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Workforce Management Jobs in Naperville, IL (NOW HIRING)

Orion Steel Group LLC

Sr. HRIS Analyst - UKG

Chicago, IL · On-site

$125K - $130K/yr

Support, maintain, and enhance our UKG Pro Workforce Management. You'll be a subject matter expert, contributing to configuration, testing, troubleshooting, and optimization initiatives. This role ...

Orion Steel Group LLC

Sr. HRIS Analyst - UKG

Chicago, IL · On-site

$125 - $130/hr

Support, maintain, and enhance our UKG Pro Workforce Management. You'll be a subject matter expert, contributing to configuration, testing, troubleshooting, and optimization initiatives. This role ...

Orion Steel Group LLC

Sr. HRIS Analyst - UKG

Chicago, IL · On-site

$125K - $130K/yr

Support, maintain, and enhance our UKG Pro Workforce Management.You'll be a subject matter expert, contributing to configuration, testing, troubleshooting, and optimization initiatives. This role ...

KPMG

Director, UKG

Chicago, IL

Deliver process improvement and transformation projects that span all aspects of operations within a Workforce Management system specifically with UKG; work as part of a team focused on solving ...

Sonsoft Inc

Appian Technical Manager

Chicago, IL · On-site

Demonstrated knowledge of Workforce management and planning applications * Ability to interact with different HR /Business departments making strategic business recommendations backed up by analytics ...

Orion Steel Group

Sr. HRIS Analyst - UKG

Chicago, IL · On-site

$85 - $110/hr

Support, maintain, and enhance our UKG Pro Workforce Management. You'll be a subject matter expert, contributing to configuration, testing, troubleshooting, and optimization initiatives. This role ...

Sonsoft Inc

Appian Technical Manager

Chicago, IL

Demonstrated knowledge of Workforce management and planning applications * Ability to interact with different HR /Business departments making strategic business recommendations backed up by analytics ...

Lewis University

Workforce Project Manager

Romeoville, IL · On-site

$58K/yr

... management, including student recruitment andretention, placement assessment, and logistics. This ... Knowledge of and experience in workforce education.Ability to cultivate and maintain strong working ...

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All JobsWorkforce Management JobsWorkforce Management Jobs in Naperville, IL

Workforce Management information

See Naperville, IL salary details

$25K

$76.3K

$161.8K

How much do workforce management jobs pay per year?

As of Aug 22, 2026, the average yearly pay for workforce management in Naperville, IL is $76,303.00, according to ZipRecruiter salary data. Most workers in this role earn between $47,400.00 and $91,900.00 per year, depending on experience, location, and employer.

What is workforce management?

Workforce management (WFM) refers to the processes and tools used by organizations to optimize the productivity and efficiency of their employees. It typically involves forecasting labor needs, scheduling staff, tracking attendance, and managing performance to ensure the right people are in the right place at the right time. Workforce management helps businesses reduce costs, improve customer service, and comply with labor regulations. It can be applied in various industries, including retail, healthcare, and call centers, using specialized software and analytics.

What are the key skills and qualifications needed to thrive as a workforce management professional?

To thrive as a Workforce Management professional, you need strong analytical skills, experience with forecasting and scheduling, and a background in business administration or a related field. Proficiency in workforce management software (such as NICE, Kronos, or Verint), Excel, and familiarity with reporting tools are typically required. Excellent communication, problem-solving abilities, and adaptability help professionals collaborate with teams and respond to dynamic business needs. These skills are crucial for optimizing staffing, improving operational efficiency, and ensuring service level targets are consistently met.

What are some common challenges faced by workforce management professionals, and how can they be addressed?

Workforce Management (WFM) professionals often face challenges such as forecasting demand accurately, managing shift coverage, and balancing employee preferences with business needs. These can be addressed by utilizing advanced scheduling software, maintaining open communication with team members, and continuously analyzing historical data to refine forecasts. Collaborating closely with operations and HR can also help ensure scheduling solutions align with organizational goals and employee satisfaction.

What is the difference between Workforce Management vs Workforce Analyst?

AspectWorkforce ManagementWorkforce Analyst
Primary FocusPlanning, scheduling, and optimizing staffing levelsAnalyzing workforce data to improve efficiency and forecasting
Required SkillsForecasting, scheduling, labor laws, software proficiencyData analysis, reporting, Excel, statistical tools
Work EnvironmentOperations, call centers, retail, healthcareData teams, HR, operations departments
CertificationsWorkforce management software certifications, project managementData analysis certifications, Excel, statistical analysis

Workforce Management involves the strategic planning and scheduling of staff to meet organizational needs, focusing on operational efficiency. Workforce Analysts analyze workforce data to identify trends and improve forecasting accuracy. While both roles require data skills and industry knowledge, Workforce Management is more operational, whereas Workforce Analysts focus on data analysis and reporting to support decision-making.

Is workforce management a good career?

Workforce management is a viable career that involves coordinating staffing, scheduling, and resource allocation using tools like workforce management software. It requires strong organizational and analytical skills and often offers opportunities for advancement in various industries. The role can provide stable employment with a focus on efficiency and operational effectiveness.

What are the most commonly searched types of Workforce Management jobs in Naperville, IL?

The most popular types of Workforce Management jobs in Naperville, IL are:

What are popular job titles related to Workforce Management jobs in Naperville, IL?

For Workforce Management jobs in Naperville, IL, the most frequently searched job titles are:

What job categories do people searching Workforce Management jobs in Naperville, IL look for?

The top searched job categories for Workforce Management jobs in Naperville, IL are:

What cities near Naperville, IL are hiring for Workforce Management jobs?

Cities near Naperville, IL with the most Workforce Management job openings:

Workforce Management jobs near you
Infographic showing various Workforce Management job openings in Naperville, IL as of August 2026, with employment types broken down into 1% As Needed, 82% Full Time, 15% Part Time, and 2% Contract. Highlights an 86% Physical, 3% Hybrid, and 11% Remote job distribution, with an average salary of $76,303 per year, or $36.7 per hour.

SEASONAL Bilingual Staffing Operations Coordinator (Start Time: 1 PM)

EmployBridge

Bolingbrook, IL • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 19 days ago

Job description

SEASONAL
BILINGUAL ONSITE OPERATIONS COORDINATOR
BOLINGBROOK, IL
M-F: 1PM - 9pm (August)
As of September, M-F: 3PM - 12 AM
We are seeking a motivated and adaptable Onsite Operations Coordinator (SPC) to join our Select team! If you thrive in a fast-paced environment, enjoy helping people, and excel at balancing customer service, administrative responsibilities, and technology-driven processes, we want to hear from you! Select is an Employbridge company. Employbridge is a place where your career and passion come together. Your Opportunity as a Staff Performance Coordinator:
  • Serve as the first point of contact for associates, client contacts, and vendors regarding attendance, onboarding, payroll, and workforce-related concerns.
  • Support a growing onsite client operation, serving as a trusted workforce partner while maintaining a professional presence within the customer's facility.
  • Coordinate the resolution of employee issues with client partners and Employbridge teams, ensuring concerns are addressed accurately and in a timely manner.
  • Deliver customized new hire orientations and create a positive first-day experience for associates.
  • Collect, review, and maintain all required onboarding documentation, including I-9s, background checks, and employment paperwork.
  • Utilize multiple workforce management systems, timekeeping platforms, spreadsheets, and reporting tools to support daily operations and workforce planning.
  • Generate, download, analyze, and maintain reports from various systems to identify workforce trends, staffing challenges, attendance issues, and operational needs.
  • Manage a high volume of administrative tasks and documentation while maintaining exceptional accuracy and attention to detail.
  • Send text communications and make outbound calls to confirm first-day attendance, provide updates, and communicate important workforce information.
  • Process payroll and track attendance, wage and hour compliance, and associate work records.
  • Coach associates on attendance expectations, performance standards, workplace policies, and assignment status.
  • Participate in client meetings related to operations, staffing, safety, and workforce initiatives.
  • Investigate, document, and support the resolution of safety incidents while promoting a strong safety culture.
  • Walk candidates through facility tours and remain actively engaged with associates throughout the workday.
  • Participate in daily operational meetings to understand staffing priorities, production goals, and workforce needs.
  • Provide support across additional client programs and VMS accounts as business needs require.
  • Assist with coverage of select Staff Performance Manager responsibilities during planned absences or PTO coverage.
  • Adapt quickly to shifting priorities, changing processes, and the evolving needs of a rapidly growing client operation.
  • Maintain a visible presence on the warehouse floor, providing customer service and workforce support directly where associates work.

Your Attributes:
  • Experience in logistics, distribution, warehouse, manufacturing, staffing, or other fast-paced operational environments preferred.
  • Strong administrative and organizational skills with the ability to manage multiple priorities and deadlines.
  • Excellent customer service skills and the ability to build relationships with associates, clients, and internal partners.
  • Highly detail-oriented with a commitment to documentation accuracy and data integrity.
  • Comfortable working with multiple systems, technologies, and spreadsheets simultaneously.
  • Strong computer skills with the ability to quickly learn new software platforms and workforce management tools.
  • Experience managing reports, workforce data, attendance tracking, payroll support, or operational metrics preferred.
  • Ability to multi-task, reprioritize, and remain effective in a constantly changing environment.
  • Professional demeanor and ability to represent Employbridge within a customer-facing onsite environment.
  • Comfortable working in a warehouse setting, including areas that may be warm, active, and exposed to operational noise.
  • Self-motivated with the ability to work independently while also collaborating with clients and team members.
  • Practical experience and proficiency with Microsoft Office products, particularly Excel.
  • HR, staffing, workforce management, employee relations, or onboarding experience is highly preferred.

EmployBridge offers a competitive base salary plus monthly bonus potential! Additional benefits package for full time colleagues that includes:
  • Employbridge offers a competitive benefits package which includes Medical/Dental/Vision, prescription drug benefits, 401(k), paid time off and holidays, a wellness program, and incentive programs. We also offer a variety of career paths and encourage promotion from within.

The EmployBridge Story
EmployBridge is the largest light industrial staffing supplier in the United States and a preeminent resource for professional staffing. We offer local expertise and service through our 400+ branches. At EmployBridge, we operate an entire family of specialty staffing companies that include: ResourceMFG, Select Staffing, ProLogistix, Hire Dynamics, ProDrivers, RemX Specialty Staffing, Westaff, and Remedy Intelligent Staffing. To find out more, visit us at www.employbridge.com.
EmployBridge is an Equal Opportunity Employer committed to diversity and inclusion. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, disability, military or veteran status, genetic information, or any other characteristic protected by federal, state or local laws.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.
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About employbridge

Sourced by ZipRecruiter

The EmployBridge Story EmployBridge is the largest light industrial staffing supplier in the United States and a preeminent resource for professional staffing. We offer local expertise and service through our 400+ branches. EmployBridge offers a competitive benefits package which includes Medical/Dental/Vision, prescription drug benefits, 401(k), paid time off and holidays, a wellness program, and more. We also offer a variety of career paths and encourage promotion from within. At EmployBridge, we operate an entire family of specialty staffing companies that include: Decca, Hire Dynamics, ResourceMFG, Select Staffing, ProLogistix, ProDrivers, RemX Specialty Staffing, Westaff, and Remedy Intelligent Staffing. To find out more, visit us at www.employbridge.com.

Industry

Recruiting and staffing services

Company size

501 - 1,000 Employees

Headquarters location

Duluth, GA, US

Year founded

1985

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