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World Bicycle Relief Jobs (NOW HIRING)

TopView Sightseeing

Supervisor, Tea Around Town

Atlanta, GA · On-site

$14.50 - $18.25/hr

Our goal is to offer world class white glove service consistently to customers, while catering to ... Tea Around Town and North Pole Express, sightseeing and event cruises, bike rental and tours ...

Dignity Health

Teleradiologist (Evening/Night)

Santa Cruz, CA · On-site

$16 - $19.50/hr

This position is PSLF-eligible, offering significant long-term financial relief. Job Requirements ... Surf world-class waves, hike through redwood forests, or bike scenic coastal trails. Perfect ...

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World Bicycle Relief information

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How much do world bicycle relief jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for world bicycle relief in the United States is $18.15, according to ZipRecruiter salary data. Most workers in this role earn between $15.87 and $20.43 per hour, depending on experience, location, and employer.

What is the difference between World Bicycle Relief vs Bicycle Mechanic?

AspectWorld Bicycle ReliefBicycle Mechanic
Required CredentialsMinimal formal education, training programs availableTechnical training or certification often required
Work EnvironmentFieldwork, community settings, non-profit projectsBike shops, repair centers, workshops
Employer & IndustryNon-profit organizations, social impact projectsPrivate bike shops, repair services, manufacturing

While both roles involve bicycles, World Bicycle Relief focuses on providing bicycles to underserved communities through non-profit initiatives, often involving community outreach. Bicycle Mechanics typically work in repair shops or manufacturing settings, focusing on bike maintenance and repair. The main difference lies in their work environment, purpose, and employer type, with World Bicycle Relief emphasizing social impact and community service.

What is World Bicycle Relief?

World Bicycle Relief is a nonprofit organization that designs and distributes high-quality bicycles to people in need in developing countries. Their mission is to empower individuals—especially students, healthcare workers, and entrepreneurs—by providing reliable transportation that helps them access education, healthcare, and economic opportunities. Since its founding in 2005, World Bicycle Relief has distributed hundreds of thousands of bicycles, primarily in Africa, South America, and Southeast Asia. The organization also trains local mechanics to ensure bikes are maintained and sustainable in the long term.

What are some common challenges faced by team members working at World Bicycle Relief, and how are they addressed?

Team members at World Bicycle Relief often work in diverse and sometimes remote environments, which can present logistical and communication challenges. Coordinating global operations, especially in areas with limited infrastructure, requires adaptability and strong cross-cultural collaboration skills. To address these challenges, the organization emphasizes teamwork, continuous training, and regular communication through both virtual and in-person meetings. Staff are encouraged to share knowledge and support each other, fostering a collaborative and mission-driven work culture.

What are the key skills and qualifications needed to thrive as a program manager at World Bicycle Relief?

To thrive as a Program Manager at World Bicycle Relief, you need experience in project management, international development, and a relevant degree such as in nonprofit management or a related field. Familiarity with project management tools like Asana or Trello, data analysis software, and monitoring and evaluation systems is important. Strong cross-cultural communication, adaptability, and organizational skills help ensure effective coordination with diverse stakeholders. These skills are crucial for delivering impactful programs, tracking outcomes, and advancing the organization's mission in challenging environments.
More about World Bicycle Relief jobs
What job categories do people searching World Bicycle Relief jobs look for? The top searched job categories for World Bicycle Relief jobs are:
World Bicycle Relief jobs near you
Infographic showing various World Bicycle Relief job openings in the United States as of August 2026, with employment types broken down into 1% Internship, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $37,744 per year, or $18.1 per hour.

Manager, IT & Business Systems

World Bicycle Relief

Chicago, IL • On-site

Full-time

Posted 5 days ago

Job description

About Us
World Bicycle Relief mobilizes communities in rural regions around the world to thrive with life-changing bicycles.We partner with communities to expand access to education, markets, healthcare and other essential services. With our purpose-designed
Buffalo Bicycles, individuals in low-income regions are a force for change, unlocking pathways to new opportunities for themselves, their families and entire communities.
We are a mission-driven, global non-profit social enterprise that manages a highly refined bicycle supply chain from design through final distribution.World Bicycle Relief uses an innovative business model to create sustainable bicycle ecosystems. Through World Bicycle Relief's 501(c)3, we provide transport solutions to those who cannot afford them, and through Buffalo Bicycle Ltd, we sell the rugged Buffalo Bicycle and spare parts. Buffalo Bicycle Ltd also offers users repair and maintenance services via a retail network of shops and local mechanics. World Bicycle Relief has distributed over 1,000,000 fit-for-purpose bicycles and trained 4,000+ community-based mechanics. Girls with Buffalo Bicycles are 19% less likely to drop out of school; business owners see 53% more revenue; and health workers serve 63% more households.
Purpose of the Position
World Bicycle Relief is seeking a hands-on Manager, IT & Business Systems to support and improve the technology, business systems, data flows, and user support infrastructure that enable WBR's global operations.
This role is responsible for keeping day to day technology services reliable while helping WBR strengthen its business systems, improve data quality and accessibility, support system integrations, manage technology vendors, and responsibly leverage automation and AI tools. The Manager will serve as both a practical problem solver and a trusted partner to teams across the organization.
Success in this role requires someone who can balance immediate user support needs with longer term systems improvement. The ideal candidate is organized, service oriented, technically capable, comfortable working across functions, and able to translate technology needs into practical solutions that help WBR operate more effectively.
Job Responsibilities
IT Operations and User Support
Manage WBR's day-to-day technology operations, including user support, ticketing, onboarding, offboarding, access administration, Microsoft 365 support, device coordination, and routine troubleshooting. Ensure technology issues are tracked, prioritized, resolved, and documented in a timely and service-oriented manner.
Business Systems and Integrations
Support and improve WBR's core business systems by partnering with teams to understand needs, reduce manual processes, improve workflows, and strengthen how systems connect. Manage routine integrations, APIs, automation, and data exchange needs where practical, while coordinating external support for more complex system improvements.
Data, Reporting, and AI Enablement
Help improve the quality, accessibility, and usefulness of organizational data. Support reporting, dashboards, data validation, future data warehouse efforts, and practical use of approved AI tools and connectors across functions. Help teams use data, automation, and AI responsibly to improve productivity, analysis, communication, and decision making.
Security, Privacy, and Technology Governance
Maintain practical technology controls and documentation that reduce organizational risk. Support WBR's CIS Controls based security framework, access controls, data protection practices, business continuity planning, GDPR related activities, Data Processing Agreements, Data Transfer Agreements, vendor reviews, and responsible AI governance in partnership with legal, privacy, security, and external advisors as needed.
Vendor, Partner, and Process Management
Manage technology vendors, consultants, and external partners through clear expectations, documentation, follow up, and accountability. Ensure critical systems, support processes, integrations, and technology decisions are documented and sustainable, reducing dependence on any single individual, vendor, or undocumented process.
Leadership and Culture Expectations
The Manager, IT & Business Systems will model and strengthen World Bicycle Relief's values by:
  • Demonstrating relentless learning and curiosity about how technology, data, automation, and AI can help WBR work smarter and deliver greater impact.
  • Building trusted partnerships across functions and geographies by helping colleagues effectively use technology and data.
  • Engaging colleagues with humility, respect, and empathy, recognizing that technology is most effective when it serves people and practical operational needs.
  • Demonstrating integrity, sound judgment, accountability, and stewardship in managing systems, information, AI tools, and technology resources.
  • Driving continuous improvement by identifying opportunities to strengthen systems, improve information flow, reduce manual effort, and build sustainable solutions.

Requirements
  • Bachelor's degree in Information Technology, Information Systems, Computer Science, Business Technology, or a related field, or equivalent practical experience.
  • 5 to 10 years of progressively responsible experience in IT operations, business systems, technology support, systems administration, or related roles.
  • Experience managing user support, ticketing, access administration, onboarding, offboarding, and day to day technology operations.
  • Experience administering and supporting business systems or core technology platforms.
  • Experience with Microsoft 365 or similar collaboration and productivity environments.
  • Experience supporting system integrations, APIs, data exchange processes, or automation tools, including the ability to troubleshoot basic integration issues.
  • Experience managing technology vendors, consultants, or external service providers.
  • Strong project coordination, organization, documentation, and follow through skills.
  • Strong communication skills and the ability to explain technical issues in practical business language.

Preferred
  • Experience supporting global or multi country organizations.
  • Experience with ERP, CRM, HRIS, fundraising, finance, inventory, or reporting systems.
  • Experience with API documentation, field mapping, workflow automation, integration platforms, or low code automation tools.
  • Experience with data quality, reporting, dashboards, business intelligence, analytics platforms, or data governance.
  • Experience supporting cybersecurity administration, access management, business continuity, CIS Controls, privacy compliance, GDPR, vendor risk assessments, Data Processing Agreements, or Data Transfer Agreements.
  • Familiarity with practical uses of AI tools, AI connectors, automation, or emerging technologies to improve organizational effectiveness.
  • Experience working in nonprofit, international development, or mission driven organizations.

Work Location
  • Hybrid in Chicago

WBR is a registered not-for profit in the USA (501c3), Canada, UK, Germany, Switzerland, and Australia. We have supported programs in 20 countries, and have country offices, staff, and assembly facilities in Colombia, Kenya, Malawi, Tanzania, Uganda, and Zambia. WBR is proud to be an equal opportunity employer.

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