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Workforce Management Associate Jobs in North Carolina

RenewableWorks

Account Supervisor

Wilson, NC

$18.23 - $22.79/hr

... workforce management for manufacturing, fulfillment, and distribution facilities. With over 35 years of experience, we connect tens of thousands of associates each year with meaningful positions ...

TrueBlue

Account Supervisor

Wilson, NC

$18.23 - $22.79/hr

... workforce management for manufacturing, fulfillment, and distribution facilities. With over 35 years of experience, we connect tens of thousands of associates each year with meaningful positions ...

TrueBlue

Account Supervisor

Wilson, NC · On-site

$18.23 - $22.79/hr

... workforce management for manufacturing, fulfillment, and distribution facilities. With over 35 years of experience, we connect tens of thousands of associates each year with meaningful positions ...

System One

HR Generalist / 3rd Shift

Rockingham, NC · On-site

Establish and foster working relationships with management and associates to promote a cooperative ... Provide coaching and counseling to supervisory personnel to improve workforce management ...

System One

HR Generalist / 3rd Shift

Rockingham, NC · On-site

Establish and foster working relationships with management and associates to promote a cooperative ... Provide coaching and counseling to supervisory personnel to improve workforce management ...

System One

HR Generalist / 3rd Shift

Rockingham, NC · On-site

Establish and foster working relationships with management and associates to promote a cooperative ... Provide coaching and counseling to supervisory personnel to improve workforce management ...

System One

HR Generalist / 3rd Shift

Rockingham, NC · On-site

Establish and foster working relationships with management and associates to promote a cooperative ... Provide coaching and counseling to supervisory personnel to improve workforce management ...

System One

HR Generalist / 3rd Shift

Rockingham, NC · On-site

Establish and foster working relationships with management and associates to promote a cooperative ... Provide coaching and counseling to supervisory personnel to improve workforce management ...

System One

HR Generalist / 3rd Shift

Rockingham, NC · On-site

Establish and foster working relationships with management and associates to promote a cooperative ... Provide coaching and counseling to supervisory personnel to improve workforce management ...

System One

HR Generalist / 3rd Shift

Rockingham, NC · On-site

Establish and foster working relationships with management and associates to promote a cooperative ... Provide coaching and counseling to supervisory personnel to improve workforce management ...

System One

HR Generalist / 3rd Shift

Rockingham, NC · On-site

Establish and foster working relationships with management and associates to promote a cooperative ... Provide coaching and counseling to supervisory personnel to improve workforce management ...

System One

HR Generalist / 3rd Shift

Rockingham, NC · On-site

Establish and foster working relationships with management and associates to promote a cooperative ... Provide coaching and counseling to supervisory personnel to improve workforce management ...

System One

HR Generalist / 3rd Shift

Rockingham, NC · On-site

Establish and foster working relationships with management and associates to promote a cooperative ... Provide coaching and counseling to supervisory personnel to improve workforce management ...

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All JobsWorkforce Management Associate JobsWorkforce Management Associate Jobs in North Carolina

Workforce Management Associate information

See North Carolina salary details

$8

$17

$28

How much do workforce management associate jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for workforce management associate in North Carolina is $17.28, according to ZipRecruiter salary data. Most workers in this role earn between $13.75 and $18.37 per hour, depending on experience, location, and employer.

What does a workforce management associate do?

A Workforce Management Associate is responsible for supporting the planning, scheduling, and optimization of staff within an organization to ensure efficient business operations. Their duties often include forecasting staffing needs, monitoring employee schedules, and analyzing workforce data to improve productivity. They may also assist with shift planning, real-time monitoring of attendance, and reporting on key performance metrics. This role is vital in industries like customer service, retail, or call centers, where matching staffing levels to demand is crucial. Strong analytical skills, attention to detail, and proficiency with workforce management software are important for this role.

What are the key skills and qualifications needed to thrive as a workforce management associate, and why are they important?

To thrive as a Workforce Management Associate, you need strong analytical skills, attention to detail, and a background in business, statistics, or a related field. Familiarity with workforce management software (such as Kronos or NICE), advanced Excel skills, and experience with forecasting or scheduling tools are typically required. Excellent communication, problem-solving abilities, and adaptability help you collaborate effectively and respond to shifting business needs. These skills ensure accurate staffing, efficient operations, and optimal resource utilization to support organizational goals.

What are the main challenges a workforce management associate faces when balancing staffing needs with fluctuating business demands?

A Workforce Management Associate often encounters the challenge of aligning staffing levels with unpredictable changes in call volume or workload. This requires constant analysis of historical data, real-time monitoring, and effective communication with team leaders to adjust schedules quickly. Balancing employee preferences for shifts while meeting operational goals can also be complex. Success in this role involves adaptability, strong analytical skills, and collaboration with various departments to ensure staffing is both efficient and responsive to business needs.

What is the difference between Workforce Management Associate vs Workforce Analyst?

AspectWorkforce Management AssociateWorkforce Analyst
Required CredentialsTypically a bachelor's degree in business, analytics, or related field; certifications like Workforce Management Certification are commonSimilar credentials; often holds degrees in data analysis, business, or related areas; certifications like Workforce Management Certification are also valued
Work EnvironmentWorks in call centers, retail, or service industries managing staffing schedules and forecastsWorks in similar environments analyzing workforce data to optimize staffing and productivity
Employer & Industry UsageUsed by companies with large customer service or sales teams to plan staffingUsed by organizations to analyze workforce data and improve operational efficiency

Both roles focus on workforce planning and data analysis, with the Associate typically involved in scheduling and operational support, while the Analyst emphasizes data analysis and strategic insights. The roles often overlap but differ mainly in scope and depth of analysis.

What are the most commonly searched types of Workforce Management jobs in North Carolina?

The most popular types of Workforce Management jobs in North Carolina are:

What are popular job titles related to Workforce Management Associate jobs in North Carolina?

For Workforce Management Associate jobs in North Carolina, the most frequently searched job titles are:

What job categories do people searching Workforce Management Associate jobs in North Carolina look for?

The top searched job categories for Workforce Management Associate jobs in North Carolina are:

Workforce Management Associate jobs near you
Infographic showing various Workforce Management Associate job openings in North Carolina as of August 2026, with employment types broken down into 1% As Needed, 87% Full Time, 10% Part Time, and 2% Contract. Highlights an 82% Physical, 3% Hybrid, and 15% Remote job distribution, with an average salary of $35,942 per year, or $17.3 per hour.

Manager of Workforce Success

Legacy Healthcare Services, Inc.

Raleigh, NC • On-site

$65K - $80K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 5 days ago

Legacy Healthcare Services rating

6.9

Company rating: 6.9 out of 10

Based on 50 frontline employees who took The Breakroom Quiz

454th of 898 rated healthcare providers

Job description

Make an impact. Change lives. Live a Legacy.
The Manager of Workforce Success serves as the organization's strategic leader for workforce stability, startup readiness, and employee retention. This role partners with Operations, Talent Acquisition, and Human Resources to ensure facilities have the right people in the right roles at the right time while creating exceptional employee experiences throughout the employment lifecycle. This leader proactively identifies workforce risks, develops retention strategies, leads startup staffing initiatives, and manages employee transitions to maintain operational continuity and strengthen organizational performance.
  • Develop and execute organization-wide retention strategies that improve engagement and reduce regrettable turnover.
  • Partner with operational leaders to create targeted retention action plans.
  • Analyze turnover trends, exit feedback, and workforce data to identify root causes and emerging risks.
  • Facilitate employee engagement discussions and ensure follow-up actions are completed.
  • Serve as the HR lead for new facility openings, new contracts, and other startup initiatives.
  • Partner with Talent Acquisition and Operations to forecast staffing needs and prioritize critical roles.
  • Create contingency staffing plans to ensure appropriate coverage when hiring targets are not met before go-live.
  • Support the early employee experience following launch to improve retention, engagement, and operational stability.
  • Review resignations and status-change requests before final HR action processing to identify visible retention opportunities.
  • Evaluate requests involving PRN transitions, reduced hours, availability reductions, and leave of absence.
  • Forecast vacancies and future staffing needs in partnership with regional and facility leadership.
  • Analyze regrettable turnover and recommend action plans.
  • Guide leaders through retention decisions, startup staffing, workforce planning, and organizational change.
  • Ensure consistent communication and accountability across all workforce retention and transition initiatives.
  • Serve as a trusted advocate for organizational growth initiatives, including new divisions, startups, and operational changes.

Your Legacy career offers great experiences, work/life balance, and excellent rewards, including:
  • Desirable Monday-Friday schedule with no weekend or holiday requirements
  • 401(k)
  • Medical/dental/vision/prescription/pet insurance for part time/full time employees
  • Paid time off (PTO) with rollover and buyout options at year's end for part time/full time employees
  • Company-paid group life
  • Flex spending account
  • Voluntary life, short-term disability, and long-term disability insurance
  • Licensure reimbursement for part time/full time employees
  • Company-provided CEUs and unlimited online CEUs for full-time employees
  • Career advancement opportunities

Discover what makes Legacy Healthcare Services different:
  • Our not-for-profit organization offers personalized therapeutic care for residents within senior living communities, offering rehabilitative care that helps improve their quality of life.
  • Our organization was founded by and continues to be led by therapists.
  • We are one of the largest providers of on-site senior therapy care in the country, serving nearly 500 senior living communities throughout the U.S. and growing!
  • We are leaders in innovation and personalized care, which makes us a preferred provider for senior adults residing in the communities we serve.

Position requirements:
  • Associate or bachelor's degree in Human Resources, Business Administration, Organizational Leadership, or a related field required.
  • Minimum of 3-5 years of experience in Human Resources or Talent Management preferred.
  • Experience in a healthcare setting preferred.
  • Experience with UKG Ready and iCIMS platforms preferred.
  • Proficiency with Microsoft Office Professional products.
  • Excellent verbal and written communication, interpersonal, and customer service skills.
  • Organized, detail-oriented, and flexible.

Pay Range
USD $65,000.00 - USD $80,000.00 /Yr.

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