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Workforce Operations Manager Jobs in Delaware (NOW HIRING)

BWT Logistics

Operations Manager

New Castle, DE · On-site

$65K - $70K/yr

Operations Manager - Warehouse Operations Employment Type: Full-Time Schedule : 2pm - 11pm EST ... This role is responsible for operational performance, safety, compliance, and workforce leadership ...

Carmax

Operations Manager

Newark, DE

Directly and indirectly lead multiple managers and a large frontline workforce, with accountability ... Own operational execution through detailed oversight of key performance metrics (KPMs), production ...

CarMax, Inc.

Operations Manager

Newark, DE · On-site

Directly and indirectly lead multiple managers and a large frontline workforce, with accountability ... Own operational execution through detailed oversight of key performance metrics (KPMs), production ...

Amazon

Operations Manager

Middletown, DE · On-site

... Operations Manager. In this role, you will lead and develop a team of salaried and hourly talent ... workforce - Lead large-scope projects with site and regional impact - Build and execute ...

Carmax

Operations Manager

Newark, DE · On-site

$105K - $184K/yr

Directly and indirectly lead multiple managers and a large frontline workforce, with accountability ... Own operational execution through detailed oversight of key performance metrics (KPMs), production ...

Amazon

Sr. Operations Manager

Wilmington, DE · On-site

The Sr. Operations Manager oversees all budgetary, people development, and operational objectives ... workforce, in a manufacturing, production or distribution environment - Prior experience with ...

Amazon

Sr. Operations Manager

Wilmington, DE · On-site

The Sr. Operations Manager oversees all budgetary, people development, and operational objectives ... workforce, in a manufacturing, production or distribution environment - Prior experience with ...

Amazon

Sr. Operations Manager

Wilmington, DE · On-site

Our Sr. Operations Managers responsible for all budgetary, people development and operations ... a salaried workforce, in a manufacturing, production or distribution environment. - Prior ...

Amazon

Sr. Operations Manager

Wilmington, DE · On-site

Our Sr. Operations Managers responsible for all budgetary, people development and operations ... a salaried workforce, in a manufacturing, production or distribution environment. - Prior ...

Amazon

Sr. Operations Manager, ILG1

New Castle, DE · On-site

Our Sr. Operations Managers responsible for all budgetary, people development and operations ... workforce, in a manufacturing, production or distribution environment - Prior experience with ...

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Workforce Operations Manager information

See Delaware salary details

$31K

$63.5K

$118.6K

How much do workforce operations manager jobs pay per year?

As of Jul 22, 2026, the average yearly pay for workforce operations manager in Delaware is $63,511.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,000.00 and $77,600.00 per year, depending on experience, location, and employer.

What is the difference between Workforce Operations Manager vs Workforce Analyst?

AspectWorkforce Operations ManagerWorkforce Analyst
CredentialsBachelor's degree in Business, HR, or related field; experience in workforce managementBachelor's degree in Data Analysis, Business, or related field; analytical skills
Work EnvironmentOversees staffing, scheduling, and operational processes in a corporate or call center settingAnalyzes workforce data, forecasts staffing needs, and reports on performance metrics
Employer & Industry UsageCommon in call centers, retail, healthcare, and large organizationsUsed across similar industries for data-driven decision making

The Workforce Operations Manager focuses on managing staffing and operational processes, ensuring efficient workforce deployment. In contrast, the Workforce Analyst specializes in analyzing data to forecast staffing needs and improve workforce strategies. Both roles are essential in workforce management but serve different functions within the organization.

What cities in Delaware are hiring for Workforce Operations Manager jobs? Cities in Delaware with the most Workforce Operations Manager job openings:
Workforce Operations Manager jobs near you

Operations Manager

BWT Logistics

New Castle, DE • On-site

$65K - $70K/yr

Full-time

This job post has expired today. Applications are no longer accepted.

Job description

Operations Manager – Warehouse Operations
Employment Type: Full-Time
Schedule: 2pm - 11pm EST
Company Overview:

BWT Logistics is a leading third‑party logistics (3PL) provider with over 40 years of experience delivering customized transportation, warehousing, and supply chain solutions. Headquartered in Atlanta, GA, we operate multiple U.S. locations and are known for operational excellence, safety, and long-term customer partnerships.
Position Summary:
The Operations Manager leads all warehouse operations, including Import, Export, and Clerical functions. This role is responsible for operational performance, safety, compliance, and workforce leadership while driving efficiency through data analysis, forecasting, and continuous improvement.
Key Responsibilities:
  • Lead daily warehouse operations to ensure safe, efficient, and accurate execution.
  • Supervise, coach, and develop Inbound and Outbound Supervisors.
  • Ensure timely and accurate inbound, outbound, and exception processing.
  • Review and validate shipment reports, forecasts, and operational data.
  • Develop and utilize labor and volume forecasts to support staffing, scheduling, and workload planning.
  • Analyze historical data and customer projections to anticipate capacity needs.
  • Monitor KPIs, productivity trends, and forecast accuracy to drive operational decisions.
  • Enforce SOPs, OSHA regulations, and safety standards.
  • Conduct regular safety and quality audits.
  • Champion a safety-first culture through training and accountability.
  • Optimize warehouse layout, space utilization, and labor efficiency.
  • Resolve operational issues and customer concerns.
  • Lead process improvement initiatives to support cost control and service levels.
  • Recruit, train, coach, and discipline team members as needed.
  • Promote cross-training and workforce flexibility.
  • Partner with senior leadership on operational planning and service strategy.
  • Perform additional duties or projects as assigned.

Qualifications:
  • Bachelor’s degree in Supply Chain, Business, or related field preferred.
  • 5+ years of warehouse or logistics experience.
  • 2+ years in a supervisory or management role.
  • Strong knowledge of warehouse operations, safety, and compliance.
  • Experience with forecasting, capacity planning, and performance metrics.
  • Hands-on experience with WMS, ERP, and reporting tools.

Skills & Competencies:
  • Strong operational leadership and people management skills.
  • Data-driven decision-making and analytical thinking.
  • Experience translating forecasts into staffing and execution plans.
  • Clear and effective communicator with conflict resolution skills.
  • Proficiency in Microsoft Office and warehouse systems.
  • Ability to manage multiple priorities in a fast-paced environment.
  • Solid understanding of OSHA and warehouse safety requirements.

Benefits:
  • Competitive benefits package.
  • Benefits eligibility begins after 90 days of employment.

PPE Requirements:
  • Steel-toe or composite-toe boots required.
  • Safety vest and additional PPE provided by BWT.

Equal Employment Opportunity:
BWT Logistics and its subsidiaries are committed to providing Equal Employment Opportunity to all individuals, regardless of race, color, national origin, gender, sexual orientation, age, religion, veteran status, disability, or perceived disability.