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Workforce Management Jobs in Naperville, IL (NOW HIRING)

Komatsu

IT Manager, WFM/HCM

Chicago, IL · On-site

This role will also partner closely with HR Operations, HRIS, local workforce management teams, IT, and business leadership to ensure systems effectively support timekeeping, scheduling, attendance ...

Introl

Workforce Coordinator

Chicago, IL · On-site

$65K - $70K/yr

Who we are At Introl, we specialize in large-scale GPU cluster deployments, managing up to 100,000 ... Workforce Support Assist technicians with onboarding, assignments, and project-related questions.

Curaleaf

Manager, Retail Labor

Chicago, IL · On-site

Workforce Management & Scheduling * Serve as the primary owner of workforce management tools, including Dayforce and future scheduling platforms. * Configure forecasting parameters, scheduling ...

Curaleaf

Manager, Retail Labor

Chicago, IL

Workforce Management & Scheduling * Serve as the primary owner of workforce management tools, including Dayforce and future scheduling platforms. * Configure forecasting parameters, scheduling ...

New

Curaleaf

Manager, Retail Labor

Chicago, IL · On-site

Workforce Management & Scheduling * Serve as the primary owner of workforce management tools, including Dayforce and future scheduling platforms. * Configure forecasting parameters, scheduling ...

New

Employbridge

Be Seen First

On-Site Manager

Bloomingdale, IL · On-site

$57K - $65K/yr

Minimum 2 years of supervisory, team lead, staffing, or workforce management experience in a manufacturing, production, warehouse, or industrial environment. * Strong leadership and employee ...

Halo Security Group

Be Seen First

Technology Integration & Marketing Manager

Chicago, IL · On-site

$50K - $60K/yr

... , CRM, workforce management systems). · Manage and support rollout of mobile applications, surveillance systems, and reporting dashboards. · Maintain vendor relationships for all tech-related ...

Sonsoft Inc

Appian Technical Manager

Chicago, IL · On-site

Demonstrated knowledge of Workforce management and planning applications * Ability to interact with different HR /Business departments making strategic business recommendations backed up by analytics ...

Surge Staffing

Workforce Talent Advisor

Elgin, IL

$22 - $23/hr

Surge Staffing is seeking a Workforce Talent Advisor with high energy, work ethic, good attitude ... Implement and manage detailed marketing programs for sales calls, direct mail, in-office ...

Surge Staffing

Workforce Talent Advisor

Elgin, IL · On-site

$22 - $23/hr

Surge Staffing is seeking a Workforce Talent Advisor with high energy, work ethic, good attitude ... Implement and manage detailed marketing programs for sales calls, direct mail, in-office ...

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Showing results 21-40

All JobsWorkforce Management JobsWorkforce Management Jobs in Naperville, IL

Workforce Management information

See Naperville, IL salary details

$25K

$76.3K

$161.8K

How much do workforce management jobs pay per year?

As of Aug 22, 2026, the average yearly pay for workforce management in Naperville, IL is $76,303.00, according to ZipRecruiter salary data. Most workers in this role earn between $47,400.00 and $91,900.00 per year, depending on experience, location, and employer.

What is workforce management?

Workforce management (WFM) refers to the processes and tools used by organizations to optimize the productivity and efficiency of their employees. It typically involves forecasting labor needs, scheduling staff, tracking attendance, and managing performance to ensure the right people are in the right place at the right time. Workforce management helps businesses reduce costs, improve customer service, and comply with labor regulations. It can be applied in various industries, including retail, healthcare, and call centers, using specialized software and analytics.

What are the key skills and qualifications needed to thrive as a workforce management professional?

To thrive as a Workforce Management professional, you need strong analytical skills, experience with forecasting and scheduling, and a background in business administration or a related field. Proficiency in workforce management software (such as NICE, Kronos, or Verint), Excel, and familiarity with reporting tools are typically required. Excellent communication, problem-solving abilities, and adaptability help professionals collaborate with teams and respond to dynamic business needs. These skills are crucial for optimizing staffing, improving operational efficiency, and ensuring service level targets are consistently met.

What are some common challenges faced by workforce management professionals, and how can they be addressed?

Workforce Management (WFM) professionals often face challenges such as forecasting demand accurately, managing shift coverage, and balancing employee preferences with business needs. These can be addressed by utilizing advanced scheduling software, maintaining open communication with team members, and continuously analyzing historical data to refine forecasts. Collaborating closely with operations and HR can also help ensure scheduling solutions align with organizational goals and employee satisfaction.

What is the difference between Workforce Management vs Workforce Analyst?

AspectWorkforce ManagementWorkforce Analyst
Primary FocusPlanning, scheduling, and optimizing staffing levelsAnalyzing workforce data to improve efficiency and forecasting
Required SkillsForecasting, scheduling, labor laws, software proficiencyData analysis, reporting, Excel, statistical tools
Work EnvironmentOperations, call centers, retail, healthcareData teams, HR, operations departments
CertificationsWorkforce management software certifications, project managementData analysis certifications, Excel, statistical analysis

Workforce Management involves the strategic planning and scheduling of staff to meet organizational needs, focusing on operational efficiency. Workforce Analysts analyze workforce data to identify trends and improve forecasting accuracy. While both roles require data skills and industry knowledge, Workforce Management is more operational, whereas Workforce Analysts focus on data analysis and reporting to support decision-making.

Is workforce management a good career?

Workforce management is a viable career that involves coordinating staffing, scheduling, and resource allocation using tools like workforce management software. It requires strong organizational and analytical skills and often offers opportunities for advancement in various industries. The role can provide stable employment with a focus on efficiency and operational effectiveness.

What are the most commonly searched types of Workforce Management jobs in Naperville, IL?

The most popular types of Workforce Management jobs in Naperville, IL are:

What are popular job titles related to Workforce Management jobs in Naperville, IL?

For Workforce Management jobs in Naperville, IL, the most frequently searched job titles are:

What job categories do people searching Workforce Management jobs in Naperville, IL look for?

The top searched job categories for Workforce Management jobs in Naperville, IL are:

What cities near Naperville, IL are hiring for Workforce Management jobs?

Cities near Naperville, IL with the most Workforce Management job openings:

Workforce Management jobs near you
Infographic showing various Workforce Management job openings in Naperville, IL as of August 2026, with employment types broken down into 1% As Needed, 82% Full Time, 15% Part Time, and 2% Contract. Highlights an 86% Physical, 3% Hybrid, and 11% Remote job distribution, with an average salary of $76,303 per year, or $36.7 per hour.

IT Manager, WFM/HCM

Komatsu

Chicago, IL • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 6 days ago

Job description

IT Manager, WFM/HCM
Posting Start Date: 8/14/26
Job Location (Short): Chicago, Illinois, USA, 60631 | Milwaukee, Wisconsin, USA, 53204-2941
Requisition ID: 36222
Onsite or Remote: Onsite Position
Join Komatsu and Be Part of Something Big!
Job Overview
The IT Manager, WFM/HCM is responsible for leading a team of functional and technical analysts supporting UKG Workforce Management (WFM) and Human Capital Management (HCM) applications across Komatsu North America organizations. This role provides leadership for the configuration, support, enhancement, integration, and ongoing optimization of critical HR technology solutions.
This role will also partner closely with HR Operations, HRIS, local workforce management teams, IT, and business leadership to ensure systems effectively support timekeeping, scheduling, attendance, accruals, pay policies, labor postings, HCM functionality, Integration to ERP systems and related business processes. This position will also oversee projects, resource and capacity planning, testing, deployments, documentation, and system enhancements while ensuring solutions meet business, audit, and global support requirements.
This individual will serve as a key technology partner to HR leadership and will be responsible for developing a high-performing team, managing vendor relationships, and driving reliable and effective delivery of WFM and HCM solutions.
Key Job Responsibilities
  • Lead, develop, coach, and mentor a team of functional and technical analysts responsible for supporting UKG WFM and HCM applications.
  • Oversee the day-to-day configuration, troubleshooting, reporting, interfaces, testing, patches, minor releases, and ongoing support of UKG WFM and related HR applications.
  • Partner with HR Operations, HRIS, local WFM teams, and other business stakeholders to understand requirements and provide timely, knowledgeable, and effective technology solutions.
  • Ensure time and labor and HR operational requirements are supported across timekeeping, scheduling, attendance, accruals, pay policies, SuccessFactors integrations, and HCM functionality.
  • Manage project plans, resource and capacity planning, testing, deployment, and documentation for WFM and HCM initiatives.
  • Lead the development and implementation of business requirements, including oversight of requirements documentation, solution development, testing, and deployment.
  • Manage complex technology projects, including application development, system implementations, enhancements, upgrades, and package rollouts.
  • Support initiatives such as onboarding new affiliates to UKG WFM, implementing new WFM modules, enhancing existing WFM functionality, upgrading UKG WFM, and implementing or enhancing other HR applications.
  • Partner directly with business leaders to define, scope, and implement technology solutions aligned with business priorities and initiatives.
  • Build strong partnerships with HR leadership and maintain alignment between HR technology capabilities and organizational needs.
  • Work closely with AMS partners, UKG, and other technology providers to ensure successful project and support delivery.
  • Manage relationships with external vendors, contractors, and consultants to supplement internal capabilities and support system initiatives.
  • Collaborate across IT, including developers, analysts, and other technology teams, on integrations, system modifications, new development, issue resolution, and deployments.
  • Manage budgetary spend across projects and applicable accounts as needed.
  • Communicate effectively with stakeholders at all levels of the organization, including senior and executive leadership, regarding technology solutions, requirements, projects, and system capabilities.
  • Support user training, change management, and issue resolution to drive successful adoption and use of WFM and HCM solutions.

Qualifications/Requirements
  • Bachelor's degree in Information Technology, Information Science, or a related field.
  • 8-10 years of experience and knowledge of UKG Workforce Management (WFM) business processes, including timekeeping, scheduling, attendance, and accruals.
  • 3+ years of experience working with SuccessFactors modules.
  • 5+ years of experience working with SAP HCM modules.
  • Strong people management experience with demonstrated ability to develop, coach, and mentor functional and technical team members.
  • Previous experience planning and executing large, complex technology projects.
  • Experience working with business stakeholders to gather requirements, define solutions, and translate business needs into technical capabilities.
  • Demonstrated ability to manage vendor, consultant, and technology partner relationships.
  • Strong written and verbal communication skills, with the ability to explain technical processes and concepts to non-technical audiences.
  • Ability to communicate and build effective relationships with individuals at all levels of an organization, including executive leadership.
  • Strong presentation and change management skills.
  • Ability to work effectively both independently and in a collaborative team environment.
  • Demonstrated ability to establish, build, and maintain strong cross-functional relationships.

Additional Information
Hiring Range
At Komatsu, your base pay is one part of your total compensation package. This role pays $140,000-$170,000. The actual offer will consider a wide range of factors, including experience and location.
Company Benefits
Komatsu provides an extensive and robust employee benefits package that is designed to enhance the well-being of our employees and family members. We embrace a positive and empowering employee experience with a culture that prides itself on a diverse and inclusive environment.
  • Health benefits: Medical, dental, vision, HSA, wellness programs, etc.
  • 401k and/or employee savings programs
  • Employee time off (vacation and designated holidays)
  • Employee and family assistance programs
  • Disability benefits
  • Life insurance
  • Employee learning and development programs

Diversity & Inclusion Commitment
At Komatsu, we come from diverse backgrounds, with unique perspectives, experiences and contributions. We believe that our people are part of our shared purpose. Connected by our core values of ambition, perseverance, collaboration and authenticity, we are committed to continually advancing in our support of diversity and inclusion. United, we are on a journey towards a sustainable future that creates value together.
Company Information
Komatsu develops and supplies technologies, equipment and services for the construction, mining, forklift, industrial and forestry markets. Headquartered in Tokyo, Japan, Komatsu employs more than 64,000 people worldwide, operating in more than 140 countries. For more than a century, the company has been creating value for its customers through manufacturing and technology innovation, partnering with others to empower a sustainable future where people, business and the planet thrive together. Since the company's founding in 1921, Komatsu has been committed to supporting individuals and communities through job training, skills development and giving back. As a Komatsu employee, you will be encouraged to grow alongside our global company, contributing to a more sustainable future for all. If you are looking for a company that values your talent and potential, join Komatsu to be a part of something big and help advance modern society. Learn more at www.komatsu.com.
EEO Statement
Komatsu is an Equal Opportunity Workplace and an Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

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