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Workforce Management Jobs in Norcross, GA (NOW HIRING)

KPMG

Manager, Workforce Management - UKG

Atlanta, GA · On-site

Led end-to-end workstreams for UKG Workforce Management implementations across UKG Pro, UKG Ready, and UKG Dimensions, including timekeeping, scheduling, accruals, and workforce optimization * Owned ...

Georgia

Director of Workforce Management

Atlanta, GA

Director of Workforce Management Job Requisition ID: JR0000000228 Number of Openings: 1 Shift: Day (United States of America) Compensation Details: DEPENDS ON QUALIFICATIONS The Georgia Department of ...

Invesco

Senior Engineer-Workforce Management

Atlanta, GA · Hybrid

$100K - $138K/yr

Senior Engineer serves as the technical lead for Workforce Management (WFM) and Payroll integrations, defining solution architecture and guiding configuration and integration strategy. The role ...

Invesco

Senior Engineer-Workforce Management

Atlanta, GA · On-site

$100K - $138K/yr

Senior Engineer serves as the technical lead for Workforce Management (WFM) and Payroll integrations, defining solution architecture and guiding configuration and integration strategy. The role ...

Invesco

Senior Engineer-Workforce Management

Atlanta, GA · On-site

$100K - $138K/yr

The Senior Engineer will serve as the technical lead for Workforce Management and Payroll integrations, ensuring secure and scalable solutions while collaborating with various teams to enhance system ...

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All JobsWorkforce Management JobsWorkforce Management Jobs in Norcross, GA

Workforce Management information

See Norcross, GA salary details

$23.4K

$71.7K

$151.9K

How much do workforce management jobs pay per year?

As of Aug 26, 2026, the average yearly pay for workforce management in Norcross, GA is $71,663.00, according to ZipRecruiter salary data. Most workers in this role earn between $44,500.00 and $86,300.00 per year, depending on experience, location, and employer.

What is workforce management?

Workforce management (WFM) refers to the processes and tools used by organizations to optimize the productivity and efficiency of their employees. It typically involves forecasting labor needs, scheduling staff, tracking attendance, and managing performance to ensure the right people are in the right place at the right time. Workforce management helps businesses reduce costs, improve customer service, and comply with labor regulations. It can be applied in various industries, including retail, healthcare, and call centers, using specialized software and analytics.

What are the key skills and qualifications needed to thrive as a workforce management professional?

To thrive as a Workforce Management professional, you need strong analytical skills, experience with forecasting and scheduling, and a background in business administration or a related field. Proficiency in workforce management software (such as NICE, Kronos, or Verint), Excel, and familiarity with reporting tools are typically required. Excellent communication, problem-solving abilities, and adaptability help professionals collaborate with teams and respond to dynamic business needs. These skills are crucial for optimizing staffing, improving operational efficiency, and ensuring service level targets are consistently met.

What are some common challenges faced by workforce management professionals, and how can they be addressed?

Workforce Management (WFM) professionals often face challenges such as forecasting demand accurately, managing shift coverage, and balancing employee preferences with business needs. These can be addressed by utilizing advanced scheduling software, maintaining open communication with team members, and continuously analyzing historical data to refine forecasts. Collaborating closely with operations and HR can also help ensure scheduling solutions align with organizational goals and employee satisfaction.

What is the difference between Workforce Management vs Workforce Analyst?

AspectWorkforce ManagementWorkforce Analyst
Primary FocusPlanning, scheduling, and optimizing staffing levelsAnalyzing workforce data to improve efficiency and forecasting
Required SkillsForecasting, scheduling, labor laws, software proficiencyData analysis, reporting, Excel, statistical tools
Work EnvironmentOperations, call centers, retail, healthcareData teams, HR, operations departments
CertificationsWorkforce management software certifications, project managementData analysis certifications, Excel, statistical analysis

Workforce Management involves the strategic planning and scheduling of staff to meet organizational needs, focusing on operational efficiency. Workforce Analysts analyze workforce data to identify trends and improve forecasting accuracy. While both roles require data skills and industry knowledge, Workforce Management is more operational, whereas Workforce Analysts focus on data analysis and reporting to support decision-making.

Is workforce management a good career?

Workforce management is a viable career that involves coordinating staffing, scheduling, and resource allocation using tools like workforce management software. It requires strong organizational and analytical skills and often offers opportunities for advancement in various industries. The role can provide stable employment with a focus on efficiency and operational effectiveness.

What are popular job titles related to Workforce Management jobs in Norcross, GA?

For Workforce Management jobs in Norcross, GA, the most frequently searched job titles are:

What job categories do people searching Workforce Management jobs in Norcross, GA look for?

The top searched job categories for Workforce Management jobs in Norcross, GA are:

What cities near Norcross, GA are hiring for Workforce Management jobs?

Cities near Norcross, GA with the most Workforce Management job openings:

Workforce Management jobs near you
Infographic showing various Workforce Management job openings in Norcross, GA as of August 2026, with employment types broken down into 1% As Needed, 82% Full Time, 15% Part Time, and 2% Contract. Highlights an 84% Physical, 3% Hybrid, and 13% Remote job distribution, with an average salary of $71,663 per year, or $34.5 per hour.

Project Manager - Workforce Management (WFM)

Cumming, GA • On-site

Cerebra Consulting Inc
IT Services • 51 - 200 employees
Learn more about Cerebra Consulting Incexternal

Contractor

Re-posted 10 days ago

Job description

Cerebra Consulting Inc is a System Integrator and IT Services Solution provider with a focus on Big Data, Business Analytics, Cloud Solutions, Amazon Web Services, Salesforce, Oracle EBS, Peoplesoft, Hyperion, Oracle Configurator, Oracle CPQ, Oracle PLM and Custom Application Development. Utilizing solid business experience, industry-specific expertise, and proven methodologies, we consistently deliver measurable results for our customers. Cerebra has partnered with leading enterprise software companies and cloud providers such as Oracle, Salesforce, Amazon and able to leverage these partner relationships to deliver high-quality, end-to-end customer solutions that are targeted to the needs of each customer.
 
 
 
 
 

Job Title: Project Manager – Workforce Management (WFM)
Location: Cumming, GA (Onsite/Hybrid)
Job Type: Contract
Experience: 10+ Years

 

Job Description

We are seeking an experienced Project Manager – Workforce Management (WFM) to lead and deliver Workforce Management initiatives for a large enterprise environment. The ideal candidate will have a strong background in project management, workforce management solutions, stakeholder engagement, and cross-functional team leadership. This role requires excellent communication, planning, and execution skills to ensure successful project delivery while meeting business objectives.

 

Key Responsibilities

  • Lead end-to-end Workforce Management (WFM) projects from initiation through implementation and post-production support.
  • Develop project plans, timelines, budgets, resource allocation, and risk mitigation strategies.
  • Coordinate with business stakeholders, IT teams, vendors, and leadership to define project scope and objectives.
  • Manage multiple workstreams while ensuring projects are delivered on time, within scope, and within budget.
  • Facilitate project meetings, status updates, steering committee presentations, and executive reporting.
  • Identify project risks, issues, and dependencies, and implement mitigation plans.
  • Oversee requirements gathering, solution design, testing, deployment, and user adoption activities.
  • Ensure adherence to project governance, quality standards, and organizational PMO methodologies.
  • Collaborate with Workforce Management, HR, Payroll, Operations, and IT teams to optimize business processes.
  • Manage change requests, project documentation, and lessons learned.
  • Support vendor management and coordinate implementation activities for WFM solutions.
  • Monitor project KPIs and provide regular progress reports to senior leadership.

 

Required Qualifications

  • Bachelor's degree in Information Technology, Business Administration, Computer Science, or a related field.
  • 10+ years of project management experience with enterprise-level implementations.
  • Hands-on experience delivering Workforce Management (WFM) projects.
  • Strong understanding of project management methodologies including Agile, Scrum, and Waterfall.
  • Experience with project management tools such as Microsoft Project, Jira, Azure DevOps, or Smartsheet.
  • Excellent stakeholder management, communication, and presentation skills.
  • Strong analytical, organizational, and problem-solving abilities.
  • Experience managing cross-functional teams in hybrid or onsite environments.

 

Preferred Qualifications

  • PMP, PMI-ACP, Scrum Master, or equivalent project management certification.
  • Experience implementing WFM platforms such as UKG Pro WFM (Kronos), WorkForce Software, Oracle WFM, ADP Workforce Manager, or NICE/IEX.
  • Experience with HRIS, Payroll, and Time & Attendance integrations.
  • Knowledge of workforce scheduling, forecasting, labor compliance, and reporting.
  • Experience working in manufacturing, healthcare, retail, or enterprise environments.

 

Primary Skills

Project Management, Workforce Management (WFM), UKG/Kronos, Agile, Scrum, Waterfall, Stakeholder Management, Risk Management, Jira, Microsoft Project, HRIS, Time & Attendance, Resource Planning, Budget Management, Change Management, Executive Reporting.

Thanks,

Anwar Shaik

US IT Recruiter

Cerebra Consulting Inc

Email - anwar.shaik@cerebra-consulting.com

Phone: 18148312413 x 175