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Workforce Management Manager Jobs in Eden, NC (NOW HIRING)

TekWissen is a global workforce management provider headquartered in Ann Arbor, Michigan that offers strategic talent solutions to our clients world-wide." The below job opportunity is to one of Our ...

In this role, you will lead a team of hourly workforce and will be responsible for engaging your ... management experience - Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE ...

Actively lead and champion plant safety and chemical management. Focus on achieving NC Star status for plant operations and OHSAS 18001 certification for the product. Provide input to senior ...

Develop and deliver SMS-related training to staff, promoting a data-literate and safety-conscious workforce. * Actively participate in management reviews of the SMS and contribute to continuous ...

Audit Manager

Greensboro, NC · Remote

$110K - $140K/yr

... workforce that supports clients around the world. Backed by Thrive Capital, Bessemer Venture ... Manage audit, review, and compilation engagements from planning through completion. * Review ...

Audit Manager

Greensboro, NC · On-site

$110K - $140K/yr

... workforce that supports clients around the world. Backed by Thrive Capital, Bessemer Venture ... Manage audit, review, and compilation engagements from planning through completion. * Review ...

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Showing results 1-20

Workforce Management Manager information

See Eden, NC salary details

$23.2K

$69K

$116.2K

How much do workforce management manager jobs pay per year?

As of Aug 28, 2026, the average yearly pay for workforce management manager in Eden, NC is $69,033.00, according to ZipRecruiter salary data. Most workers in this role earn between $42,300.00 and $98,500.00 per year, depending on experience, location, and employer.

What does a workforce management manager do?

A Workforce Management Manager is responsible for overseeing the planning and coordination of staffing levels to ensure that an organization has the right number of employees available at the right times. They analyze workforce data, forecast staffing needs, and implement scheduling strategies to maximize productivity and efficiency. Additionally, they often supervise workforce analysts and collaborate with other departments to meet service level goals while managing costs. Their role is crucial in industries like call centers, retail, and healthcare, where staffing needs fluctuate frequently.

What are the key skills and qualifications needed to thrive as a workforce management manager?

To thrive as a Workforce Management Manager, you need strong analytical skills, experience in forecasting and scheduling, and typically a degree in business, operations, or a related field. Familiarity with workforce management software such as NICE, Kronos, or Verint, as well as advanced Excel skills, is essential. Exceptional communication, leadership, and problem-solving abilities help you motivate teams and adapt to changing business needs. These skills ensure optimal resource allocation, improved productivity, and efficient operations that support organizational goals.

What are some common challenges faced by workforce management managers, and how can they be addressed?

Workforce Management Managers often encounter challenges such as accurately forecasting staffing needs, balancing employee schedules with business demands, and adapting to sudden changes like unexpected absences or shifts in workload. Success in this role requires strong analytical skills, effective communication with team leads and HR, and the ability to leverage workforce management software efficiently. Building collaborative relationships across departments and staying flexible can help address these challenges, ensuring staffing levels remain optimal and service levels are consistently met.

What is the difference between Workforce Management Manager vs Workforce Analyst?

AspectWorkforce Management ManagerWorkforce Analyst
CredentialsTypically requires a bachelor’s degree in business, operations, or related field; certifications like Workforce Management Certification are commonUsually holds a bachelor’s degree in analytics, business, or related area; certifications like Certified Analytics Professional may be preferred
Work EnvironmentLeads teams, manages scheduling, forecasting, and resource allocation in call centers or service industriesAnalyzes data, develops reports, and provides insights to optimize staffing and operations
Employer & Industry UsageUsed across call centers, retail, healthcare, and customer service industriesCommon in similar industries, focusing on data analysis and reporting

While both roles focus on workforce optimization, the Workforce Management Manager oversees planning and team leadership, whereas the Workforce Analyst concentrates on data analysis and reporting to support decision-making.

What cities near Eden, NC are hiring for Workforce Management Manager jobs?

Cities near Eden, NC with the most Workforce Management Manager job openings:

Infographic showing various Workforce Management Manager job openings in Eden, NC as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 13% Part Time, and 3% Contract. Highlights an 87% Physical, 3% Hybrid, and 10% Remote job distribution, with an average salary of $69,033 per year, or $33.2 per hour.

Business Sales Consultant - San Francisco, CA (NorCal)

Danville, VA • On-site

$80 - $90/hr

Other

This job post has expired today. Applications are no longer accepted.


Job description

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CoAdvantage

CoAdvantage

9 months ago

Hybrid

Full Time

Intermediate or Experienced

$80,000 to $90,000 a year

About the job

About CoAd:

CoAd helps businesses navigate the complexities of workforce management through a combination of technology, expertise, and human support. Serving more than 17,000 clients nationwide, CoAd delivers payroll, HR, benefits administration, compliance support, workforce technology, and PEO services that help organizations simplify operations, support their employees, and drive growth.

Built on the belief that workforce solutions should be integrated, intuitive, and people-centered, CoAd empowers employers to manage their workforce with greater confidence while adapting to the evolving needs of today’s workplace.

Position Summary:

The Business Sales Consultant must be able to influence C-Suite decision makers to think differently about their business through the co-employment relationship offerings of CoAd. The Business Sales Consultant is responsible for establishing new customer business and identifying client's needs in the commercial markets of their assigned region. The primary objective of the Business Sales Consultant role is to establish new prospects and sell CoAd PEO services per annual quota. This is a field sales position that begins as a hunter role with uncapped earning potential.

Essential Job Functions:

  • Identify and prospect new business opportunities that result in new clients
  • Profile and manage Salesforce.com daily
  • Produce sales leads via 1). self-generation 2). BDR generated warm leads 3). Business referrals (associates)
  • Actively develop and maintain a network of small and mid-size business owners
  • Identify and establish potential channel partners
  • Establish 150 - 200+ new connections each week
  • Maintain and/or exceed monthly Key Performance Indicators
  • Identify, collaborate and strategize with C-Suite level professionals on their business needs to introduce, expand and sell CoAd products and services
  • Represent CoAd as the leading and best PEO provider
  • Adhere to the CoAd Core Competencies and Core Values both inside and outside of the office
  • Special projects as assigned
  • Familiarity with AI-assisted tools (e.g., generative AI, copilots) and a willingness to incorporate them into daily workflows.
  • Comfort using AI tools to improve productivity, draft content, or summarize information.

Required Skills and Experience:

  • Bachelor's Degree in a business or technical discipline and / or equivalent experience in related field
  • 3-5+ years of experience with complex business solutions-based sales and/or 2 years' experience in outside sales
  • 3-5+ years of experience in a business environment
  • PEO consulting experience (preferred)
  • Possess a strong working knowledge of employment and labor laws, workforce management best practices and procedures, and state/federal benefit regulations and benefits industry standards (preferred)
  • Previous experience in a consultative sales role
  • Proven and documented sales track record with complex solution-based sales
  • Strong business acumen with the ability to think strategically and to understand a client's underlying business and organizational issues
  • Outstanding ability to meet and exceed sales quotas
  • Ability to identify, establish and develop new complex sales business
  • Outstanding ability to hunt for new customers

EEO

CoAd is committed to providing equal employment opportunities to all employees and applicants without regard to race, color, religion, national origin, ancestry, citizenship status, age, sex (including pregnancy, childbirth, breast feeding and pregnancy-related medical conditions), gender, gender identity or expression, sexual orientation, marital status, uniform service member and veteran status, disability, genetic information, or any other characteristic protected by applicable federal, state, or local laws and ordinances.

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