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Workforce Management Jobs in Decatur, GA (NOW HIRING)

The ideal candidate will have a high-level understanding of contingent workforce management across various labor categories, including Administrative, Healthcare, Financial, Professional, Light ...

Collaborating with project teams and client stakeholders to deliver workforce management solutions aligned to business needs * Serving clients across industries such as healthcare, consumer, and ...

You are motivated to learn and interested in all thingspayroll and workforce management, including payroll processing and compliance, compensation and time tracking, integrations with HR and Finance ...

You are motivated to learn and interested in all thingspayroll and workforce management, including payroll processing and compliance, compensation and time tracking, integrations with HR and Finance ...

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Workforce Management information

See Decatur, GA salary details

$24.4K

$74.6K

$158.2K

How much do workforce management jobs pay per year?

As of Jun 15, 2026, the average yearly pay for workforce management in Decatur, GA is $74,608.00, according to ZipRecruiter salary data. Most workers in this role earn between $46,400.00 and $89,800.00 per year, depending on experience, location, and employer.

What is the difference between Workforce Management vs Workforce Analyst?

AspectWorkforce ManagementWorkforce Analyst
Primary FocusPlanning, scheduling, and optimizing staffing levelsAnalyzing workforce data to improve efficiency and forecasting
Required SkillsForecasting, scheduling, labor laws, software proficiencyData analysis, reporting, Excel, statistical tools
Work EnvironmentOperations, call centers, retail, healthcareData teams, HR, operations departments
CertificationsWorkforce management software certifications, project managementData analysis certifications, Excel, statistical analysis

Workforce Management involves the strategic planning and scheduling of staff to meet organizational needs, focusing on operational efficiency. Workforce Analysts analyze workforce data to identify trends and improve forecasting accuracy. While both roles require data skills and industry knowledge, Workforce Management is more operational, whereas Workforce Analysts focus on data analysis and reporting to support decision-making.

What are the key skills and qualifications needed to thrive as a Workforce Management professional, and why are they important?

To thrive as a Workforce Management professional, you need strong analytical skills, experience with forecasting and scheduling, and a background in business administration or a related field. Proficiency in workforce management software (such as NICE, Kronos, or Verint), Excel, and familiarity with reporting tools are typically required. Excellent communication, problem-solving abilities, and adaptability help professionals collaborate with teams and respond to dynamic business needs. These skills are crucial for optimizing staffing, improving operational efficiency, and ensuring service level targets are consistently met.

What is workforce management?

Workforce management (WFM) refers to the processes and tools used by organizations to optimize the productivity and efficiency of their employees. It typically involves forecasting labor needs, scheduling staff, tracking attendance, and managing performance to ensure the right people are in the right place at the right time. Workforce management helps businesses reduce costs, improve customer service, and comply with labor regulations. It can be applied in various industries, including retail, healthcare, and call centers, using specialized software and analytics.

What are some common challenges faced by Workforce Management professionals, and how can they be addressed?

Workforce Management (WFM) professionals often face challenges such as forecasting demand accurately, managing shift coverage, and balancing employee preferences with business needs. These can be addressed by utilizing advanced scheduling software, maintaining open communication with team members, and continuously analyzing historical data to refine forecasts. Collaborating closely with operations and HR can also help ensure scheduling solutions align with organizational goals and employee satisfaction.
What are the most commonly searched types of Workforce Management jobs in Decatur, GA? The most popular types of Workforce Management jobs in Decatur, GA are:
What job categories do people searching Workforce Management jobs in Decatur, GA look for? The top searched job categories for Workforce Management jobs in Decatur, GA are:
What cities near Decatur, GA are hiring for Workforce Management jobs? Cities near Decatur, GA with the most Workforce Management job openings:
Infographic showing various Workforce Management job openings in Decatur, GA as of June 2026, with employment types broken down into 83% Full Time, 15% Part Time, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $74,608 per year, or $35.9 per hour.

Business Systems Analyst

Corporate Positions

Atlanta, GA • On-site

Full-time

Posted 9 days ago


Job description

The Business Systems Analyst is responsible for the ownership, governance, optimization, and strategic effectiveness of key business operating systems across Retail and Dining, with a primary focus on Workforce Management (Blue Yonder) and enterprise labor planning.
This role serves as the subject matter expert and strategic owner of workforce management capabilities, ensuring labor planning, scheduling, forecasting, and execution are optimized to drive operational efficiency, cost control, and service excellence. In addition, the role oversees Point of Sale, SAP, and other operational platforms that support field execution and customer experience.
This individual drives system strategy, labor optimization, and cross-functional alignment to ensure workforce and operational systems evolve to meet business demands. Through deep data analysis, workforce insights, and strong partnerships, this role ensures labor models, system configurations, and processes support both financial performance and customer-focused outcomes across B2B and B2C environments.
DUTIES AND RESPONSIBILITIES:
• Own the strategy, governance, and performance of Workforce Management (Blue Yonder), with accountability for labor planning, forecasting, scheduling, and optimization across Retail and Dining
  • Lead the design and continuous improvement of labor models, staffing strategies, and scheduling practices to balance service levels, productivity, and labor cost targets
  • Serve as the primary subject matter expert for Workforce Management systems, while supporting POS, SAP, and other operational platforms
  • Drive system configuration and optimization of labor rules, forecasting algorithms, scheduling parameters, and compliance requirements within Blue Yonder
  • Partner closely with Operations, Finance, and Field Leadership to align labor strategies with sales forecasts, traffic patterns, and financial goals
  • Develop and oversee labor-related KPIs, including productivity, labor cost %, schedule adherence, and forecast accuracy
  • Leverage data and analytics to provide actionable insights on labor performance, staffing efficiencies, and workforce trends
  • Lead workforce-related system enhancements, upgrades, and implementations, ensuring alignment with operational and financial objectives
  • Govern change management, prioritization, and execution of workforce system initiatives and enhancements
  • Ensure system configurations, user access, and labor policies align with company standards, compliance requirements, and operational needs
  • Support cross-functional initiatives that integrate workforce management with POS, SAP, and supply chain systems for end-to-end operational efficiency
  • Maintain accountability for financial impact, timelines, and measurable outcomes related to labor and system initiatives

POSITION QUALIFICATIONS:
• Strong financial and operational acumen with a deep understanding of labor drivers, workforce planning, and cost management
  • Advanced analytical skills with the ability to interpret labor data, identify trends, and translate insights into actionable strategies
  • Expertise in workforce optimization, including forecasting accuracy, scheduling efficiency, and productivity improvement
  • Ability to influence and align cross-functional stakeholders around labor strategies and system capabilities
  • Strong leadership, organizational, and problem-solving skills in complex, fast-paced environments
  • Ability to bring structure and clarity to evolving workforce and system challenges
  • Willingness to travel occasionally and support a 24/7 operational business environment
  • Atlanta, GA Based Position

EDUCATION AND/OR EXPERIENCE:
  • BS/BA degree in related discipline preferred
  • 1-2 years of experience in retail or F&B operations, with a strong focus on labor planning and workforce management systems
  • Deep expertise in Workforce Management platforms (Blue Yonder strongly preferred), including forecasting, scheduling, and labor optimization
  • Working knowledge of SAP, POS systems (TCPOS preferred), Excel, and Power BI
  • Proven experience leading workforce or labor-related system initiatives and driving measurable business outcomes
  • Strong communication skills, both verbal and written
  • Demonstrated ability to partner across corporate and field teams

This position description is intended to describe the primary elements of the position. Paradies Lagardère reserves the right to modify the position description and assign additional duties and responsibilities as necessary. This position description does not constitute an employment contract of any kind.
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Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.