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Working Alternatives Jobs (NOW HIRING)

Alternatives, Inc

On-Call Crisis Worker

Chicago, IL · On-site

$27.59/hr

Since 1971, Alternatives has modeled innovative alternatives to the status quo in Chicago's youth ... In addition to working directly with young people, we train, coach and advocate for youth-serving ...

Alternatives, Inc

Community Wellness Worker

Chicago, IL · On-site

$53K/yr

Since 1971, Alternatives has modeled innovative alternatives to the status quo in Chicago's youth ... In addition to working directly with young people, we train, coach and advocate for youth-serving ...

Alternatives, Inc.

Community Wellness Worker

Chicago, IL · On-site

$53K/yr

Alternatives Overview : Our mission is to inspire young people to create a just future through ... In addition to working directly with young people, we train, coach and advocate for youth-serving ...

Alternatives Inc

Medication Aide

Billings, MT · On-site

$18 - $20/hr

Alternatives is a PSLF-approved employer, so you can get your student loans forgiven by working for a non-profit. * Scholarship Program: Subject to eligibility requirements as well as program ...

Alternatives, Inc

Medication Aide

Billings, MT · On-site

$18 - $20/hr

If you have a passion for helping others and believe in the Alternatives mission, this is the perfect place for you! Benefits We offer a comprehensive benefits package for employees working 30+ hours ...

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Working Alternatives information

What are the key skills and qualifications needed to thrive as a reentry program case manager (working alternatives), and why are they important?

To thrive as a Reentry Program Case Manager, you typically need a background in social work, criminal justice, or a related field, along with experience in case management or counseling. Familiarity with case management software, reporting systems, and knowledge of community resources are commonly required. Strong interpersonal communication, cultural competency, and problem-solving skills help build trust and effectively support clients’ reintegration. These abilities are essential for addressing client needs, coordinating services, and promoting successful transitions back into the community.

What are working alternatives?

Working Alternatives is a private company that provides residential reentry services for individuals transitioning from incarceration back into the community. Their programs offer structured environments, case management, employment assistance, and other support services to help residents successfully reintegrate and reduce the risk of recidivism. Working Alternatives contracts with government agencies, such as the Federal Bureau of Prisons, to operate these reentry centers in various locations across the United States.

What is the difference between Working Alternatives vs Customer Service Representative?

AspectWorking AlternativesCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles may require certificationsHigh school diploma or equivalent; customer service training often provided
Work EnvironmentVaries widely; retail, office, remote, or on-siteCall centers, retail stores, or office settings
Industry UsageUsed across multiple industries as alternative rolesPrimarily in retail, telecom, and service sectors
Search & Comparison IntentLooking for similar roles with different titles or responsibilitiesSeeking direct customer interaction roles

Working Alternatives encompass a range of roles that serve similar functions to customer service representatives but may vary in responsibilities or industry terminology. They are suitable for those exploring different job options within customer support or related fields.

What are some common challenges faced by professionals working in alternative sentencing or community corrections programs?

Professionals in working alternatives, such as community corrections or alternative sentencing programs, often encounter challenges like managing diverse caseloads, balancing public safety with rehabilitation, and addressing the complex needs of clients. They must coordinate closely with law enforcement, courts, and social services while documenting progress and compliance. Adapting to evolving legal guidelines and ensuring effective communication across agencies are also key aspects of the role. Despite the challenges, the work offers the opportunity to make a meaningful impact on individuals’ lives and community safety.
What states have the most Working Alternatives jobs? States with the most job openings for Working Alternatives jobs include:
What job categories do people searching Working Alternatives jobs look for? The top searched job categories for Working Alternatives jobs are:
Working Alternatives jobs near you
Infographic showing various Working Alternatives job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 17% Part Time, 1% Temporary, and 3% Contract. Highlights an 89% Physical, 2% Hybrid, and 9% Remote job distribution.

On-Call Crisis Worker

Alternatives, Inc

Chicago, IL • On-site

$27.59/hr

Part-time

Re-posted 29 days ago

Job description

Reports to: YASS and Crisis Coordinator
Part-Time: Non-Exempt- Weekend Availability Required
Hourly Rates:$5.00hr on-call, $27.59 responding to crisis, $20.08/hr internal meetings
Alternatives Overview
Our mission is to inspire young people to create a just future through practices that heal individuals, restore communities, and transform systems. Since 1971, Alternatives has modeled innovative alternatives to the status quo in Chicago's youth services field. Our school and community-based therapy, prevention and leadership development programs support young people to individually and collectively address causes of substance abuse, grief and trauma while building social-emotional, career and social change skills. In addition to working directly with young people, we train, coach and advocate for youth-serving institutions like Chicago Public Schools to be restorative and trauma-informed.
Position Overview
Crisis is 24/7/365 and so are we. Individual and family crisis support is a key component of Alternatives' Comprehensive Community Based Youth Services for young people that are at greater risk of involvement in the Juvenile Justice and Child Welfare systems. We run a 24-hour emergency hotline for young people that have run away or been kicked out of their home so we do not do traditional schedules. This position provides this crisis intervention response at the police station, hospitals, and other community sites. Our folks thrive working in afternoon, evening, and overnight shifts. When working on a weekday, scheduling is as follows: 5pm-9am (Example- Monday at 5pm - Tuesday at 9am). When working on a weekend, scheduling is as follows: Friday at 5pm-Monday at 9am. Our Crisis staff are not expected to work two consecutive weekends.This involves: in-person response, mediating familial conflict and relocating young people to a safe environment. After On-call Crisis Workers meet the initial needs of youth in crisis, the youth are connected to Youth Advocates that continue to work with them to protect against system involvement. On-call work is mostly scheduled for after normal business hours on nights and at least one weekend a month. The impact this position has on our Chicagoland communities is exponential. If you are seeking a role that directly assists in addressing family discord, increases positive interactions, and unites families to resources to provide trauma-informed care services; this role will be rewarding!
Perform the following from a racial, gender, sexuality, and ability equity lens:
  • Willing and able to work 16 hr. on call shifts for the weekend scheduled time.
  • Provide evening and/or weekend coverage as scheduled by Supervisor. Required to cover holidays as assigned/negotiated by the program supervisor.
  • Provide quick and efficient response to calls from the Alternatives answering service and maintain response compliance of 45 minutes to police station/community site within catchment area. When appropriate, facilitate transfer of youth to other (CCBYS) agencies.
  • Provide accurate assessment of the immediate problems of the youth and family, including necessity of psychiatric assessment and stabilization of the crisis; develop an initial treatment action and communicate action with the program supervisor.
  • Work effectively with the police, DCFS, placement linkages, and other professionals to coordinate and insure effective service delivery to clients, as well as advocate on client's behalf to prevent abridgement of rights.
  • Complete all necessary paperwork, including lockout reports to DCFS and CCBYS hotline, in a professional manner and return paperwork to Alternatives, Inc. after finishing the crisis intervention (at latest by 8:30am the next business day).
  • Consult with back-up crisis workers on call, supervisor or other supervisory staff when appropriate.
  • Work within Trauma-informed and Restorative Justice frameworks.
  • Attend all regular supervisory meetings and professional development; actively participate in problem-solving.
  • Effectively communicate Alternatives' mission, policies, practices, and services as appropriate.
  • Complete in a timely fashion all other tasks as assigned by the Director and/or Supervisor.

Requirements
  1. Minimum of BA/BS in human services or related fields. -Knowledge of adolescent/family dynamics and child abuse issues.
  2. Demonstrated cultural competency working with system-involved/homeless/LGBTQ/Black/Latinx/Indigenous youth.
  3. Use of a car during working and on-call hours. Valid driver's license and insurance.
  4. Must reside within 45 minutes of the designated service area.
  5. The COVID vaccine is mandatory for all employees to the full extent permissible under applicable law

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