Workforce Optimization Manager Jobs in Carrollton, GA

At SCP Health, what you do matters

As part of the SCP Health team, you have an opportunity to make a difference. At our core, we work to bring hospitals and healers together in the pursuit of clinical effectiveness. With a portfolio of over 8 million patients, 7500 providers, 30 states, and 400 healthcare facilities, SCP Health is a leader in clinical practice management spanning the entire continuum of care, including emergency medicine, hospital medicine, wellness, telemedicine, intensive care, and ambulatory care.

Why you will love working here:

- Strong track record of providing excellent work/life balance.

- Comprehensive benefits package and competitive compensation.

- Commitment to fostering an inclusive culture of belonging and empowerment through our core values - collaboration, courage, agility, and respect.

Responsibilities:

Platform Strategy, Governance & Product Ownership:

• Serve as the Workday Product Owner and platform leader for Recruiting and Learning, owning the functional roadmap, enhancement backlog, release priorities, and continuous improvement strategy.
• Partner with Talent Acquisition, Learning and Development, HR Operations, IT, Compliance, and business leaders to align Workday capabilities with enterprise talent goals, operational priorities, and compliance requirements.
• Evaluate new Workday features, emerging capabilities, and platform innovations to determine business value, adoption readiness, risk, and implementation priority.
• Define success metrics and monitor platform performance, including recruiting cycle efficiency, candidate experience, learning completion, compliance visibility, system adoption, support trends, and stakeholder satisfaction.

Workday Recruiting Leadership:

• Lead the design, optimization, and governance of Workday Recruiting capabilities, including requisitions, candidate management, job postings, interview processes, offer management, dispositioning, communications, approvals, templates, and recruiting security.
• Partner with Talent Acquisition leadership to improve recruiter, hiring manager, and candidate experiences through streamlined workflows, automation, data quality, reporting, and process standardization.
• Guide complex configuration decisions and ensure recruiting business processes are scalable, compliant, auditable, and aligned with upstream workforce planning and downstream hire, onboarding, payroll, and reporting processes.
• Oversee issue resolution, root cause analysis, enhancement prioritization, testing, and stakeholder communication for Workday Recruiting production support and projects.

Workday Learning Leadership:

• Lead the design, optimization, and governance of Workday Learning capabilities, including learning catalogs, courses, lessons, programs, campaigns, assignments, enrollments, certifications, completion tracking, reminders, and learner access.
• Partner with Learning and Development, Compliance, HR Operations, and business stakeholders to support required training, onboarding learning paths, professional development, role-based learning, and compliance reporting.
• Ensure Workday Learning processes support accurate completion tracking, regulatory readiness, manager visibility, learner engagement, and reliable reporting for required and optional learning.

Release Management, Delivery & Operational Excellence:

• Participate in Workday bi-annual release planning, impact analysis, regression testing, feature evaluation, deployment readiness, and adoption activities for Recruiting and Learning.
• Manage enhancement delivery from intake through implementation, including requirements definition, solution design, configuration oversight, testing strategy, change impact assessment, documentation, and post-production support.
• Partner with IT, integration teams, vendors, and managed service providers to ensure reliable data flows, secure integrations, timely issue resolution, and alignment with enterprise architecture standards.
• Maintain operational standards, support processes, knowledge articles, configuration documentation, testing assets, and controls to ensure platform stability and audit readiness.

Stakeholder Engagement, Reporting & Team Leadership:

• Serve as the primary point of contact and trusted advisor for Workday Recruiting and Learning, providing strategic guidance, solution recommendations, and decision support to functional and technical stakeholders.
• Develop dashboards, reports, scorecards, and insights that support executive visibility, data-driven decision-making, compliance monitoring, and continuous improvement across Recruiting and Learning.
• Engage in cross-functional meetings, design sessions, prioritization discussions, stakeholder updates, training, and change management activities to promote alignment and adoption.

Knowledge, Skills, and Abilities:

• Advanced functional and configuration knowledge of Workday Recruiting and Workday Learning, with the ability to lead solution design, governance, optimization, and issue resolution across both areas.
• Strong product ownership and platform management skills, including roadmap development, backlog prioritization, release planning, stakeholder alignment, and value realization.
• Ability to translate Talent Acquisition and Learning and Development strategies into scalable Workday solutions that improve user experience, operational efficiency, compliance, reporting, and data integrity.
• Strong understanding of recruiting lifecycle processes, learning administration, compliance training, role-based security, business processes, integrations, reporting, calculated fields, and downstream HR dependencies.
• Demonstrated ability to lead cross-functional initiatives, facilitate decision-making, manage competing priorities, and influence stakeholders at manager, director, and executive levels.
• Strong analytical and problem-solving skills, with the ability to interpret data, identify trends, define success measures, assess risks, and recommend actionable improvements.
• Knowledge of HR technology governance, data privacy, compliance requirements, audit readiness, change control, release management, and production support best practices.
• Excellent communication, documentation, training, and change management skills, with the ability to guide both technical and non-technical audiences.

EDUCATION (Required and/or Preferred):

• Bachelor's degree, required
• Master's degree, preferred

FIELD OF STUDY:

• Accounting
• Finance
• Human Resources
• Information Technology

WORK EXPERIENCE/QUALIFICATIONS:

• 5+ years of experience in HR technology, HRIS, or Workday platform support, with significant hands-on experience in Workday Recruiting and Workday Learning.
• 3+ years of experience leading Workday initiatives, platform enhancements, roadmap planning, release management, governance, or cross-functional HR technology projects.
• Proven experience with Workday configuration and serving as a product owner, functional lead, platform manager, or senior Workday subject matter expert for Recruiting, Learning, Talent, or related Workday HCM capabilities.
• Experience leading requirements gathering, solution design, configuration oversight, testing, stakeholder review, change management, deployment readiness, and post-production support.
• Experience with Workday security, business processes, reporting, dashboards, calculated fields, integrations, data validation, audit controls, and production support for Recruiting and Learning.
• Experience partnering with Talent Acquisition, Learning and Development, HR Operations, IT, Compliance, Payroll, vendors, and business leaders to deliver scalable HR technology solutions.
• Experience with Workday reporting tools, creating and maintaining dashboards, and generating ad hoc reports.
• Excellent communication skills, with the ability to train and support users at all levels of the organization.

CERTIFICATES AND LICENSES:

• Workday Recruiting, Workday Learning, Workday HCM, Workday Pro, or Workday Platform Administrator certification, preferred

PRIMARY LOCATION:

• Atlanta, GA

SECONDARY LOCATION(S):

• Lafayette, LA
• Traverse City, MI

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Pay Range:

This range represents the anticipated base salary for this role. Actual compensation will be determined based on experience, qualifications, and internal equity considerations.

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We offer a comprehensive benefits package designed to support your health, financial well-being, and work-life balance, including medical dental, vision insurance, a 401(k) plan with a company match, paid time off and holidays, professional development support, and employee wellness resources.

Visit our website for further information.https://myscpbenefits.com/

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