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Workforce Optimization Manager Jobs in Elgin, IL

System & Process Optimization * Manage system configuration, upgrades and releases to maximize ... workforce planning and business decisions * Ensure strong data governance and integrity through ...

Platform Performance, Analytics & Optimization * Monitor and analyze hiring performance across ... Conduct forecasting, budget pacing, workforce planning support, and performance modeling to help ...

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... , CRM, workforce management systems). · Manage and support rollout of mobile applications ... engine optimization (SEO). · Create marketing collateral including capability statements ...

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Workforce Optimization Manager information

See Elgin, IL salary details

$33.1K

$105.4K

$178.9K

How much do workforce optimization manager jobs pay per year?

As of Aug 10, 2026, the average yearly pay for workforce optimization manager in Elgin, IL is $105,413.00, according to ZipRecruiter salary data. Most workers in this role earn between $74,100.00 and $131,000.00 per year, depending on experience, location, and employer.

What is the difference between Workforce Optimization Manager vs Workforce Analyst?

AspectWorkforce Optimization ManagerWorkforce Analyst
Required CredentialsBachelor's degree in Business, HR, or related field; certifications in workforce managementBachelor's degree in Data Analysis, Business, or related field; certifications in analytics tools
Work EnvironmentOversees teams, collaborates with management, and implements workforce strategiesAnalyzes data, prepares reports, and supports decision-making processes
Employer & Industry UsageCommon in call centers, retail, healthcare, and service industriesUsed across similar industries for data-driven staffing and scheduling

The Workforce Optimization Manager focuses on strategic planning, team leadership, and implementing workforce strategies, while the Workforce Analyst primarily handles data analysis, reporting, and supporting operational decisions. Both roles are essential in workforce management but differ in scope and responsibilities.

What job categories do people searching Workforce Optimization Manager jobs in Elgin, IL look for? The top searched job categories for Workforce Optimization Manager jobs in Elgin, IL are:
What cities near Elgin, IL are hiring for Workforce Optimization Manager jobs? Cities near Elgin, IL with the most Workforce Optimization Manager job openings:

Director, Productivity & Workforce Transformation

West Monroe

Chicago, IL • On-site

Full-time

Re-posted 6 days ago


Job description

West Monroe is seeking a Director to join our Organization People & Change practice within the Productivity & Workforce Transformation discipline. This role is designed for a leader with a clear point of view on how organizations improve productivity-combining workforce analytics, process redesign, cost takeout, and AI-enabled workflow transformation to unlock measurable value.

Our Productivity & Workforce Transformation team focuses on helping clients redesign how work gets done at scale-improving labor efficiency, reducing cost, increasing throughput, and embedding AI into day-to-day operations.

What you'll do:

Lead work transformation & cost takeout engagements

  • Lead client engagements focused on labor productivity, cost takeout, operating model improvement, and process redesign
  • Assess workflows, service models, and management systems to identify value leakage
  • Build quantified value cases using operational data, work measurement, and financial modeling
  • Translate opportunities into executable roadmaps with clear ownership, milestones, and value realization

Drive AI-enabled workflow transformation

  • Identify opportunities to apply AI, automation, and decision support within business processes
  • Prioritize use cases based on business impact, feasibility, and adoption readiness
  • Redesign workflows that embed AI into how work gets done (including human-in-the-loop models)
  • Ensure initiatives are tied to measurable outcomes through KPI definition, tracking, and governance

Drive business development

  • Originate and close productivity/work transformation-focused engagements (e.g., labor optimization, cost takeout, AI-enabled workflow transformation)
  • Develop proposals, scopes, pricing approaches, and staffing models
  • Identify and shape follow-on opportunities by translating client pain points into quantified value stories
  • Partner across industry and technology teams to bring integrated solutions to market

Lead teams & grow the practice

  • Own engagement delivery, team leadership, quality, economics, and client satisfaction
  • Coach team members in productivity methods, structured problem solving, and executive communication
  • Contribute to productivity/workforce methodologies, tools, and go-to-market assets

What you'll bring:

  • 10+ years of experience in consulting, operations, or transformation roles
  • Deep experience in productivity improvement, including labor efficiency, workforce analytics, cost takeout, or process transformation
  • Strong ability to build and communicate quantified business cases (workload analysis, capacity, cost, ROI)
  • Experience applying process improvement methods (e.g., lean, workflow analysis, operating model design)
  • Ability to connect AI (including generative AI and automation) to practical workflow use cases and measurable outcomes
  • Track record of selling and delivering work in a consulting or advisory environment
  • Strong executive communication and stakeholder management skills
  • Experience in one or more of West Monroe's core industries preferred

What success looks like

  • You quickly identify and quantify productivity opportunities and mobilize teams to capture value
  • Engagements deliver measurable outcomes (cost reduction, labor efficiency, throughput improvement, capacity unlock)
  • Clients adopt AI-enabled workflows that drive sustained operational impact
  • You help grow the Productivity & Workforce Transformation discipline through delivery, mentorship, and business development