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Workforce Management Manager Jobs in Louisiana (NOW HIRING)

Crest Industries

Personnel Manager

Geismar, LA

Turnaround, shutdown, or outage workforce management experience preferred Key Competencies * Workforce planning and employee coordination * Knowledge of employment practices and workforce compliance

Crest Industries

Personnel Manager

Geismar, LA

Turnaround, shutdown, or outage workforce management experience preferred Key Competencies * Workforce planning and employee coordination * Knowledge of employment practices and workforce compliance

Crest Industries

Personnel Manager

Geismar, LA · On-site

Turnaround, shutdown, or outage workforce management experience preferred Key Competencies * Workforce planning and employee coordination * Knowledge of employment practices and workforce compliance

ASSA ABLOY

Regional Sales Manager

Monroe, LA · On-site

$70K - $80K/yr

Underpinned by a unique biometric algorithm, Biosite provides market-leading software solutions for workforce management, task management, material management and fire safety & security. At the heart ...

ASSA ABLOY

Regional Sales Manager

Saint Rose, LA · On-site

$70K - $80K/yr

Underpinned by a unique biometric algorithm, Biosite provides market-leading software solutions for workforce management, task management, material management and fire safety & security. At the heart ...

ASSA ABLOY

Regional Sales Manager

Shreveport, LA · On-site

$70K - $80K/yr

Underpinned by a unique biometric algorithm, Biosite provides market-leading software solutions for workforce management, task management, material management and fire safety & security. At the heart ...

Akima, LLC

Project Manager

New Orleans, LA · On-site

  • Retirement

Staffing & Workforce Management: Oversee recruitment, onboarding, scheduling, and performance management; ensure compliance with the Fair Labor Standards Act (FLSA) and applicable collective ...

Baptistjax

$49 - $63.25/hr

Develop workforce management dashboards to monitor staffing, productivity, overtime, and capacity trends * Create executive dashboards for headcount, turnover, vacancies, labor utilization, and key ...

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Workforce Management Manager information

What does a workforce management manager do?

A Workforce Management Manager is responsible for overseeing the planning and coordination of staffing levels to ensure that an organization has the right number of employees available at the right times. They analyze workforce data, forecast staffing needs, and implement scheduling strategies to maximize productivity and efficiency. Additionally, they often supervise workforce analysts and collaborate with other departments to meet service level goals while managing costs. Their role is crucial in industries like call centers, retail, and healthcare, where staffing needs fluctuate frequently.

What are the key skills and qualifications needed to thrive as a workforce management manager?

To thrive as a Workforce Management Manager, you need strong analytical skills, experience in forecasting and scheduling, and typically a degree in business, operations, or a related field. Familiarity with workforce management software such as NICE, Kronos, or Verint, as well as advanced Excel skills, is essential. Exceptional communication, leadership, and problem-solving abilities help you motivate teams and adapt to changing business needs. These skills ensure optimal resource allocation, improved productivity, and efficient operations that support organizational goals.

What are some common challenges faced by workforce management managers, and how can they be addressed?

Workforce Management Managers often encounter challenges such as accurately forecasting staffing needs, balancing employee schedules with business demands, and adapting to sudden changes like unexpected absences or shifts in workload. Success in this role requires strong analytical skills, effective communication with team leads and HR, and the ability to leverage workforce management software efficiently. Building collaborative relationships across departments and staying flexible can help address these challenges, ensuring staffing levels remain optimal and service levels are consistently met.

What is the difference between Workforce Management Manager vs Workforce Analyst?

AspectWorkforce Management ManagerWorkforce Analyst
CredentialsTypically requires a bachelor’s degree in business, operations, or related field; certifications like Workforce Management Certification are commonUsually holds a bachelor’s degree in analytics, business, or related area; certifications like Certified Analytics Professional may be preferred
Work EnvironmentLeads teams, manages scheduling, forecasting, and resource allocation in call centers or service industriesAnalyzes data, develops reports, and provides insights to optimize staffing and operations
Employer & Industry UsageUsed across call centers, retail, healthcare, and customer service industriesCommon in similar industries, focusing on data analysis and reporting

While both roles focus on workforce optimization, the Workforce Management Manager oversees planning and team leadership, whereas the Workforce Analyst concentrates on data analysis and reporting to support decision-making.

What are the most commonly searched types of Workforce Management jobs in Louisiana?

The most popular types of Workforce Management jobs in Louisiana are:

What are popular job titles related to Workforce Management Manager jobs in Louisiana?

For Workforce Management Manager jobs in Louisiana, the most frequently searched job titles are:

What job categories do people searching Workforce Management Manager jobs in Louisiana look for?

The top searched job categories for Workforce Management Manager jobs in Louisiana are:

What cities in Louisiana are hiring for Workforce Management Manager jobs?

Cities in Louisiana with the most Workforce Management Manager job openings:

Workforce Management Manager jobs near you
Infographic showing various Workforce Management Manager job openings in Louisiana as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 13% Part Time, and 3% Contract. Highlights an 87% Physical, 3% Hybrid, and 10% Remote job distribution.

Workforce Development Manager

The Lighthouse for The Blind in New Orleans

New Orleans, LA • On-site

$63K - $68K/yr

Full-time

Re-posted 4 days ago

Job description

Job Type
Full-time
Description
JOB SUMMARY
The Workforce Development Manager (WFDM) provides leadership, hiring, supervision, and administration of the Workforce Development (WFD) team, who offers supported employment services to people with disabilities (PWD). The ideal candidate demonstrates proven managerial skills, a strong spirit of collaboration, critical thinking, and the drive to lead by example. The WFDM exemplifies professionalism and instills such values in their team to ensure that all Workforce Development programs offer the highest level of quality and polish to our vendors, community partners, and the people we serve. The WFDM is responsible for managing the success of the Workforce Development team by using a data-driven approach to program management and a client-centered approach to client care.
JOB RESPONSIBILITIES
  1. Spearhead the vocational rehabilitation component of the PTS Disability Innovation Fund demonstration project to drive program success and optimize positive outcomes for participants by using a data-driven and client-centered approach to program management. Continuously strive to improve the quality and efficiency of WFD programs to optimize consumer outcomes.
  2. Lead team efforts to develop Work Based Learning Experiences (WBLE) for participants across the PTS service region.
  3. Oversee the provision of direct services through State Vocational Rehab and PTS programs, which include evaluation for program services, intake, Individualized Plan for Employment (IPE) development, job development, work readiness skills training, job coaching, ongoing job support, and Pre-Employment Transition Services (Pre-ETS).
  4. Provide direct supervision and support to WFD staff, managing hiring, onboarding, and performance processes. Conduct ongoing performance reviews to ensure open communication and appropriate guidance is afforded to all team members. Cultivate a team whose performance is rooted in commitment to serving others; guaranteed to follow best practices; and measured to ensure accountability.
  5. Create and implement training programs to foster the development of highly knowledgeable and skilled Workforce Development Specialists within the organization and throughout the community to enhance opportunities for people with disabilities in the workforce. Create competencies to measure success.
  6. Ensure compliance with contract/grant requirements as identified by the federal Disability Innovation Fund Project Officer, including but not limited to program and contract deliverables, participant outcomes, data collection, invoicing, reporting, time tracking, etc.
  7. Maintain confidentiality of information and material at the highest standards. Follow all federal grants and programs rules, policies, and procedures regarding the protection of personal identifiable information.
  8. Collaborate with the team to create Standard Operating Procedures for the WFD team and manage implementation to ensure successful follow-through.
  9. Create training protocols to ensure all WFD team members receive consistent and effective training to support positive participant outcomes.
  10. Develop positive working relationships with LRS regional managers and counselors across the service region to maintain open communication with the state vocational rehab system to enhance PTS services.
  11. Collaborate with the PTS Project Director to develop education and advocacy events to build networks with potential employers. Engage with key stakeholders at special events, when needed to achieve strategic goals. Provide formal presentations to stakeholders and support Lighthouse tours to educate visitors on PTS initiatives, as needed.
  12. Perform other duties as assigned.

Requirements
JOB QUALIFICATIONS & REQUIREMENTS
  1. Education: Bachelor's degree in rehabilitation counseling, social work, psychology, education, public health, or other relevant field. Certified Employment Support Professional (CESP) or Certified Rehabilitation Counselor (CRC) credential preferred; willingness to attain CESP or CRC certification within one year of employment required.
  2. Special Knowledge or Skills: Knowledge of the state vocational rehabilitation system and related services. Knowledge specific to working with people with disabilities. Knowledge of workforce development principles and practices for providing supported employment services. Superior skills in service documentation and reporting. Competence to collaborate with people at all levels inside and outside of the agency to support program needs. Proficient in the use of the Internet, email, and standard software applications (i.e., Microsoft Word, Excel, and PowerPoint). Excellent time management and organizational skills. Superior verbal and written communication skills. Ability to provide polished and professional presentations. Self-driven, able to work independently and with diverse teams. Strong analytical and critical thinking skills, mission and outcome driven.
  3. Experience: At least 1 year of proven success as a supervisor or manager of Workforce Development Specialists. Minimum of 3 years' experience providing vocational rehabilitation services to people with disabilities. Experience developing WBLEs and Pre-ETS programs preferred. Direct experience working with Louisiana Rehabilitation Services (LRS) or equivalent state VR agency preferred.
  4. Supervisory Responsibilities: Supervise all WFD Specialist I staff.
  5. Physical: High energy and stamina. Able to effectively perform the specified duties. Ability to travel throughout the region to provide services across south Louisiana.
  6. Personality Traits: Punctual, responsive, and organized. Maintains professional appearance and attitude appropriate to the position. Proven leader who can inspire and motivate staff. Positive, enthusiastic, patient, and caring. Proactive, hands-on. A creative thinker with a willingness to constantly adapt to the day and the needs of the organization, department, and individual clients.
  7. Working Conditions: Classroom, client home/work, commercial, and industrial environments. Some travel required to serve Southeast Louisiana. Mileage reimbursement provided to service providers who travel to/from client appointments.
  8. Work Schedule: Monday through Friday, 40 hours per week. May require occasional overtime and some evening and weekend work under extraordinary circumstances.
  9. Background Check, Drug Testing and Motor Vehicle Report Required: Employment is contingent upon satisfactory results.
  10. Must have a valid driver's license with a safe driving record. Must be able to drive long distances.

This job description does not imply that these are the only duties to be performed. The employee in this position will perform such other tasks as may be required for the effective operation of the Division/Department upon request by his/her supervisor.
Salary Description
63,000.00 -68,000.00

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