JOB SUMMARY:
The Labor Productivity / Special Projects Analyst serves as a strategic resource supporting executive leadership through workforce analytics, labor productivity monitoring, operational reporting, and special projects. This position is responsible for analyzing staffing and productivity data, identifying opportunities for operational improvement, developing executive dashboards and reports, and providing education and support to leaders regarding workforce planning and labor management initiatives. The analyst partners closely with Finance, Operations, Human Resources, and department leadership to drive informed decision making and organizational efficiency.
ESSENTIAL FUNCTIONS, DUTIES AND RESPONSIBILITIES:
- Develop and maintain labor productivity, staffing, and workforce management reports and dashboards.
- Analyze staffing patterns, labor utilization, overtime, agency usage, and productivity metrics across the organization.
- Provide operational leaders with timely and actionable data to support staffing and productivity decisions.
- Monitor organizational performance against established productivity and labor management goals.
- Identify trends, opportunities, and risks through analysis of workforce and operational data.
- Assist leadership with workforce planning initiatives and staffing optimization strategies.
- Develop executive level reports, scorecards, and presentations to communicate key performance indicators.
- Educate and train leaders on productivity standards, staffing metrics, labor management principles, and reporting tools.
- Collaborate with Finance, Human Resources, and Operational leadership to ensure data integrity and reporting accuracy.
- Perform ad hoc reporting, data analysis, and special projects as assigned by executive leadership.
- Assist in the development and implementation of labor management processes and operational improvement initiatives.
- Maintain confidentiality of sensitive organizational, financial, and personnel information.
- Exhibits the F.I.R.S.T. values (Friendliness, Innovation, Respect, Service, and Trust)
- Performs other related duties as assigned
WORKING CONDITIONS, HAZARDS AND PHYSICAL EFFORT:
Work is primarily performed in an office environment utilizing computer systems and standard office equipment. The incumbent must be able to sit, stand, walk, communicate effectively, and operate a computer for extended periods of time. Occasional travel between system facilities and attendance at meetings, educational programs, or conferences may be required. The position is subject to deadlines, competing priorities, and periods of increased workload. Exposure to blood, body fluids, or other potentially infectious materials is not routinely expected but may occur in a healthcare environment. Must be able to lift up to 25 pounds independently.
CONTACTS WITH OTHERS:
Frequent interaction with executive leadership, administrative staff, department directors, managers, physicians, associates, and external vendors. Regular collaboration with Finance, Operations, Human Resources, Information Technology, and other departments is required to support organizational reporting, workforce planning, productivity initiatives, and strategic decision making.
EQUIPMENT USED/SPECIAL SKILLS REQUIRED:
Advanced analytical, organizational, and problem-solving skills. Ability to analyze large data sets and translate findings into actionable recommendations for leadership. Strong written, verbal, and presentation skills required. Demonstrated ability to develop dashboards, scorecards, productivity reports, and executive-level presentations. Ability to manage multiple priorities and work independently on complex projects. Experience with spreadsheet applications, financial systems, payroll systems, scheduling systems, and reporting platforms preferred.
Three to five years of progressively responsible experience in healthcare operations, finance, workforce analytics, business intelligence, productivity management, or a related field required. Experience analyzing complex data and presenting findings to operational and executive leadership required.