This role provides remote support for Xerox and third-party solutions, ensuring operational continuity and a high-quality customer experience. Responsibilities : • Act as the point of contact for ...
This role provides remote support for Xerox and third-party solutions, ensuring operational continuity and a high-quality customer experience. Responsibilities : • Act as the point of contact for ...
Description & Requirements About Xerox Holdings Corporation For more than 100 years, Xerox has ... REMOTE #LI-ZD1
Description & Requirements About Xerox Holdings Corporation For more than 100 years, Xerox has ... REMOTE #LI-ZD1
Description & Requirements About Xerox Holdings Corporation For more than 100 years, Xerox has ... REMOTE #LI-ZD1
Description & Requirements About Xerox Holdings Corporation For more than 100 years, Xerox has ... REMOTE #LI-ZD1
Sr. Professional, Supply Chain Logistics
$115K - $150K/yr
At Xerox, we make work, work. Learn more about us at www.xerox.com. Location: Remote Schedule: Monday - Friday, Full Time (Occasional early morning calls to accommodate international time zones ...
Sr. Professional, Supply Chain Logistics
$115K - $150K/yr
At Xerox, we make work, work. Learn more about us at www.xerox.com. Location: Remote Schedule: Monday - Friday, Full Time (Occasional early morning calls to accommodate international time zones ...
The range listed is just one component of Xerox's total compensation package for employees ... Remote #LI-ZD1 #INDUS24
The range listed is just one component of Xerox's total compensation package for employees ... Remote #LI-ZD1 #INDUS24
Sr. Professional, Supply Chain Logistics
$115K - $150K/yr
At Xerox, we make work, work. Learn more about us at www.xerox.com. Location: Remote Schedule: Monday - Friday, Full Time (Occasional early morning calls to accommodate international time zones ...
Sr. Professional, Supply Chain Logistics
$115K - $150K/yr
At Xerox, we make work, work. Learn more about us at www.xerox.com. Location: Remote Schedule: Monday - Friday, Full Time (Occasional early morning calls to accommodate international time zones ...
Remote U.S. Compensation: $130,000 - $160,000 / year Description Bring your technical expertise and ... Knowledge of formatted print streams (AFP, Xerox, PDF, Postscript and PCL) * Scripting languages a ...
Remote U.S. Compensation: $130,000 - $160,000 / year Description Bring your technical expertise and ... Knowledge of formatted print streams (AFP, Xerox, PDF, Postscript and PCL) * Scripting languages a ...
Remote U.S. Compensation: $130,000 - $150,000 / year Description Bring your technical expertise and ... Knowledge of formatted print streams (AFP, Xerox, PDF, Postscript and PCL) * Scripting languages a ...
Remote U.S. Compensation: $130,000 - $150,000 / year Description Bring your technical expertise and ... Knowledge of formatted print streams (AFP, Xerox, PDF, Postscript and PCL) * Scripting languages a ...
Senior Strategic Consultant
New York, NY · On-site +1
$130K - $160K/yr
... and Xerox, untangle the operational complexity that slows enterprise growth. As aGold Adobe ... Remote working
Senior Strategic Consultant
New York, NY · On-site +1
$130K - $160K/yr
... and Xerox, untangle the operational complexity that slows enterprise growth. As aGold Adobe ... Remote working
... and Xerox, untangle the operational complexity that slows enterprise growth. As aGold Adobe ... Remote working
Quick apply
... and Xerox, untangle the operational complexity that slows enterprise growth. As aGold Adobe ... Remote working
... and Xerox, untangle the operational complexity that slows enterprise growth. As aGold Adobe ... Remote working
Quick apply
... and Xerox, untangle the operational complexity that slows enterprise growth. As aGold Adobe ... Remote working
Director of AI & Digital Workforce Management
New York, NY · On-site +1
$125K - $175K/yr
... and Xerox, untangle the operational complexity that slows enterprise growth. As aGold Adobe ... Remote working
Director of AI & Digital Workforce Management
New York, NY · On-site +1
$125K - $175K/yr
... and Xerox, untangle the operational complexity that slows enterprise growth. As aGold Adobe ... Remote working
Project Manager
New York, NY · Remote
... and Xerox, untangle the operational complexity that slows enterprise growth. As a Gold Adobe ... Remote working
Quick apply
Project Manager
New York, NY · Remote
... and Xerox, untangle the operational complexity that slows enterprise growth. As a Gold Adobe ... Remote working
Oversee the remote implementation and troubleshooting of complex and specialized Print and VTC ... Printer Certifications (HP, Xerox) * Technical certifications associated to the chosen professional ...
Oversee the remote implementation and troubleshooting of complex and specialized Print and VTC ... Printer Certifications (HP, Xerox) * Technical certifications associated to the chosen professional ...
Project Manager
New York, NY · On-site +1
$80K - $100K/yr
... and Xerox, untangle the operational complexity that slows enterprise growth. As a Gold Adobe ... Remote working
Project Manager
New York, NY · On-site +1
$80K - $100K/yr
... and Xerox, untangle the operational complexity that slows enterprise growth. As a Gold Adobe ... Remote working
PreSales Lead
New York, NY · Remote
... and Xerox, untangle the operational complexity that slows enterprise growth. As a Gold Adobe ... Remote working
Quick apply
PreSales Lead
New York, NY · Remote
... and Xerox, untangle the operational complexity that slows enterprise growth. As a Gold Adobe ... Remote working
Oversee the remote implementation and troubleshooting of complex and specialized Print and VTC ... Printer Certifications (HP, Xerox) * Technical certifications associated to the chosen professional ...
Oversee the remote implementation and troubleshooting of complex and specialized Print and VTC ... Printer Certifications (HP, Xerox) * Technical certifications associated to the chosen professional ...
Oversee the remote implementation and troubleshooting of complex and specialized Print and VTC ... Printer Certifications (HP, Xerox) * Technical certifications associated to the chosen professional ...
Oversee the remote implementation and troubleshooting of complex and specialized Print and VTC ... Printer Certifications (HP, Xerox) * Technical certifications associated to the chosen professional ...
PreSales Lead
New York, NY · On-site +1
$150K - $190K/yr
... and Xerox, untangle the operational complexity that slows enterprise growth. As a Gold Adobe ... Remote working
PreSales Lead
New York, NY · On-site +1
$150K - $190K/yr
... and Xerox, untangle the operational complexity that slows enterprise growth. As a Gold Adobe ... Remote working
Field System Admin - SMIT (Printer Technician) - Onsite - Crane, IN
Crane, IN · On-site +1
$28.85 - $33.65/hr
Oversee the remote implementation and troubleshooting of complex and specialized Print and VTC ... Printer Certifications (HP, Xerox) * Technical certifications associated to the chosen professional ...
Field System Admin - SMIT (Printer Technician) - Onsite - Crane, IN
Crane, IN · On-site +1
$28.85 - $33.65/hr
Oversee the remote implementation and troubleshooting of complex and specialized Print and VTC ... Printer Certifications (HP, Xerox) * Technical certifications associated to the chosen professional ...
Xerox Remote information
What is the difference between Xerox Remote vs Print Technician?
| Aspect | Xerox Remote | Print Technician |
|---|---|---|
| Credentials | Typically requires technical certifications, IT skills | Requires technical knowledge of printing equipment, certifications vary |
| Work Environment | Remote, often from home or remote locations | On-site at printing facilities or client locations |
| Industry Usage | Common in IT and service support sectors | Common in printing, manufacturing, and production industries |
| Job Focus | Remote troubleshooting, software support, system maintenance | Equipment setup, maintenance, troubleshooting of printers and presses |
While Xerox Remote roles focus on remote technical support and system management, Print Technicians are hands-on professionals working directly with printing equipment. Both roles require technical skills, but Xerox Remote positions are primarily remote, whereas Print Technicians work on-site. Understanding these differences helps job seekers find the right fit based on their skills and preferences.
What are some common challenges faced by employees working in a Xerox remote role, and how can they be effectively managed?
Employees in Xerox remote roles often encounter challenges such as maintaining clear communication with team members, managing time effectively without direct supervision, and staying motivated while working independently. To address these, Xerox typically provides collaboration tools, regular virtual meetings, and clear performance metrics to ensure alignment and support. Proactively setting structured work hours, leveraging company-provided technology, and participating in team check-ins can help remote employees stay engaged and productive.
What are Xerox Remote jobs?
Xerox Remote jobs are employment opportunities with Xerox that allow employees to work from home or another location outside of a traditional office. These roles typically involve using digital communication tools to collaborate with teams and handle job responsibilities remotely. Positions can range from customer service and technical support to sales and IT. Xerox offers remote jobs to provide flexibility and work-life balance while leveraging technology to maintain productivity. These opportunities may be full-time, part-time, or contract-based.
What are the key skills and qualifications needed to thrive as a Xerox Remote Customer Service Representative, and why are they important?
To thrive as a Xerox Remote Customer Service Representative, you need strong communication skills, problem-solving abilities, and prior experience in customer support or a related field. Familiarity with CRM systems, ticketing platforms, and remote communication tools like VoIP or chat applications is typically expected. Patience, a positive attitude, and the ability to work independently are standout soft skills in this remote role. These competencies are crucial for delivering efficient, high-quality service to clients while maintaining productivity in a virtual work environment.
Xerox rating
7.2
Based on 117 frontline employees who took The Breakroom Quiz
94th of 139 rated electronics manufacturers
Job description
Job Summary:
Xerox Holdings Corporation has a legacy of innovation in workplace technology and is seeking a Software Technical Support Analyst. This role provides remote support for Xerox and third-party solutions, ensuring operational continuity and a high-quality customer experience.
Responsibilities:
• Act as the point of contact for technical support across software and application services
• Support Xerox and third-party solutions including XWC, XWS, Tungsten, and related platforms
• Respond to and resolve client requests within SLA commitments, escalating where appropriate
• Perform preventative maintenance, basic troubleshooting, and coordinate advanced support when required
• Manage device fleets, system configurations, and application updates within a controlled environment
• Monitor system performance, identify issues, and support operational reporting and continuous improvement
Qualifications:
Required:
• US Citizenship required with the ability to pass background checks for restricted accounts
• Bachelor’s degree in computer science, Information Technology, or equivalent experience
• Strong working knowledge of Microsoft operating systems and enterprise IT support practices
• Experience supporting hardware, software, and integrated print or workflow solutions
• Proven troubleshooting skills across technical environments
• Ability to manage multiple priorities while meeting service level commitments
• Strong customer service, communication, and organizational skills
Company:
Xerox produces and supplies network printers, copiers, and fax machine equipment. Founded in 1960, the company is headquartered in Norwalk, USA, with a team of 10001+ employees. The company is currently Late Stage.
Xerox Holdings Corporation has a legacy of innovation in workplace technology and is seeking a Software Technical Support Analyst. This role provides remote support for Xerox and third-party solutions, ensuring operational continuity and a high-quality customer experience.
Responsibilities:
• Act as the point of contact for technical support across software and application services
• Support Xerox and third-party solutions including XWC, XWS, Tungsten, and related platforms
• Respond to and resolve client requests within SLA commitments, escalating where appropriate
• Perform preventative maintenance, basic troubleshooting, and coordinate advanced support when required
• Manage device fleets, system configurations, and application updates within a controlled environment
• Monitor system performance, identify issues, and support operational reporting and continuous improvement
Qualifications:
Required:
• US Citizenship required with the ability to pass background checks for restricted accounts
• Bachelor’s degree in computer science, Information Technology, or equivalent experience
• Strong working knowledge of Microsoft operating systems and enterprise IT support practices
• Experience supporting hardware, software, and integrated print or workflow solutions
• Proven troubleshooting skills across technical environments
• Ability to manage multiple priorities while meeting service level commitments
• Strong customer service, communication, and organizational skills
Company:
Xerox produces and supplies network printers, copiers, and fax machine equipment. Founded in 1960, the company is headquartered in Norwalk, USA, with a team of 10001+ employees. The company is currently Late Stage.
About Xerox
Sourced by ZipRecruiter
For more than 100 years, Xerox has continually redefined the workplace experience. Harnessing our leadership position in office and production print technology, we've expanded into software and services to sustainably power today's workforce. From the office to industrial environments, our differentiated business solutions and financial services are designed to make every day work better for clients -- no matter where that work is being done. Today, Xerox scientists and engineers are continuing our legacy of innovation with disruptive technologies in digital transformation, augmented reality, robotic process automation, additive manufacturing, Industrial Internet of Things and cleantech. Learn more at www.xerox.com and explore our commitment to diversity and inclusion.
Industry
It services
Company size
10,000+ Employees
Headquarters location
Norwalk, CT, US
Year founded
1906