Case Manager, LINK
Reporting to the Social Services Supervisor, the Case Manager, Connect to Care provides outreach and case management services to people experiencing homelessness, some with mental illness and/or substance use disorders, in order to assist the individual in the transition to permanent housing.
This position has a 35-hour work week.
ESSENTIAL DUTIES:
- Provide direct services to a caseload of clients, including conducting necessary assessments, benefits assistance, and other services necessary to support the client in achieving housing and recovery goals, Conduct psychosocial evaluations
- Connect clients to psychiatric services
- Connect clients to medical treatment and substance use treatment facilities when applicable
- Obtain identification, public benefits, and other applicable income sources for clients
- Meet weekly with clients to assess needs, encourage harm reduction, and develop service plans
- Prepare all documentation for housing applications
- Assist and counsel clients in the process of obtaining permanent housing
- Maintain record keeping in compliance with agency standards as well as those of City and State agencies Intervene in crisis situations
- Escort clients to appointments when needed
- Upon training, provide assistance with self-administration of medication consistent with Breaking Ground's policies and procedures
- Performs other related duties as assigned
MINIMUM QUALIFICATIONS:
- Bachelor’s Degree or equivalent work experience
- Two years of experience working with homeless adults
- Experience with harm reduction and motivational interviewing techniques strongly preferred
- Valid NY, NJ, CT, or PA driver’s license with a good driving record, as defined by Breaking Ground is preferred
- Excellent computer skills, including proficiency in Microsoft Word and Excel and the ability to learn new programs