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Workforce Management Jobs in Boston, MA (NOW HIRING)

UKG, Inc.

Lead Product Manager

Lowell, MA · On-site

$129K - $186K/yr

Experience in Workforce Management or closely related HR/workforce technology domains is highly preferred. Experience with AI technology in that you have researched flavors/options, found the right ...

LanceSoft Inc

Design Engineer I

Marlborough, MA

In business since 2000, LanceSoft is a reputed and credible Contingent Workforce Management Services firm that has established itself as a pioneer in providing highly scalable workforce solutions and ...

Fairygodboss

Lead Product Manager

Lowell, MA · On-site

$129.50 - $186.10/hr

About the Role In this role, you will drive strategy, execution, and hands‑on innovation within our Workforce Management Scheduling portfolio, with a particular focus on advancing Healthcare ...

ASSA ABLOY

Regional Sales Manager

Mansfield, MA

$70K - $80K/yr

Underpinned by a unique biometric algorithm, Biosite provides market-leading software solutions for workforce management, task management, material management and fire safety & security. At the heart ...

Deloitte

Workday Adaptive Planning Manager

Boston, MA · On-site

Client Management: Manage day to day interactions with executive clients and sponsors * Delivery: Gain trusted advisor status with customers and client prospects by understanding their business and ...

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All JobsWorkforce Management JobsWorkforce Management Jobs in Boston, MA

Workforce Management information

See Boston, MA salary details

$27.2K

$83K

$176K

How much do workforce management jobs pay per year?

As of Aug 22, 2026, the average yearly pay for workforce management in Boston, MA is $83,020.00, according to ZipRecruiter salary data. Most workers in this role earn between $51,600.00 and $99,900.00 per year, depending on experience, location, and employer.

What is workforce management?

Workforce management (WFM) refers to the processes and tools used by organizations to optimize the productivity and efficiency of their employees. It typically involves forecasting labor needs, scheduling staff, tracking attendance, and managing performance to ensure the right people are in the right place at the right time. Workforce management helps businesses reduce costs, improve customer service, and comply with labor regulations. It can be applied in various industries, including retail, healthcare, and call centers, using specialized software and analytics.

What are the key skills and qualifications needed to thrive as a workforce management professional?

To thrive as a Workforce Management professional, you need strong analytical skills, experience with forecasting and scheduling, and a background in business administration or a related field. Proficiency in workforce management software (such as NICE, Kronos, or Verint), Excel, and familiarity with reporting tools are typically required. Excellent communication, problem-solving abilities, and adaptability help professionals collaborate with teams and respond to dynamic business needs. These skills are crucial for optimizing staffing, improving operational efficiency, and ensuring service level targets are consistently met.

What are some common challenges faced by workforce management professionals, and how can they be addressed?

Workforce Management (WFM) professionals often face challenges such as forecasting demand accurately, managing shift coverage, and balancing employee preferences with business needs. These can be addressed by utilizing advanced scheduling software, maintaining open communication with team members, and continuously analyzing historical data to refine forecasts. Collaborating closely with operations and HR can also help ensure scheduling solutions align with organizational goals and employee satisfaction.

What is the difference between Workforce Management vs Workforce Analyst?

AspectWorkforce ManagementWorkforce Analyst
Primary FocusPlanning, scheduling, and optimizing staffing levelsAnalyzing workforce data to improve efficiency and forecasting
Required SkillsForecasting, scheduling, labor laws, software proficiencyData analysis, reporting, Excel, statistical tools
Work EnvironmentOperations, call centers, retail, healthcareData teams, HR, operations departments
CertificationsWorkforce management software certifications, project managementData analysis certifications, Excel, statistical analysis

Workforce Management involves the strategic planning and scheduling of staff to meet organizational needs, focusing on operational efficiency. Workforce Analysts analyze workforce data to identify trends and improve forecasting accuracy. While both roles require data skills and industry knowledge, Workforce Management is more operational, whereas Workforce Analysts focus on data analysis and reporting to support decision-making.

Is workforce management a good career?

Workforce management is a viable career that involves coordinating staffing, scheduling, and resource allocation using tools like workforce management software. It requires strong organizational and analytical skills and often offers opportunities for advancement in various industries. The role can provide stable employment with a focus on efficiency and operational effectiveness.

What are the most commonly searched types of Workforce Management jobs in Boston, MA?

The most popular types of Workforce Management jobs in Boston, MA are:

What are popular job titles related to Workforce Management jobs in Boston, MA?

For Workforce Management jobs in Boston, MA, the most frequently searched job titles are:

What job categories do people searching Workforce Management jobs in Boston, MA look for?

The top searched job categories for Workforce Management jobs in Boston, MA are:

Workforce Management jobs near you
Infographic showing various Workforce Management job openings in Boston, MA as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 13% Part Time, and 3% Contract. Highlights an 85% Physical, 3% Hybrid, and 12% Remote job distribution, with an average salary of $83,020 per year, or $39.9 per hour.

Regional Staffing & Recruitment Manager

HireCare Services - Massachusetts

Boston, MA

$80K - $90K/yr

Full-time

PTO

Posted 27 days ago

Job description

Regional Staffing & Recruitment Manager – Skilled Nursing

Location: Boston, MA
Job Type: Full-Time
Salary: $80,000 - $90,000 per year, based on experience
Industry: Skilled Nursing / Long-Term Care

Position Overview

HireCare Services - Massachusetts is seeking a highly organized, proactive, and results-driven Regional Staffing & Recruitment Manager to join our growing nursing home organization in Boston, Massachusetts. As a key member of our team, you will oversee the scheduling and staffing teams within each assigned facility, ensuring appropriate staffing coverage, consistent scheduling practices, and effective communication between facility leadership and regional management.

Key Responsibilities

  • Oversee and support staffing coordinators and scheduling teams across multiple skilled nursing facilities

  • Establish consistent scheduling procedures and expectations throughout the organization

  • Review facility schedules, open shifts, staffing shortages, overtime, agency usage, and call-outs

  • Work with Administrators, Directors of Nursing, and department leaders to identify immediate and long-term staffing needs

  • Ensure schedules are completed accurately and distributed on time

  • Assist facility teams with filling open shifts and resolving urgent coverage issues

  • Monitor employee availability, attendance patterns, scheduling conflicts, and recurring staffing gaps

  • Develop strategies to reduce overtime, agency usage, vacancies, and last-minute staffing shortages

  • Assist with recruitment for nursing, clinical, and other facility-based positions

  • Coordinate with internal and external recruitment teams regarding priority openings and candidate flow

  • Track candidates from application through interview, offer, onboarding, and start date

  • Help ensure new employees are added to facility schedules promptly after completing onboarding

  • Monitor vacancies, interviews, offers, pending hires, and confirmed starts for each facility

  • Create and maintain regional staffing and recruitment reports

  • Train, coach, and hold facility staffing coordinators accountable for performance and follow-up

  • Conduct regular calls and facility visits to review staffing concerns, recruitment progress, and workforce plans

  • Ensure scheduling practices follow company policies, union requirements where applicable, and applicable staffing regulations

  • Participate in occasional after-hours staffing escalation as needed

Qualifications

  • Previous experience in healthcare staffing, scheduling, recruitment, or workforce management required

  • Skilled nursing, long-term care, rehabilitation, or senior-care experience strongly preferred

  • Multi-facility, regional, or supervisory experience preferred

  • Strong understanding of nursing schedules, shift coverage, overtime management, and staffing ratios

  • Experience working with RNs, LPNs, CNAs, and other nursing-home employees preferred

  • Strong leadership, communication, problem-solving, and organizational skills

  • Ability to manage multiple facilities, deadlines, and urgent staffing situations

  • Comfortable reviewing staffing reports and using data to identify problems and recommend solutions

  • Experience with scheduling, applicant-tracking, payroll, HRIS, or workforce-management systems preferred

  • Ability to travel throughout Boston and the surrounding Massachusetts area as needed

What We Offer

  • Competitive salary of $80,000–$90,000 per year

  • Potential performance-based bonus opportunities

  • Comprehensive benefits package

  • Paid time off

  • Leadership opportunity within a growing nursing home organization

  • Supportive regional and executive leadership

  • Opportunity to improve staffing operations and recruitment outcomes across multiple facilities

Apply Today

Qualified candidates are encouraged to apply with an updated resume. All applications will be handled confidentially. HireCare Services - Massachusetts is an equal opportunity recruitment partner. Employment decisions are made without regard to race, color, religion, sex, national origin, age, disability, veteran status, or any other legally protected characteristic.


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