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Workforce Management Jobs in Decatur, GA (NOW HIRING)

Aprio

Senior Director, Resource Management

Alpharetta, GA · On-site +1

$225K - $300K/yr

Lead workforce planning and scheduling for a rolling 12-month period, with primary focus on Tax and ... Lead and support workforce management staff, emphasizing execution, consistency, and responsiveness ...

Aprio

Senior Director, Resource Management

Atlanta, GA · On-site +1

$225K - $300K/yr

Lead workforce planning and scheduling for a rolling 12-month period, with primary focus on Tax and ... Lead and support workforce management staff, emphasizing execution, consistency, and responsiveness ...

Aprio

Senior Director, Resource Management

Alpharetta, GA · On-site +1

$225K - $300K/yr

Lead workforce planning and scheduling for a rolling 12-month period, with primary focus on Tax and ... Lead and support workforce management staff, emphasizing execution, consistency, and responsiveness ...

Hyundai Capital

Contact Management Associate

Atlanta, GA · On-site

$48K - $72K/yr

Workforce Management & Operations * Track real-time inbound and outbound contact center performance. * Manage intraday call volume forecasts and allocation changes between HCA and vendor partners.

Deloitte

UKG PRO HCM Senior Consultant

Atlanta, GA · On-site

Collaborating with project teams and client stakeholders to deliver workforce management solutions aligned to business needs * Serving clients across industries such as healthcare, consumer, and ...

Roberthalf

Workday HCM Payroll Manager

Atlanta, GA · On-site

You are motivated to learn and interested in all thingspayroll and workforce management, including payroll processing and compliance, compensation and time tracking, integrations with HR and Finance ...

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Showing results 1-20

All JobsWorkforce Management JobsWorkforce Management Jobs in Decatur, GA

Workforce Management information

See Decatur, GA salary details

$24.4K

$74.6K

$158.2K

How much do workforce management jobs pay per year?

As of Jul 14, 2026, the average yearly pay for workforce management in Decatur, GA is $74,608.00, according to ZipRecruiter salary data. Most workers in this role earn between $46,400.00 and $89,800.00 per year, depending on experience, location, and employer.

What jobs pay 4000 a week without a degree?

In workforce management, high-paying roles such as project managers, operations managers, or senior coordinators can sometimes earn around $4,000 weekly, especially with experience and certifications like PMP or Six Sigma. These positions often require strong organizational skills, leadership, and proficiency with management tools but may not always require a college degree.

What is the difference between Workforce Management vs Workforce Analyst?

AspectWorkforce ManagementWorkforce Analyst
Primary FocusPlanning, scheduling, and optimizing staffing levelsAnalyzing workforce data to improve efficiency and forecasting
Required SkillsForecasting, scheduling, labor laws, software proficiencyData analysis, reporting, Excel, statistical tools
Work EnvironmentOperations, call centers, retail, healthcareData teams, HR, operations departments
CertificationsWorkforce management software certifications, project managementData analysis certifications, Excel, statistical analysis

Workforce Management involves the strategic planning and scheduling of staff to meet organizational needs, focusing on operational efficiency. Workforce Analysts analyze workforce data to identify trends and improve forecasting accuracy. While both roles require data skills and industry knowledge, Workforce Management is more operational, whereas Workforce Analysts focus on data analysis and reporting to support decision-making.

What are the key skills and qualifications needed to thrive as a Workforce Management professional, and why are they important?

To thrive as a Workforce Management professional, you need strong analytical skills, experience with forecasting and scheduling, and a background in business administration or a related field. Proficiency in workforce management software (such as NICE, Kronos, or Verint), Excel, and familiarity with reporting tools are typically required. Excellent communication, problem-solving abilities, and adaptability help professionals collaborate with teams and respond to dynamic business needs. These skills are crucial for optimizing staffing, improving operational efficiency, and ensuring service level targets are consistently met.

What is the WFM salary?

The salary for a Workforce Management (WFM) professional varies based on experience, location, and industry, but typically ranges from $50,000 to $80,000 annually in the United States. Entry-level roles may start around $40,000, while experienced managers can earn over $100,000, especially with certifications in tools like NICE or Verint. WFM roles often require skills in data analysis, forecasting, and scheduling software.

What is workforce management?

Workforce management (WFM) refers to the processes and tools used by organizations to optimize the productivity and efficiency of their employees. It typically involves forecasting labor needs, scheduling staff, tracking attendance, and managing performance to ensure the right people are in the right place at the right time. Workforce management helps businesses reduce costs, improve customer service, and comply with labor regulations. It can be applied in various industries, including retail, healthcare, and call centers, using specialized software and analytics.

Is WFM a good career?

Workforce Management (WFM) is a growing field that involves optimizing staffing, scheduling, and resource allocation using tools like forecasting software. It requires strong analytical skills and knowledge of business operations, making it a stable career option with opportunities for advancement in various industries. WFM professionals are valued for improving efficiency and reducing costs within organizations.

How can I make 2000 a week working from home?

Workforce management roles often involve overseeing staffing, scheduling, and resource allocation, which can pay between $20 and $50 per hour depending on experience and industry. To earn $2,000 weekly, one would need to work approximately 40-100 hours at these rates, or seek higher-paying positions, certifications, or freelance consulting opportunities in the field.

What does workforce management do?

Workforce management involves planning, scheduling, and analyzing employee work to ensure optimal productivity and service levels. It often uses specialized software and requires skills in data analysis, forecasting, and resource allocation to meet organizational goals.

What are some common challenges faced by Workforce Management professionals, and how can they be addressed?

Workforce Management (WFM) professionals often face challenges such as forecasting demand accurately, managing shift coverage, and balancing employee preferences with business needs. These can be addressed by utilizing advanced scheduling software, maintaining open communication with team members, and continuously analyzing historical data to refine forecasts. Collaborating closely with operations and HR can also help ensure scheduling solutions align with organizational goals and employee satisfaction.
What are the most commonly searched types of Workforce Management jobs in Decatur, GA? The most popular types of Workforce Management jobs in Decatur, GA are:
What job categories do people searching Workforce Management jobs in Decatur, GA look for? The top searched job categories for Workforce Management jobs in Decatur, GA are:
What cities near Decatur, GA are hiring for Workforce Management jobs? Cities near Decatur, GA with the most Workforce Management job openings:
Workforce Management jobs near you
Infographic showing various Workforce Management job openings in Decatur, GA as of July 2026, with employment types broken down into 1% As Needed, 78% Full Time, 16% Part Time, 2% Temporary, and 3% Contract. Highlights an 87% Physical, 2% Hybrid, and 11% Remote job distribution, with an average salary of $74,608 per year, or $35.9 per hour.
Senior Director, Resource Management

Senior Director, Resource Management

Aprio

Alpharetta, GA • On-site, Remote

$225K - $300K/yr

Full-time

Medical, Dental, Vision, Retirement

Posted 16 days ago

Job description

Work with a Top 20 CPA and advisory firm that Accounts for Anything. Aprio has 40 U.S. office locations, as well as international office locations and more than 3,200 team members that speak 60+ languages across the globe. By bringing together proven expertise, deep understanding, and strategic foresight for fast-growing industries, Aprio ensures clients are prepared for wherever life or business may take them. Discover a top-rated culture, vast growth opportunities and your next big career move with Aprio.
Join Aprio's Corporate Operations team and you will help clients maximize their opportunities. Aprio is a progressive, fast-growing firm looking for a Senior Director, Resource Management to join their dynamic team.
Join Aprio and help ensure the firm is staffed effectively through peak and off-peak cycles. Aprio is a progressive, fast-growing firm seeking a Director Workforce Planning & Scheduling to lead workforce planning and scheduling across Tax and Assurance, with a strong emphasis on seasonality, deadline-driven demand, and execution over the next 12 months.
The ideal candidate is a hands-on operational leader with deep experience managing busy seasons, utilization pressure, and short-to-mid-term capacity planning in a professional services environment.
Position Responsibilities:
  • Lead workforce planning and scheduling for a rolling 12-month period, with primary focus on Tax and Assurance busy seasons, filing deadlines, and peak workload cycles.
  • Own monthly and quarterly capacity planning, aligning staffing supply to forecasted demand, seasonality, and known client deadlines.
  • Analyze trends in utilization, availability, backlog, pipeline, and seasonal demand to drive timely staffing and redeployment decisions.
  • Partner closely with partners, operations leaders, and practice group directors to balance workloads during peak periods and mitigate burnout, under-utilization, and delivery risk.
  • Proactively identify seasonal staffing gaps and constraints and recommend practical solutions.
  • Monitor and adjust staffing plans throughout the year as client demand, deadlines, and workforce availability shift.
  • Oversee the execution and ongoing improvement of workforce management and scheduling tools.
  • Track key workforce metrics to support near-term decision-making.
  • Ensure workforce planning and scheduling activities comply with labor laws, firm policies, and professional standards.
  • Lead and support workforce management staff, emphasizing execution, consistency, and responsiveness during high-pressure periods.
  • Maintain strong relationships with internal stakeholders to ensure alignment during peak and off-peak seasons.

Qualifications:
  • Bachelor's degree in Business Administration, Human Resources, or related field; Master's degree preferred.
  • CPA certification or experience within a CPA-led professional services firm strongly preferred.
  • Minimum of 7 years of experience in workforce planning, resource management, or scheduling, with at least 3 years in a leadership role.
  • Demonstrated success managing seasonal workforce cycles, including Tax and Assurance busy seasons.
  • Strong analytical skills with the ability to convert workforce data into clear, actionable staffing decisions.
  • Proven ability to influence partners and leaders in a deadline-driven environment.
  • Hands-on experience with workforce management, scheduling, or capacity planning systems.
  • Strong organizational skills and ability to manage competing priorities during peak demand periods.
  • Proficiency in Microsoft Office Suite and workforce management tools.

$225,000 - $300,000 a year
The salary range for this opportunity is stated above. As such, an actual salary may fall closer to one or the other end of the range, and in certain circumstances, may wind up being outside of the listed salary range.
The application window is anticipated to close on July 31st and may be extended as needed.
Why work for Aprio:
Whether you are just starting out, looking to advance into management or searching for your next leadership role, Aprio offers an opportunity to grow with a future-focused, innovative firm.
Perks/Benefits we offer for full-time team members:
- Medical, Dental, and Vision Insurance on the first day of employment
- Flexible Spending Account and Dependent Care Account
- 401k with Profit Sharing
- 9+ holidays and discretionary time off structure
- Parental Leave - coverage for both primary and secondary caregivers
- Tuition Assistance Program and CPA support program with cash incentive upon completion
- Discretionary incentive compensation based on firm, group and individual performance
- Incentive compensation related to origination of new client sales
- Top rated wellness program
- Flexible working environment including remote and hybrid options
What's in it for you:
- Working with an industry leader: Be part of a high-growth firm that is passionate for what's next.
- An awesome culture: Thirty-one fundamental behaviors guide our culture every day ensuring we always deliver an exceptional team-member and client experience. We call it the Aprio Way. This shared mindset creates lasting relationships between team members and with clients.
- A great team: Work with a high-energy, passionate, caring and ambitious team of professionals in a collaborative culture.
- Entrepreneurship: Have the freedom to innovate and bring your ideas to help us grow to become the CPA firm of choice nationally.
- Growth opportunities: Grow professionally in an environment that fosters continuous learning and advancement.
- Competitive compensation: You will be rewarded with competitive compensation, industry-leading benefits and a flexible work environment to enjoy work/life balance.
EQUAL OPPORTUNITY EMPLOYER
Aprio is an Equal Opportunity Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race; color; religion; national origin; sex; pregnancy; sexual orientation; gender identity and/or expression; age; disability; genetic information, citizenship status; military service obligations or any other category protected by applicable federal, state, or local law.
Aprio, LLP and Aprio Advisory Group, LLC, operate in an alternative business structure, with Aprio Advisory Group, LLC providing non-attest tax and consulting services, and Aprio, LLP providing CPA firm services.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

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