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Workforce Program Manager Jobs in Valparaiso, IN

DFR

Eligibility Specialist - Case Manager

Gary, IN · On-site

$18/hr

Programs include TANF (cash assistance), SNAP, and Medicaid. The Eligibility Specialist staff are ... Knowledge Services is an equal opportunity employer committed to hiring a diverse workforce and ...

DFR llc

Eligibility Specialist - Case Manager

Gary, IN · On-site

$18/hr

Programs include TANF (cash assistance), SNAP, and Medicaid. The Eligibility Specialist staff are ... Knowledge Services is an equal opportunity employer committed to hiring a diverse workforce and ...

DFR

Eligibility Specialist - Case Manager

Hobart, IN · On-site

$18/hr

Programs include TANF (cash assistance), SNAP, and Medicaid. The Eligibility Specialist staff are ... Knowledge Services is an equal opportunity employer committed to hiring a diverse workforce and ...

DFR

Eligibility Specialist - Case Manager

Crown Point, IN · On-site

$18/hr

Programs include TANF (cash assistance), SNAP, and Medicaid. The Eligibility Specialist staff are ... Knowledge Services is an equal opportunity employer committed to hiring a diverse workforce and ...

DFR

Eligibility Specialist - Case Manager

Hobart, IN · On-site

$18/hr

Programs include TANF (cash assistance), SNAP, and Medicaid. The Eligibility Specialist staff are ... Knowledge Services is an equal opportunity employer committed to hiring a diverse workforce and ...

DFR

Eligibility Specialist - Case Manager

Valparaiso, IN · On-site

$14.50/hr

Programs include TANF (cash assistance), SNAP, and Medicaid. The Eligibility Specialist staff are ... Knowledge Services is an equal opportunity employer committed to hiring a diverse workforce and ...

City Of Gary

Asst. Youth Services Coordinator

Gary, IN · On-site

$40K/yr

... family, workforce development, mentoring, and community engagement programs. * Provide ... manage multiple priorities in a fast-paced environment. * Ability to exercise sound judgment ...

Ivy Tech

IT Faculty

Valparaiso, IN

$50K - $60K/yr

Facilitate student achievement of expected program learning outcomes. * Use Learning Management ... Support and engage with Workforce Alignment and Development (Ivy Tech Foundations). * Attend ...

Ivy Tech

IT Faculty

Valparaiso, IN · On-site

$50K - $60K/yr

Facilitate student achievement of expected program learning outcomes. * Use Learning Management ... Support and engage with Workforce Alignment and Development (Ivy Tech Foundations). * Attend ...

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All JobsWorkforce Program JobsWorkforce Program Manager JobsWorkforce Program Manager Jobs in Valparaiso, IN

Workforce Program Manager information

See Valparaiso, IN salary details

$38.5K

$107.3K

$156.8K

How much do workforce program manager jobs pay per year?

As of Aug 8, 2026, the average yearly pay for workforce program manager in Valparaiso, IN is $107,325.00, according to ZipRecruiter salary data. Most workers in this role earn between $79,400.00 and $132,300.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a workforce program manager?

To thrive as a Workforce Program Manager, you need expertise in workforce development, program management, and data analysis, typically supported by a bachelor’s or master’s degree in human resources, business, or a related field. Familiarity with workforce management software, project management tools like MS Project or Asana, and relevant certifications such as PMP or SHRM-CP is often required. Exceptional communication, leadership, and problem-solving skills help you collaborate with stakeholders and drive program outcomes. These capabilities are essential for effectively aligning workforce initiatives with organizational goals and ensuring successful program delivery.

What are some common challenges faced by workforce program managers when implementing new workforce initiatives?

Workforce Program Managers often encounter challenges such as securing stakeholder buy-in, aligning programs with organizational goals, and managing change among staff. Balancing the needs of diverse departments and ensuring clear communication across teams can be complex. Additionally, measuring the impact of workforce initiatives and adjusting strategies based on feedback are key responsibilities that require adaptability and strong analytical skills.

What is the difference between Workforce Program Manager vs Workforce Development Coordinator?

AspectWorkforce Program ManagerWorkforce Development Coordinator
Required CredentialsBachelor's degree, experience in program managementBachelor's degree, experience in workforce development or related field
Work EnvironmentOversees multiple programs, manages teams, interacts with stakeholdersSupports program activities, coordinates between participants and agencies
Employer & Industry UsageGovernment agencies, nonprofits, educational institutionsCommunity organizations, workforce agencies, training providers

The Workforce Program Manager typically has broader responsibilities, overseeing multiple initiatives and managing teams, while the Workforce Development Coordinator focuses on supporting specific program activities and participant engagement. Both roles require similar educational backgrounds and are used within workforce development sectors, but the Program Manager holds a more strategic and supervisory position.

What does a workforce program manager do?

A Workforce Program Manager is responsible for designing, implementing, and overseeing programs aimed at developing and supporting an organization's workforce. This role often involves analyzing workforce needs, managing training and development initiatives, and collaborating with various departments to ensure employees have the skills and resources required for success. Workforce Program Managers also monitor program effectiveness and make adjustments to improve outcomes and align with business goals. They play a key role in talent management, employee engagement, and organizational growth.
Workforce Program Manager jobs near you
Infographic showing various Workforce Program Manager job openings in Valparaiso, IN as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 17% Part Time, 1% Temporary, and 4% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $107,325 per year, or $51.6 per hour.

Eligibility Specialist - Case Manager

Knowledge Services

Crown Point, IN

$18/hr

Full-time

PTO

Re-posted 8 days ago

Job description

THIS POSITION IS LOCATED IN CROWN POINT, IN.

Knowledge Services has an opportunity for individuals drawn to the social service industry with the FSSA/Division of Family Resources (DFR) as an Eligibility Specialist. This position is responsible for assisting in the processing of applications from Indiana residents who are requesting public assistance.  The DFR is responsible for determining eligibility for individuals applying and/or receiving public assistance. Programs include TANF (cash assistance), SNAP, and Medicaid. The Eligibility Specialist staff are responsible for assisting in the processing of new applications and documents for ongoing public assistance.

Knowledge Services, established in 1994 and headquartered in Indianapolis IN, is a certified woman-owned (WBE) professional services organization with over 1500 employees located in offices throughout North America. Founded by Julie Bielawski, CEO, Guidesoft, Inc. DBA Knowledge Services is an industry leader in Managed Service Programs (MSP), Employer of Record / Payrolling Services, National Recruitment, and Staffing Services. We provide outstanding services to major organizations in various industries, including; IT, Healthcare, Entertainment, Media, Federal and State Governments, Public Utilities, Telecom, Manufacturing and more.


  • Eligibility Specialists gather data for all relevant assistance programs either face-to-face or via phone with clients
  • Verify all information is gathered accurately and meets state policies
  • Obtain release forms and medical records as needed
  • Verify income, assets, and other financial / legal documents
  • Review regulations and program requirements with clients
  • Utilize automated program to determine eligibility of state assistance programs
  • Data entry into state database
  • Respond to all inquiries in a timely manner via phone or email

  • Highly organized and analytical team player
  • Previous Case Manager experience is a plus
  • Strong written and verbal skills
  • Solid computer skills, Microsoft Office proficiency
  • Basic math skills
  • Case management skills
  • Independent worker who is a self-starter that is reliable and dependable
  • Strong customer service background with a professional demeanor
  • Prefer a Bachelor or Associate degree in Counseling or Social Services, but High School Diploma or GED required
  • 2 years’ experience in a social service environment, state or local government is desired pertaining to employment / training programs
  • Previous experience as a Case Manager, Eligibility Specialist, Eligibility Associate, Office Manager, Call Center Customer Service Specialist, or Client Specialist encouraged to apply

The Eligibility Specialist position is an opportunity where you can make an immediate impact on your community, plus the potential for promotion. You will be provided an extensive training program to give you the skills to be successful in this role. The wage is $18.00/hr. This role offers paid time off, benefits, and a 37.5 hour work week of Monday-Friday 8:00AM-4:30PM.

If you are looking for a position that could be the start of your career, apply now for immediate consideration.

Physical Requirements:

  • Job frequently requires sitting, handling objects with hands.
  • Job occasionally requires standing, walking, reaching, talking, hearing, and lifting up to 25 pounds.
  • Knowledge Services is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you need a reasonable accommodation for any part of the application or hiring process, please contact TalentHR@knowledgeservices.com.

Knowledge Services is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Knowledge Services does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws. People with disabilities, veterans, and military families are encouraged to apply.

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