System Technician
Columbus, GA · On-site
Complete all tasks to WOW! quality standards * Represent WideOpenWest in a competent and ... Basic computer skills are required including internet and email are needed. All qualified ...
System Technician
Columbus, GA · On-site
Complete all tasks to WOW! quality standards * Represent WideOpenWest in a competent and ... Basic computer skills are required including internet and email are needed. All qualified ...
Residential Field Sales Representative
Sanford, FL · On-site
$87K/yr
Reach monthly installation goals by selling internet and additional services to new residential customers within an assigned territory * Represent WOW! at property events, association meetings and ...
Residential Field Sales Representative
Sanford, FL · On-site
$87K/yr
Reach monthly installation goals by selling internet and additional services to new residential customers within an assigned territory * Represent WOW! at property events, association meetings and ...
Field Service Technician
$18 - $24/hr
WOW! is currently hiring a Field Service Technician! From keeping our facilities running smoothly ... internet or video services * Install and relocate outlets * Install or remove converters and cable ...
Field Service Technician
$18 - $24/hr
WOW! is currently hiring a Field Service Technician! From keeping our facilities running smoothly ... internet or video services * Install and relocate outlets * Install or remove converters and cable ...
WOW is Hiring a Construction Project Coordinator in Potterville! Summary: Plans, directs, and ... Word processing, spreadsheets, internet software, email, order processing, inventory -Physical ...
WOW is Hiring a Construction Project Coordinator in Potterville! Summary: Plans, directs, and ... Word processing, spreadsheets, internet software, email, order processing, inventory -Physical ...
Field Service Technician
$18 - $24/hr
WOW! is currently hiring a Field Service Technician! From keeping our facilities running smoothly ... internet or video services * Install and relocate outlets * Install or remove converters and cable ...
Field Service Technician
$18 - $24/hr
WOW! is currently hiring a Field Service Technician! From keeping our facilities running smoothly ... internet or video services * Install and relocate outlets * Install or remove converters and cable ...
... internet and phone services ... Troubleshoot all services up to the PBI and WOW Cable standards and specifications. * Installations ...
Quick apply
... internet and phone services ... Troubleshoot all services up to the PBI and WOW Cable standards and specifications. * Installations ...
... internet and phone services ... Troubleshoot all services up to the PBI and WOW Cable standards and specifications. * Installations ...
Quick apply
... internet and phone services ... Troubleshoot all services up to the PBI and WOW Cable standards and specifications. * Installations ...
Reports the activities of internal and external customers and wow partners related to hub ... MS Office, Spreadsheets, Internet software, E-mail, Database software Physical Demands/Working ...
Reports the activities of internal and external customers and wow partners related to hub ... MS Office, Spreadsheets, Internet software, E-mail, Database software Physical Demands/Working ...
WOW is Hiring a System Technician- FTTH! What you'll be doing Maintain and repair all aspects of ... MS Suite, Internet software, E-mail, basic understanding of Google Suite Physical Demands/Working ...
WOW is Hiring a System Technician- FTTH! What you'll be doing Maintain and repair all aspects of ... MS Suite, Internet software, E-mail, basic understanding of Google Suite Physical Demands/Working ...
As a Residential Field Sales Representative , you'll be the face of cutting-edge technology, helping customers connect to the fastest, most reliable internet around. This isn't your typical desk job ...
As a Residential Field Sales Representative , you'll be the face of cutting-edge technology, helping customers connect to the fastest, most reliable internet around. This isn't your typical desk job ...
As a Residential Field Sales Representative , you'll be the face of cutting-edge technology, helping customers connect to the fastest, most reliable internet around. This isn't your typical desk job ...
As a Residential Field Sales Representative , you'll be the face of cutting-edge technology, helping customers connect to the fastest, most reliable internet around. This isn't your typical desk job ...
Customer Service Representative
$15 - $20.50/hr
This is how you WOW: * Customer Champion: Serve as the primary point of contact, addressing ... Proficiency in Google Workspace, the internet, and other computer programs, with SAP experience ...
Customer Service Representative
$15 - $20.50/hr
This is how you WOW: * Customer Champion: Serve as the primary point of contact, addressing ... Proficiency in Google Workspace, the internet, and other computer programs, with SAP experience ...
As a Residential Field Sales Representative , you'll be the face of cutting-edge technology, helping customers connect to the fastest, most reliable internet around. This isn't your typical desk job ...
As a Residential Field Sales Representative , you'll be the face of cutting-edge technology, helping customers connect to the fastest, most reliable internet around. This isn't your typical desk job ...
Customer Service Representative
Fayetteville, AR · On-site
$15 - $20.50/hr
This is how you WOW: * Customer Champion: Serve as the primary point of contact, addressing ... Proficiency in Google Workspace, the internet, and other computer programs, with SAP experience ...
Customer Service Representative
Fayetteville, AR · On-site
$15 - $20.50/hr
This is how you WOW: * Customer Champion: Serve as the primary point of contact, addressing ... Proficiency in Google Workspace, the internet, and other computer programs, with SAP experience ...
As a Residential Field Sales Representative , you'll be the face of cutting-edge technology, helping customers connect to the fastest, most reliable internet around. This isn't your typical desk job ...
As a Residential Field Sales Representative , you'll be the face of cutting-edge technology, helping customers connect to the fastest, most reliable internet around. This isn't your typical desk job ...
Technical Analyst- Commercial
Columbus, OH · On-site
$26.50/hr
Provide second-level advanced support for all WOW! Business products (POTS, EMTA, VoIP, Hosted VoIP ... Knowledge of the suite of Internet protocols, including TCP/IP, DNS, DHCP as well as networks and ...
Technical Analyst- Commercial
Columbus, OH · On-site
$26.50/hr
Provide second-level advanced support for all WOW! Business products (POTS, EMTA, VoIP, Hosted VoIP ... Knowledge of the suite of Internet protocols, including TCP/IP, DNS, DHCP as well as networks and ...
Technical Analyst- Commercial
Columbus, OH · On-site
$26.50/hr
Provide second-level advanced support for all WOW! Business products (POTS, EMTA, VoIP, Hosted VoIP ... Knowledge of the suite of Internet protocols, including TCP/IP, DNS, DHCP as well as networks and ...
Technical Analyst- Commercial
Columbus, OH · On-site
$26.50/hr
Provide second-level advanced support for all WOW! Business products (POTS, EMTA, VoIP, Hosted VoIP ... Knowledge of the suite of Internet protocols, including TCP/IP, DNS, DHCP as well as networks and ...
As a Residential Field Sales Representative , you'll be the face of cutting-edge technology, helping customers connect to the fastest, most reliable internet around. This isn't your typical desk job ...
As a Residential Field Sales Representative , you'll be the face of cutting-edge technology, helping customers connect to the fastest, most reliable internet around. This isn't your typical desk job ...
As a Residential Field Sales Representative , you'll be the face of cutting-edge technology, helping customers connect to the fastest, most reliable internet around. This isn't your typical desk job ...
As a Residential Field Sales Representative , you'll be the face of cutting-edge technology, helping customers connect to the fastest, most reliable internet around. This isn't your typical desk job ...
As a Residential Field Sales Representative , you'll be the face of cutting-edge technology, helping customers connect to the fastest, most reliable internet around. This isn't your typical desk job ...
As a Residential Field Sales Representative , you'll be the face of cutting-edge technology, helping customers connect to the fastest, most reliable internet around. This isn't your typical desk job ...
Wow Internet information
What are the most common challenges employees face working at Wow Internet, and how can they be addressed?
Employees at Wow Internet often encounter a variety of technical issues reported by customers, ranging from connectivity dropouts to equipment malfunctions and account-related concerns. The fast-paced environment requires adaptability and strong organizational skills to manage multiple cases efficiently. Team members work closely with technical specialists and customer support colleagues to ensure prompt resolutions, and ongoing training is provided to stay current with technology updates. Being proactive in communication and utilizing internal resources can greatly help in overcoming these challenges and delivering excellent customer service.
What is a Wow Internet job?
A Wow Internet job typically refers to a position with WOW! (WideOpenWest), a regional internet service provider. These jobs can include customer service, technical support, sales, and network technician roles. Employees may assist customers with internet issues, troubleshoot connectivity problems, or help with service upgrades. Depending on the position, work may be remote or on-site, requiring technical knowledge and strong customer service skills.
What are the key skills and qualifications needed to thrive in the Wow Internet position, and why are they important?
To succeed at Wow Internet, professionals typically need strong customer service skills, knowledge of internet networking technologies, and a high school diploma or equivalent. Familiarity with CRM platforms, troubleshooting tools, and basic networking certifications such as CompTIA Network+ are often required. Excellent communication, patience, and problem-solving abilities help employees stand out when assisting customers with technical issues. These skills ensure effective customer support, fast resolution of connectivity problems, and contribute to high levels of customer satisfaction.
More about Wow Internet jobs
What cities are hiring for Wow Internet jobs? Cities with the most Wow Internet job openings:
What states have the most Wow Internet jobs? States with the most job openings for Wow Internet jobs include:
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Full-time
Posted 8 days ago
Job description
Maintain, service and repair hybrid fiber coaxial (HFC) broadband communication network and components.
Duties and Responsibilities:Essential duties and responsibilities include but are not limited to those listed below:
- Perform all tasks and responsibilities in a safe and efficient manner
- Trouble-shoot and repair problems in HFC networks
- Test, balance, align and adjust components, cables and equipment used to amplify and process signals in both directions (Downstream and return path) including system sweep.
- Perform maintenance, testing and repair on HFC network power supplies
- Splice and activate fiber optic cables, nodes, transmitters and receivers
- Assist in training activities
- Perform emergency fiber restoration
- Participate in on-call rotation
- Identify and report all incidents of non compliance (FCC, NESC, OSHA and WOW standards)
- Assure system security by following company procedures
- Provide superior customer service
- Complete all tasks to WOW! quality standards
- Represent WideOpenWest in a competent and professional manner to all customers, associates, and outside organizations
- Maintain professional appearance and behavior at all times
- Maintain excellent attendance
- Responsible for motor vehicle per company policy including equipment & tool inventory, vehicle security and vehicle maintenance
- Identify and repair any and all instances of signal leakage to ensure system conforms to F.C.C. Cumulative Leakage Index requirements and company standards
- Perform plant serviceability surveys
- Other duties as assigned, which may include cross functional assignments
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Able to present technical information to a non-technical audience
- Able to work independently
- Able to accurately measure distances using tapes and other measuring devices
- Able to use assigned test equipment including but not limited to signal level meter (SLM), leakage detector, volt ohm meter, sweep receiver, underground locater and TDR
- Able to prioritize and organize assignments and responsibilities
- Able to accurately maintain records, logs, reports, work orders, etc.
- Able to operate office equipment, fax, copier, etc.
- Able to handle customer concerns and time-critical issues
- Able to read street maps and system design prints
- Able to work flexible hours as required including evenings, weekends and on-call shifts
- Must have a valid driver's license and good driving record
Position requires a high school diploma or equivalent. Basic knowledge of electronics and working knowledge of the operation of an HFC network are required. Two to four years of experience and related associates degree (or equivalent in training and experience) is preferred.
Computer Skills:Basic computer skills are required including internet and email are needed.
All qualified applicants will receive consideration for employment
without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran