and practicing techniques for handling objections and upselling. Additionally, being comfortable with multitasking and learning new systems quickly can help representatives thrive in this fast-paced, team-oriented environment.

What is the difference between Xfinity Inbound Sales And Services Representative vs Xfinity Customer Service Representative?

AspectXfinity Inbound Sales And Services RepresentativeXfinity Customer Service Representative
Primary RoleHandles sales inquiries and provides service support to generate revenueFocuses on resolving customer issues and providing support without sales emphasis
Required SkillsSales techniques, product knowledge, communication skillsProblem-solving, customer service skills, technical knowledge
Work EnvironmentCall centers, inbound calls, sales-focusedCall centers, inbound calls, support-focused
Common Employer UsageUsed by Xfinity for sales and service rolesUsed by Xfinity for customer support roles

While both roles involve inbound calls and customer interaction, the Xfinity Inbound Sales And Services Representative primarily focuses on sales and upselling, whereas the Xfinity Customer Service Representative concentrates on resolving customer issues and providing support. Understanding these differences can help job seekers identify the right position based on their skills and career goals.

What job categories do people searching Xfinity Inbound Sales And Services Representative jobs in Texas look for?

The top searched job categories for Xfinity Inbound Sales And Services Representative jobs in Texas are:

What cities in Texas are hiring for Xfinity Inbound Sales And Services Representative jobs?

Cities in Texas with the most Xfinity Inbound Sales And Services Representative job openings:

Inbound Sales Development Representative

Service Titan

Plano, TX โ€ข Hybrid

Full-time

Medical, Dental, Vision, Retirement

Re-posted 20 days ago


Job description

Marketing Development Representatives (MDRs) are crucial team members who identify and connect with inbound prospective customers on the impact ServiceTitan can bring to their business. A successful MDR drives the initial sales process by qualifying leads, conducting detailed discovery, and setting up the Account Executive for success.

Why You'll Love This Role:

  • Career Foundation: You will be given extensive coaching and development from managers, enablement coaches, and various teams to ensure you are set up for a successful, long-term career in Sales.

  • Culture of Excellence: Join a team motivated to be the best every day by continuously applying feedback and best practices.

  • Direct Impact: You lead the charge in transforming an industry and shaping your future career by being the initial voice of ServiceTitan.

What You'll Do (Responsibilities):

Your primary focus is building a robust sales pipeline and converting marketing-generated opportunities into qualified meetings.

  • Pipeline Generation: Build a strong pipeline of prospective customers by sourcing potential leads and converting inbound opportunities efficiently.

  • Strategic Engagement: Implement creative ways to engage and build rapport to maintain and progress your book of prospects.

  • Meeting Conversion: Successfully book product demonstrations between ServiceTitan and potential customers by collaborating with Account Executives to secure the partnership.

  • Value Communication: Clearly articulate the product's value and areas of opportunity to prospects via phone and/or e-mail.

  • Goal Achievement: Achieve and exceed daily KPIs and monthly quota for qualified meetings and pipeline generation.

What You'll Bring (Qualifications):

We are looking for ambitious, adaptable team players ready to take the first critical step in a professional sales career.

  • Communication: Exceptional verbal and written communication skills to effectively manage a high volume of daily phone and e-mail contacts.

  • Ambition: You recognize every day is a new opportunity for you to be better than yesterday, demonstrating genuine self-motivation.

  • Coachability: An intense appetite to seek and, most importantly, adapt feedback that is given to drive continuous improvement.

  • Teamwork: A strong team player mentality demonstrated by effectively collaborating and being a positive influence on colleagues.

  • Adaptability: The ability to be adaptable and think outside the box to proactively address potential roadblocks and/or issues.

Our Investment in Your Success:

We invest heavily in our people to ensure you are set up for a successful, long-term sales career.

  • Fast Track Your Sales Career: You will have the opportunity to learn directly from experienced sales leaders. We provide the resources and opportunity; your proactive approach will pave the way for advancement into roles like Account Executive, Sales Manager, or Customer Success based on your interest.

  • High Earning Potential: Your hard work is directly rewarded with a competitive compensation plan and high earning potential.

  • Structured 2-Month Enablement Program:

    • Comprehensive new hire orientation.

    • In-depth training on the trades industry, customer personas, and our Ideal Client Profiles (ICP).

    • Master our Tech Stack: Dedicated training on Salesforce, Salesloft, Gong, and ChiliPiper.

  • Personalized Development: Benefit from one-on-one call review coaching sessions, interactive role-playing, and hands-on learning with your Manager.

Hybrid Schedule: Our policy states that if you are within ~40 miles of a Hub office, you will be required to go to the office 1-2 days a week.

A Note on the Application & Hiring Process: When you submit your application for the Marketing Development Representative (MDR) position, your candidacy will be considered for all available MDR opportunities across our entire organization, which includes ServiceTitan and its key subsidiaries: Aspire, FieldRoutes, and Convex.

Our dedicated recruiting team operates centrally to review candidates for these multiple sales verticals. This ensures your application receives maximum exposure and that we match your skills and career interests to the team with the greatest business need and best fit. The final hiring decision and offer of employment will specify the exact company (ServiceTitan, Aspire, FieldRoutes, or Convex) and sales vertical you will be supporting.

If you're ready to launch your sales career with a company that invests in your success, we want to hear from you!

Be Human With Us:
Being human isn't about checking every box on a list. It's about the experiences we have, people we meet, and the perspectives we share. So, if you have the skills but are hesitant to apply because of your background, apply anyway. We need amazing people like you to help us challenge the conventional and think differently about the problems that we're solving. We're in this together. Come be human, with us.


Use of AI Technology:

We use technology, including automated and AI-assisted tools, to support certain aspects of our recruitment process. These tools are designed to improve efficiency and enhance the candidate experience. AI tools are not used to make hiring decisions; all hiring decisions are made by our hiring teams.


What We Offer:

When you join our team, you're not just accepting a job. You're making a career move. Here's how we'll support you in doing some of the most impactful work of your career:

  • Flextime, recognition, and support for autonomous work: Flexible time off with ample learning and development opportunities to continue growing your career. We offer a comprehensive onboarding program, leadership training for Titans at all levels, and other programs and events. Great work is rewarded through Bonusly, peer-nominated awards, and more.
  • Holistic health and wellness benefits: Company-paid medical, dental, and vision (with 100% employer paid options and 90% coverage for dependents), FSA and HSA, 401k match, and telehealth options including memberships to One Medical.
  • Support for Titans at all stages of life: Parental leave and support, up to $20k in fertility services (i.e. IUI and IVF), surrogacy, and adoption reimbursement, on demand maternity support through Maven Maternity, free breast milk shipping through Maven Milk, pet insurance, legal advisory services, financial planning tools, and more.

At ServiceTitan, we celebrate individuality and uniqueness. We believe that the convergence of fresh perspectives and experiences from all walks of life is what makes our product and culture so great. We strongly encourage people from underrepresented groups to apply. We do not discriminate against employees based on race, color, religion, sex, national origin, gender identity or expression, age, disability, pregnancy (including childbirth, breastfeeding, or related medical condition), genetic information, protected military or veteran status, sexual orientation, or any other characteristic protected by applicable federal, state or local laws.

ServiceTitan is committed to fair and equitable compensation for all of our employees. We thoughtfully consider a wide range of factors when determining individual compensation, which may change over time. We comply with all applicable minimum wage laws.For candidates in the United States, the good faith hourly rate estimate for this role is Zone 1: $28.85 USD Applicable for: CA, CT, DC, MD, MA, NJ, NY, VA, and WA Zone 2: $26.93 USD Applicable for: All other US locations. This role is also eligible for a variable commission plan. International Compensation for candidates residing outside the United States will vary by location and will be discussed during the hiring process. Actual compensation within a range is determined by factors including relevant experience, skill set, qualifications, and performance. In addition to base salary and variable commission, our total compensation package includes equity, and a holistic suite of benefits.