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Workforce Scheduler Jobs in Virginia (NOW HIRING)

ADP

Sr Workforce Planning Specialist

Norfolk, VA · On-site

The Senior Workforce Planning Specialist (Workforce Planning Coordinator II) is responsible for ... Updates daily exceptions to the shift schedules in a real time mode into the scheduling system ...

ARES Corporation

Project Scheduler

Wallops Island, VA · On-site

Position Overview ARES is seeking a Project Scheduler to support planning, scheduling, and project ... We believe in hiring a diverse workforce and fostering an inclusive culture. We are committed to ...

Dynalectric Company

Construction Scheduler

Dulles, VA · On-site

$110K - $170K/yr

Develop workforce loading projections and manpower forecasts. * Support implementation of scheduling best practices across multiple projects. * Assist in developing company-wide scheduling standards ...

Dynalectric Company

Construction Scheduler

Dulles, VA · On-site

$110K - $170K/yr

Develop workforce loading projections and manpower forecasts. * Support implementation of scheduling best practices across multiple projects. * Assist in developing company-wide scheduling standards ...

SAIC

Workforce Support Specialist

Springfield, VA

$80K - $120K/yr

Admin Services Schedule: Full-Time Shift: Day Job Travel: No Minimum Clearance Required: TS.SCI ... ORA_ON_SITE Description The Workforce Support Specialist manages, facilitates, and coordinates a ...

System One

Be Seen First

Master Scheduler - STEM Bachelor's

Falls Church, VA · On-site

$150K - $185K/yr

Master Project Scheduler, STEM Bachelors Direct Hire On-Site: Falls Church, VA, Mon to Fri Annual ... workforce solutions.

New

IMIA, LLC

Planner Scheduler

Portsmouth, VA

$85K/yr

Port with a mobile full time workforce that ensures that a quality product is delivered on time ... Planner / Scheduler REPORTS TO: Planning Manager FLSA STATUS: Exempt PAY RANGE: $65,000.00-$85,000 ...

Tulk LLC

Workforce Support Specialist Mid

Fort Belvoir, VA · On-site

$98K - $117K/yr

Workforce Support Specialist Mid TULK is a boutique strategic technology and management consulting ... Coordinate and deliver the full curriculum of training programs, including scheduling, logistics ...

U.S. Department of Defense (DOD)

VA · On-site

$121K/yr

... workforce data collection methodologies, performing quantitative and qualitative data analyses ... If you are currently or have been within the last 5 years, a political Schedule A, Schedule C, or ...

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Workforce Scheduler information

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How much do workforce scheduler jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for workforce scheduler in Virginia is $21.29, according to ZipRecruiter salary data. Most workers in this role earn between $17.88 and $23.12 per hour, depending on experience, location, and employer.

What are some common challenges faced by workforce schedulers and how are they managed?

Workforce Schedulers often deal with last-minute changes like employee absences, fluctuating demand, or overlapping shift requests, which can make maintaining optimal coverage challenging. To address these, they rely on robust scheduling software and clear communication with staff and managers, quickly adapting plans as situations evolve. Successful Workforce Schedulers build strong relationships with team members to facilitate shift swaps and promote flexibility. Over time, gaining experience with these challenges enhances organizational and decision-making skills, helping Schedulers grow into more advanced workforce management or supervisory roles.

What is a workforce scheduler?

A Workforce Scheduler is responsible for creating and managing employee work schedules to ensure proper staffing levels and operational efficiency. They analyze business demands, forecast staffing needs, and adjust schedules accordingly to optimize productivity while minimizing labor costs. Workforce Schedulers also handle shift assignments, time-off requests, and real-time schedule adjustments to maintain service levels. They often use scheduling software and work closely with managers to align staffing with business goals.

What are the key skills and qualifications needed to thrive as a workforce scheduler?

To thrive as a Workforce Scheduler, you need strong organizational skills, attention to detail, and a background in workforce management, often supported by an associate degree or relevant experience. Familiarity with scheduling and workforce management software such as Kronos, UKG, or ADP is typically required. Excellent communication, problem-solving abilities, and adaptability help a Workforce Scheduler excel in balancing employee needs and business demands. These skills ensure efficient staffing coverage, optimized productivity, and positive team morale within dynamic work environments.

What are popular job titles related to Workforce Scheduler jobs in Virginia? For Workforce Scheduler jobs in Virginia, the most frequently searched job titles are:
What job categories do people searching Workforce Scheduler jobs in Virginia look for? The top searched job categories for Workforce Scheduler jobs in Virginia are:
Workforce Scheduler jobs near you
Infographic showing various Workforce Scheduler job openings in Virginia as of July 2026, with employment types broken down into 74% Full Time, 18% Part Time, and 8% Contract. Highlights an 100% In-person job distribution, with an average salary of $44,280 per year, or $21.3 per hour.

Sr Workforce Planning Specialist

ADP

Norfolk, VA • On-site

Full-time

Posted 9 days ago

Job description

This position is hybrid, working in the office 3 days a week, and working from home 2 days a week.
The Senior Workforce Planning Specialist (Workforce Planning Coordinator II) is responsible for developing, maintaining, and optimizing staff schedules to ensure the organization meets service level objectives while maximizing efficiency. This role uses forecasting data, business trends, and workforce management tools to align staffing with demand, minimize costs, and support operational performance.
Key Responsibilities:
  • Updates daily exceptions to the shift schedules in a real time mode into the scheduling system, inclusive of sick and unscheduled time off, tardies and other necessary exceptions during the business day as directed by management.
  • Continuously monitors incoming call volumes, real time adherence and all offline activities (ie. ACW, AUX and time logged off) to determine an associate's availability. Reports the information to the Workforce Manager and/or leadership as necessary.
  • Prepares various reports (ie adherence, daily operating reports, call etc.) for the leadership team according to scheduled timeframes to assist them with the daily and future achievement service level objectives.
  • Create and maintain accurate agent schedules based on forecasted demand and business requirements
  • Optimize schedules to meet service level agreements (SLAs), occupancy, and productivity targets
  • Manage schedule adjustments including shift swaps, time-off requests, and real-time changes
  • Collaborate with forecasting and real-time teams to ensure alignment across WFM functions
  • Analyze scheduling effectiveness and recommend improvements to increase efficiency
  • Ensure compliance with labor laws, company policies, and contractual obligations
  • Monitor schedule adherence trends and provide insights to leadership
  • Support capacity planning by identifying gaps in staffing and proposing solutions
  • Maintain data integrity within workforce management systems
  • Generate reports and dashboards on scheduling performance metrics

Qualifications:
  • 2+ years of experience in Workforce Management, scheduling, or call center operations
  • Strong analytical and problem-solving skills
  • Proficiency in WFM tools (e.g., Genesys Cloud, NICE, Verint, or similar platforms)
  • Advanced Excel skills (pivot tables, formulas, data analysis)
  • Strong attention to detail and organizational skills
  • Ability to work in a fast-paced, dynamic environment

Key Competencies:
  • Analytical thinking and data interpretation
  • Time management and prioritization
  • Communication and cross-functional collaboration
  • Adaptability and decision-making under pressure
  • Continuous improvement mindset

PREFERRED QUALIFICATIONS: Preference will be given to candidates who have the following:
  • Bachelor's degree in Business, Finance, Statistics, or related field (or equivalent experience)
  • GenCloud and Salesforce experience

#LI-Hybrid
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About ADP

Sourced by ZipRecruiter

We're designing a better way to work, so you can achieve what you're working for. Consistently named one of the 'Most Admired Companies' by FORTUNE® Magazine, and recognized by DiversityInc® as one of the 'Top 50 Companies for Diversity,' ADP works with more than 740,000 organizations across the globe to help their people work smarter, embrace new challenges, and unleash their talent. "Always Designing for People" means we're creating platforms that will transform how great work gets done, so together we can unlock a world of opportunity.

Industry

Recruiting and staffing services

Company size

10,000+ Employees

Headquarters location

Roseland, NJ, US

Year founded

1949

Social media

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