Austin, TX · On-site
Support the SDS Workforce Operations team in managing day-to-day scheduling, provisioning, and ticket resolution. This role is operational in nature -- handling a high volume of discrete tasks across ...
Quick apply
Austin, TX · On-site
Support the SDS Workforce Operations team in managing day-to-day scheduling, provisioning, and ticket resolution. This role is operational in nature -- handling a high volume of discrete tasks across ...
Austin, TX · On-site
Manage and resolve provisioning and scheduling tickets end-to-end through the WFO Support Portal ... workforce operations, helpdesk operations, or back-office support * Familiarity with SLA-driven ...
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Austin, TX · On-site
Manage and resolve provisioning and scheduling tickets end-to-end through the WFO Support Portal ... workforce operations, helpdesk operations, or back-office support * Familiarity with SLA-driven ...
Description POSITION OVERVIEW We are seeking an experienced Workforce Operations Manager to lead the workforce management (WFM) function for our healthcare contact center. This role owns the end-to ...
New
Description POSITION OVERVIEW We are seeking an experienced Workforce Operations Manager to lead the workforce management (WFM) function for our healthcare contact center. This role owns the end-to ...
New
Round Rock, TX · On-site
We hire Operations Managers based on location preference and the business' current openings. Key ... hourly workforce -Lead large-scope projects with site and regional impact -Build and execute ...
Round Rock, TX · On-site
We hire Operations Managers based on location preference and the business' current openings. Key ... hourly workforce -Lead large-scope projects with site and regional impact -Build and execute ...
Round Rock, TX · On-site
We hire Operations Managers based on location preference and the business' current openings. Key ... hourly workforce -Lead large-scope projects with site and regional impact -Build and execute ...
Round Rock, TX · On-site
We hire Operations Managers based on location preference and the business' current openings. Key ... hourly workforce -Lead large-scope projects with site and regional impact -Build and execute ...
Austin, TX · On-site
$70 - $100/hr
The Operations Manager will be report to the General Manger and be responsible for managing the ... Manages the tasks and activities of a diverse workforce to ensure jobs are being processed within a ...
New
Austin, TX · On-site
$70 - $100/hr
The Operations Manager will be report to the General Manger and be responsible for managing the ... Manages the tasks and activities of a diverse workforce to ensure jobs are being processed within a ...
New
Round Rock, TX · On-site
We hire Operations Managers based on location preference and the business' current openings. Key ... hourly workforce -Lead large-scope projects with site and regional impact -Build and execute ...
Round Rock, TX · On-site
We hire Operations Managers based on location preference and the business' current openings. Key ... hourly workforce -Lead large-scope projects with site and regional impact -Build and execute ...
In addition to workforce planning, scheduling, and direct people management, the Operations Manager (Marketplace) acts as a key bridge between frontline execution and technical systems. This role ...
In addition to workforce planning, scheduling, and direct people management, the Operations Manager (Marketplace) acts as a key bridge between frontline execution and technical systems. This role ...
Austin, TX · On-site
$90 - $120/hr
In addition to workforce planning, scheduling, and direct people management, the Operations Manager (Marketplace) acts as a key bridge between frontline execution and technical systems. This role ...
New
Austin, TX · On-site
$90 - $120/hr
In addition to workforce planning, scheduling, and direct people management, the Operations Manager (Marketplace) acts as a key bridge between frontline execution and technical systems. This role ...
New
Pflugerville, TX · On-site
The Sr. Operations Manager oversees all budgetary, people development, and operational objectives ... workforce, in a manufacturing, production or distribution environment - Prior experience with ...
Pflugerville, TX · On-site
The Sr. Operations Manager oversees all budgetary, people development, and operational objectives ... workforce, in a manufacturing, production or distribution environment - Prior experience with ...
Austin, TX · On-site
The Operations Manager will champion high‑quality service, workforce stability, and operational consistency by proactively addressing performance concerns, maintaining contractual staffing levels ...
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Austin, TX · On-site
The Operations Manager will champion high‑quality service, workforce stability, and operational consistency by proactively addressing performance concerns, maintaining contractual staffing levels ...
Austin, TX · On-site
$70 - $100/hr
The Operations Manager will champion high-quality service, workforce stability, and operational consistency by proactively addressing performance concerns, maintaining contractual staffing levels ...
Austin, TX · On-site
$70 - $100/hr
The Operations Manager will champion high-quality service, workforce stability, and operational consistency by proactively addressing performance concerns, maintaining contractual staffing levels ...
Austin, TX · On-site
$80 - $110/hr
This role provides direct leadership to Retail Store Managers and is accountable for driving sales performance, operational excellence, customer experience, workforce planning, compliance, and ...
Austin, TX · On-site
$80 - $110/hr
This role provides direct leadership to Retail Store Managers and is accountable for driving sales performance, operational excellence, customer experience, workforce planning, compliance, and ...
This role provides direct leadership to Retail Store Managers and is accountable for driving sales performance, operational excellence, customer experience, workforce planning, compliance, and ...
This role provides direct leadership to Retail Store Managers and is accountable for driving sales performance, operational excellence, customer experience, workforce planning, compliance, and ...
Austin, TX · On-site
The Operations Manager will champion high-quality service, workforce stability, and operational consistency by proactively addressing performance concerns, maintaining contractual staffing levels ...
Austin, TX · On-site
The Operations Manager will champion high-quality service, workforce stability, and operational consistency by proactively addressing performance concerns, maintaining contractual staffing levels ...
Operations Manager Frontier Sleep & Wellness | Managed by North American Dental Sleep Management ... Partner with Human Resources on employee relations, performance management, and workforce planning.
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Operations Manager Frontier Sleep & Wellness | Managed by North American Dental Sleep Management ... Partner with Human Resources on employee relations, performance management, and workforce planning.
Austin, TX · On-site
This role provides direct leadership to Retail Store Managers and is accountable for driving sales performance, operational excellence, customer experience, workforce planning, compliance, and ...
Austin, TX · On-site
This role provides direct leadership to Retail Store Managers and is accountable for driving sales performance, operational excellence, customer experience, workforce planning, compliance, and ...
Austin, TX · On-site
The Operations Manager will champion highquality service, workforce stability, and operational consistency by proactively addressing performance concerns, maintaining contractual staffing levels, and ...
Austin, TX · On-site
The Operations Manager will champion highquality service, workforce stability, and operational consistency by proactively addressing performance concerns, maintaining contractual staffing levels, and ...
Austin, TX · On-site
This role provides direct leadership to Retail Store Managers and is accountable for driving sales performance, operational excellence, customer experience, workforce planning, compliance, and ...
Quick apply
Austin, TX · On-site
This role provides direct leadership to Retail Store Managers and is accountable for driving sales performance, operational excellence, customer experience, workforce planning, compliance, and ...
Austin, TX · On-site
$65 - $88/hr
Maintain consistent communication with management, staff, and vendors to ensure smooth operations ... Recruit, train, and develop team members to build a strong, high-performing workforce * Ensure ...
New
Austin, TX · On-site
$65 - $88/hr
Maintain consistent communication with management, staff, and vendors to ensure smooth operations ... Recruit, train, and develop team members to build a strong, high-performing workforce * Ensure ...
New
$28.8K - $36.2K
20% of jobs
$38K is the 25th percentile. Wages below this are outliers.
$36.2K - $43.6K
20% of jobs
The median wage is $49K / yr.
$43.6K - $51K
14% of jobs
$51K - $58.4K
9% of jobs
$58.4K - $65.8K
11% of jobs
$67.3K is the 75th percentile. Wages above this are outliers.
$65.8K - $73.1K
6% of jobs
$73.1K - $80.5K
6% of jobs
$80.5K - $87.9K
4% of jobs
$87.9K - $95.3K
3% of jobs
$95.3K - $102.7K
2% of jobs
$102.7K - $110.1K
4% of jobs
$28.8K
$59K
$110.1K
| Aspect | Workforce Operations Manager | Workforce Analyst |
|---|---|---|
| Credentials | Bachelor's degree in Business, HR, or related field; experience in workforce management | Bachelor's degree in Data Analysis, Business, or related field; analytical skills |
| Work Environment | Oversees staffing, scheduling, and operational processes in a corporate or call center setting | Analyzes workforce data, forecasts staffing needs, and reports on performance metrics |
| Employer & Industry Usage | Common in call centers, retail, healthcare, and large organizations | Used across similar industries for data-driven decision making |
The Workforce Operations Manager focuses on managing staffing and operational processes, ensuring efficient workforce deployment. In contrast, the Workforce Analyst specializes in analyzing data to forecast staffing needs and improve workforce strategies. Both roles are essential in workforce management but serve different functions within the organization.
Cities near Georgetown, TX with the most Workforce Operations Manager job openings:
Contractor
Re-posted 9 days ago
Job Title: Workforce Operations Analyst
Location: Austin, TX
Duration: 6 months
Onsite Role
Role Descriptions:
Support the SDS Workforce Operations team in managing day-to-day scheduling, provisioning, and ticket resolution. This role is operational in nature — handling a high volume of discrete tasks across multiple workflows (~1,300–1,500 tickets/month).
Key Responsibilities
• Manage and resolve provisioning and scheduling tickets end-to-end through the WFO Support Portal
• Accurately triage incoming requests and route them to the appropriate downstream team or system
• Maintain scheduling records and ensure timely updates across workforce management tools
• Coordinate with cross-functional teams across Austin, Cork, and Singapore time zones
• Identify recurring issues and escalate patterns to the QBA/analytics team for process improvement
• Ensure data accuracy in provisioning systems and report discrepancies
Required Skills & Technologies
Preferred Qualifications
Skills: Digital : Workforce Analytics~Digital : ServiceNow_IT Service Management
