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Working Service Manager Jobs in Tennessee (NOW HIRING)

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Working Service Manager information

What is the difference between Working Service Manager vs Service Coordinator?

AspectWorking Service ManagerService Coordinator
CredentialsRelevant certifications, experience in service managementCustomer service certifications, administrative skills
Work EnvironmentOversees service teams, manages operationsCoordinates service appointments, communicates with clients
Employer & IndustryService industries like HVAC, IT, facilities managementCustomer service departments, support centers

The Working Service Manager typically has more responsibilities in managing service teams and operations, requiring specific management experience and certifications. In contrast, a Service Coordinator focuses on scheduling, client communication, and supporting service delivery. Both roles are essential in service industries but differ in scope and seniority.

Is a working service manager a stressful job?

A working service manager role can be stressful due to responsibilities such as overseeing service operations, managing staff, and ensuring customer satisfaction. The job often requires strong organizational skills, problem-solving, and the ability to handle high-pressure situations, especially in fast-paced environments.

Do you need a degree to be a working service manager?

A degree is not always required to become a working service manager, but many employers prefer candidates with a bachelor's degree in business, management, or a related field. Relevant experience, strong communication skills, and industry-specific knowledge are often more important for this role.

What are popular job titles related to Working Service Manager jobs in Tennessee?

For Working Service Manager jobs in Tennessee, the most frequently searched job titles are:

What job categories do people searching Working Service Manager jobs in Tennessee look for?

The top searched job categories for Working Service Manager jobs in Tennessee are:

What cities in Tennessee are hiring for Working Service Manager jobs?

Cities in Tennessee with the most Working Service Manager job openings:

Working Service Manager jobs near you

Automotive Service Manager

Express Oil Change & Tire Engineers

Murfreesboro, TN • On-site

Full-time

Re-posted 29 days ago

Job description

Company Description
Express Oil Change & Tire Engineers is the pre-eminent automotive maintenance provider in the nation with over 400 locations across 21 states, leading our industry through excellence, innovation, and growth. Don't let our name fool you, in addition to our fast oil change bays, our locations can be your one-stop shop with certified technicians providing a variety of mechanical services, as well as tire services.
Job Description
The Automotive Service Manager, reporting to the Store Manager, will be responsible for setting the highest standards of excellence and personifying our core values to support operations in the service department of your store. This will involve creating a highly-motivated team environment, and working closely with the Service Team to improve their performance through hands-on presence in the store by efficiently developing and coaching team members, and executing store processes & procedures.
Primary Responsibilities include (but are not limited to):
  • Specific duties for this customer service role include, but are not limited to:
  • Providing support in the store recruiting process by assisting the Store Manager on final employment decisions
  • Supervising technicians and service personnel, planning and scheduling their duties, assigning work, and following up on completion of assignments
  • Coaching service department teammates on all operational issues of working the process within the ISI systems and service standards
  • Working directly with customers in areas of sales, service, customer opportunities, adjustments, etc.
  • Evaluating performance and productivity of all service department personnel
  • Managing parts inventory and outside purchases, ensuring it complies with parts and Tire Purchase Program as well as updating and restocking all in-house parts when needed
  • Ensuring store safety, including the use of and maintenance of safety equipment
  • Ensuring equipment/hardware layout and positioning within the service department
  • Supervising shop area, equipment and teammates for compliance with company safety procedure
  • Coaching personnel on enforcing wheel torqueing process
  • Ensures that proper inspections are being conducted

Qualifications
We are looking for:
  • Outstanding leadership and store management skills
  • Ability to work in a fast-paced work environment
  • Highly organized and detail-oriented, with the ability to mentor others in a manner that ensures efficiency
  • Excellent verbal and written communication
  • Ability to develop professional relationships with customers and team members
  • Minimum of 2 years' experience in a Service Manager role
  • Proven track record of exceeding business objectives
  • Ability to work efficiently both individually and as part of a team
  • Solid knowledge of basic OSHA laws and MSDS Compliance

Additional Information
All of your information will be kept confidential according to EEO guidelines.
Physical Requirements:
  • Prolonged periods of standing, stooping, and bending
  • At time, exerting 50 - 100 lbs of force occasionally and/or 10 - 25 lbs of force frequently and/or greater than 10 lbs of force constantly to move objects
  • Requires working at a production rate pace entailing the constant pushing and/or pulling of materials

By completing this application, you are agreeing that you are able to meet the physical requirements listed for this role.

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