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Workforce Operations Manager Jobs in Manchester, CT

Directly lead the plant's management team building bench strength and succession depth at every ... Drive workforce planning for a rapidly scaling operation, including organizational design, staffing ...

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Workforce Operations Manager information

See Manchester, CT salary details

$31.6K

$64.7K

$120.8K

How much do workforce operations manager jobs pay per year?

As of Jul 23, 2026, the average yearly pay for workforce operations manager in Manchester, CT is $64,685.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,800.00 and $79,000.00 per year, depending on experience, location, and employer.

What is the difference between Workforce Operations Manager vs Workforce Analyst?

AspectWorkforce Operations ManagerWorkforce Analyst
CredentialsBachelor's degree in Business, HR, or related field; experience in workforce managementBachelor's degree in Data Analysis, Business, or related field; analytical skills
Work EnvironmentOversees staffing, scheduling, and operational processes in a corporate or call center settingAnalyzes workforce data, forecasts staffing needs, and reports on performance metrics
Employer & Industry UsageCommon in call centers, retail, healthcare, and large organizationsUsed across similar industries for data-driven decision making

The Workforce Operations Manager focuses on managing staffing and operational processes, ensuring efficient workforce deployment. In contrast, the Workforce Analyst specializes in analyzing data to forecast staffing needs and improve workforce strategies. Both roles are essential in workforce management but serve different functions within the organization.

Apply here to join Affinity's Office Manager Talent Community!

Apply here to join Affinity's Office Manager Talent Community!

Affinity Dental Management

Cromwell, CT โ€ข On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 22 days ago


Job description

Dental Office Managers


If youโ€™re the kind of leader who can run the day, build the team, and elevate the patient experience - letโ€™s talk.

Affinity Dental Management is a dentist-run organization supporting 45 high-performing practices across NY, MA, CT, and VT. We provide the operational and administrative backbone so practices can stay focused on what matters most: great dentistry, happy patients, and a team that performs at a high level.

This is a pipeline post, so even if you donโ€™t see an Office Manager opening in your area today, apply anyway. When the right opportunity pops up, youโ€™ll be on our short list.

Why this might be your next step

  • Competitive salary + monthly bonus
  • Full-time benefits (30+ hours): medical, vision, dental, 401(k), life insurance, disability
  • Benefits available after 30 days
  • 3 weeks PTO + 8 paid holidays
  • Real growth opportunities across a strong multi-practice network
  • A leadership seat where you can make a measurable impact - not just โ€œkeep the lights onโ€

The kind of leader who thrives here

  • Youโ€™re equal parts coach + problem-solver + operator.
  • You can see whatโ€™s coming before it hits - staffing gaps, schedule bottlenecks, patient issues - and you handle it with clarity and calm.
  • You build accountability without killing morale, and you know how to turn a busy practice into a smooth-running machine.

What youโ€™ll actually be owning

  • Leading the team: hiring, onboarding, training, development, performance
  • Partnering with HR on staffing, engagement, and compliance
  • Keeping the practice flowing: patient flow, staff allocation, daily priorities
  • Supporting front + back office operations and resolving issues quickly
  • Managing risk, communication rhythms, and operational consistency
  • Understanding the numbers: cost control, reporting, basic financial analysis
  • Overseeing billing/collections, facilities needs, and office systems/IT coordination
  • Protecting the patient experience and elevating service quality (plus community presence)

What weโ€™re hoping you bring

  • Bachelorโ€™s degree in a related field or equivalent experience
  • 2+ years in a dental or medical office environment
  • 3โ€“5 years leadership/management experience (preferred)
  • Familiarity with insurance plans + billing codes (preferred)
  • Dental software exposure (e.g., Dentrix / Denticon) (preferred)
  • Strong communication, high standards, and the ability to lead through pace and change

No role posted near you yet? Apply anyway. This is a pipeline posting and weโ€™ll reach out when a match opens.


Affinity Dental Management, as an equal opportunity employer committed to fostering a diverse and inclusive workforce, welcomes applications from qualified candidates of all backgrounds. We will assess all eligible applicants for employment without discrimination based on race, color, religion, sex (including gender identity, sexual orientation, and pregnancy), national origin, age, disability, or genetic information or other characteristics protected by law. Salary ranges are subject to vary based on location and individual qualifications; details specific to compensation will be disclosed during the recruitment process. All candidates' employment is contingent on successful completion of a background check, reference check, and employment verification.


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