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Working Service Manager Jobs in Oklahoma (NOW HIRING)

Service Manager Location: Lawton, OK, 73505 Skills: Service Manager We are seeking a highly ... team is working efficiently and effectively. Responsibilities: * Manage and oversee the daily ...

Service ManagerLocation: Lawton, OK, 73505Skills: Service Manager We are seeking a highly motivated ... team is working efficiently and effectively. Responsibilities: * Manage and oversee the daily ...

Overview: The Service Manager will oversee all aspects of the service, parts and warranty ... This position involves working in an office, shop, and outdoor environments. * May require standing ...

Service Manager - Fowler Volkswagen Are you ready to take your career to a new level? Then you may ... working order. Job Responsibilities * Conduct daily one-on-one client status meetings with each ASM ...

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Service Manager - Fowler Volkswagen Are you ready to take your career to a new level? Then you may ... working order. Job Responsibilities * Conduct daily one-on-one client status meetings with each ASM ...

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Working Service Manager information

What does a service manager do?

A service manager oversees the delivery of services to customers, ensuring quality, efficiency, and customer satisfaction. They coordinate staff, manage schedules, handle client issues, and often use management software to monitor performance and improve processes.

What is the difference between Working Service Manager vs Service Coordinator?

AspectWorking Service ManagerService Coordinator
CredentialsRelevant certifications, experience in service managementCustomer service certifications, administrative skills
Work EnvironmentOversees service teams, manages operationsCoordinates service appointments, communicates with clients
Employer & IndustryService industries like HVAC, IT, facilities managementCustomer service departments, support centers

The Working Service Manager typically has more responsibilities in managing service teams and operations, requiring specific management experience and certifications. In contrast, a Service Coordinator focuses on scheduling, client communication, and supporting service delivery. Both roles are essential in service industries but differ in scope and seniority.

How much does a service manager make?

The average annual salary for a service manager in Ohio is approximately $65,000 to $85,000, depending on experience, industry, and company size. Service managers overseeing customer service or technical support teams often earn additional performance-based bonuses and benefits.

Is a CSA job stressful?

A Customer Service Associate (CSA) job can be stressful due to high customer interaction, problem-solving demands, and meeting performance targets. Stress levels vary based on the work environment, workload, and individual coping skills, but CSAs often need strong communication and patience to manage challenging situations effectively.

Do you need a degree to be a service manager?

A degree is not strictly required to become a service manager, but many employers prefer candidates with a bachelor's degree in business, management, or a related field. Relevant experience, strong communication skills, and industry-specific knowledge are often more important for this role.
What are popular job titles related to Working Service Manager jobs in Oklahoma? For Working Service Manager jobs in Oklahoma, the most frequently searched job titles are:
What job categories do people searching Working Service Manager jobs in Oklahoma look for? The top searched job categories for Working Service Manager jobs in Oklahoma are:
What cities in Oklahoma are hiring for Working Service Manager jobs? Cities in Oklahoma with the most Working Service Manager job openings:
Service Manager

Service Manager

W&B SERVICE COMPANY LLC

Oklahoma City, OK โ€ข On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

This job post hasย expired today.ย Applications are no longer accepted.


Job description

W&B Service Company has an excellent opportunity for a Service Manager. We are the largest transport refrigeration dealer of Carrier Transicold, a world leader in Truck, Trailer and rail refrigeration systems. We are also the nationโ€™s largest full-service Hyundai Translead trailer dealer. We have 21 facilities throughout the Southwest, including Texas, Arkansas, Louisiana and Oklahoma.

This position plays a key role in the branch operations. Itโ€™s responsible for maximizing the efficiency, revenue and productivity of the service department and achieving the highest levels of customer satisfaction.

Principal Duties and Responsibilities:

  • Managing the day to day work of department technicians, such as:
    1. Daily performance of DVIโ€™s
    2. Proper scanning on jobs by technicians
    3. Accurate completion of Repair Orders with complete story/parts/ in a timely manner
    4. Submittal of PM Forms to customers within 24 hours of service
    5. Track and submit all after hours calls and hours for technicians
  • Rail Yard Requirements to includeโ€“ Blue Flag, hard hats, safety reflective vests, eye protection, locks for switches, steel toe protection with raised heel and blinking light on service trucks when on rail yard.
  • Service Truck Maintenance
  • Scheduling work and customers follow up
  • Managing warranty repairs
  • Participating in housekeeping
  • Performing Daily Yard Checks
  • Running an Open Repair Order listing daily, working this list top to bottom
  • Working with Parts department to insure all parts are on order needing for jobs
  • Foster a โ€œsafety firstโ€ culture.
  • Other duties as needed to meet business and customer needs.

Education/Training/Experience Requirements

  • 3-5 yearsโ€™ experience in service
  • Background with Transport Refrigeration/Heavy Duty Truck/Trailer preferred
  • Mechanical aptitude is required.
  • Strong technical knowledge
  • Excellent communication skills
  • Excellent organization and time management skills
  • Skill with Microsoft Office applications (Word, Excel, Outlook, PowerPoint)

Compensation: Pay depends on experience

This job offers a comprehensive benefits package, including, but not limited to: Medical, Dental, Vision, 401(K) โ€“ Retirement / Savings plan with company matching funds, LTD, STD, Life Insurance and PTO plans.

Must pass pre-employment physical

W&B is an equal opportunity employer