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Workforce Management Analyst Remote Jobs in Springfield, MO

Prime, Inc.

EDI Team Lead

Springfield, MO · On-site +1

Prime Inc. is seeking an EDI Team Lead to manage electronic data interchange (EDI) requirements ... Upon completion of training, this position will be fully remote. - Remote work is dependent upon ...

Duckett Ladd LLP

Be Seen First

Senior Tax Advisor

Springfield, MO · Remote

$110K/yr

Senior Tax Advisor -- Dental Practice Specialty Duckett Ladd • Springfield, MO or fully remote ... This is an advisory seat, not a compliance-management seat. Your week is split between proactive ...

BOK Financial

Retail Promotions Strategist

Springfield, MO · On-site +1

$85K - $110K/yr

... PRVL, Remote, Richardson -RCHRD, Rio Rancho -RIOR, Salt Lake City, UT, San Antonio -SANAN, Sand ... This role integrates product management, growth marketing, competitive analysis, and data-driven ...

US Department of Commerce

Meteorologist

Springfield, MO · On-site +1

$40K/yr

Office of Personnel Management (OPM) Qualification Standards Handbook, which contains federal ... Six semester hours of analysis and prediction of weather systems (synoptic/mesoscale); * Three ...

US Department of Commerce

Meteorologist

Springfield, MO · On-site +1

$40K/yr

Office of Personnel Management (OPM) Qualification Standards Handbook, which contains federal ... Six semester hours of analysis and prediction of weather systems (synoptic/mesoscale); * Three ...

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Workforce Management Analyst Remote information

See Springfield, MO salary details

$35K

$88.8K

$156.9K

How much do workforce management analyst remote jobs pay per year?

As of Jun 27, 2026, the average yearly pay for workforce management analyst remote in Springfield, MO is $88,758.00, according to ZipRecruiter salary data. Most workers in this role earn between $51,800.00 and $120,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Workforce Management Analyst (Remote), and why are they important?

To thrive as a Workforce Management Analyst (Remote), you need strong analytical skills, proficiency in data interpretation, and experience with workforce planning, often supported by a bachelor’s degree in business, mathematics, or a related field. Familiarity with workforce management software (like NICE, Verint, or Genesys), advanced Excel skills, and sometimes certification in workforce management are typically expected. Excellent communication, attention to detail, and problem-solving abilities are crucial soft skills for collaborating across teams and adapting to dynamic environments. These combined skills ensure accurate staffing forecasts, efficient operations, and optimal service levels in remote and distributed workforces.

How does a remote Workforce Management Analyst typically collaborate with on-site teams and other departments?

As a remote Workforce Management Analyst, you will frequently interact with on-site teams and cross-functional departments through virtual meetings, real-time messaging platforms, and collaborative project management tools. Regular communication with operations, HR, and IT is essential to align on staffing forecasts, scheduling needs, and process improvements. Building strong virtual relationships and maintaining clear, timely updates are key to ensuring your analyses and recommendations are effectively understood and implemented across the organization.

What is a Workforce Management Analyst (Remote)?

A Workforce Management Analyst (Remote) is a professional who analyzes staffing needs, schedules, and workflow processes for organizations, typically from a remote location. They use data and forecasting tools to ensure the right number of employees are scheduled at the right times to meet business demands. Their responsibilities often include creating reports, monitoring performance metrics, and recommending improvements to optimize workforce efficiency. Working remotely, they collaborate with managers and teams using digital communication and workforce management software.

What is the difference between Workforce Management Analyst Remote vs Workforce Planning Analyst?

AspectWorkforce Management Analyst RemoteWorkforce Planning Analyst
Required CredentialsBachelor's in Business, Analytics, or related field; certifications like Workforce Management CertificationBachelor's in Business, Data Analytics, or related; often similar certifications
Work EnvironmentRemote, collaborative with teams via digital toolsTypically office-based or hybrid, depending on company
Employer & Industry UsageCommon in call centers, retail, healthcare, and tech companiesUsed in similar industries for strategic planning and forecasting
Search & Comparison IntentOften compared for remote roles with planning rolesRelated but more focused on long-term planning

The main difference is that Workforce Management Analysts focus on optimizing staffing and scheduling in a remote environment, while Workforce Planning Analysts concentrate on strategic workforce forecasting and planning, often in a more traditional or hybrid setting. Both roles require similar skills and certifications but differ in scope and work environment.

What are the most commonly searched types of Workforce Management Analyst jobs in Springfield, MO? The most popular types of Workforce Management Analyst jobs in Springfield, MO are:
What are popular job titles related to Workforce Management Analyst Remote jobs in Springfield, MO? For Workforce Management Analyst Remote jobs in Springfield, MO, the most frequently searched job titles are:
What job categories do people searching Workforce Management Analyst Remote jobs in Springfield, MO look for? The top searched job categories for Workforce Management Analyst Remote jobs in Springfield, MO are:
What cities near Springfield, MO are hiring for Workforce Management Analyst Remote jobs? Cities near Springfield, MO with the most Workforce Management Analyst Remote job openings:
Workforce Management Analyst Remote jobs near you
EDI Team Lead

EDI Team Lead

Prime, Inc.

Springfield, MO • On-site, Remote

Full-time

Posted 8 days ago

Prime Inc. rating

5.8

Company rating: 5.8 out of 10

Based on 14 frontline employees who took The Breakroom Quiz

Job description

Prime Inc. is seeking an EDI Team Lead to manage electronic data interchange (EDI) requirements across our customer base. This role serves as the primary point of contact for EDI-related questions, issues, and customer onboarding - working closely with operations and the broader EDI team to ensure accurate, timely data transmission and reporting. 


- Organize EDI requirements at the customer level
- Review errors in transmission
- Attend customer calls for service reporting, EDI changes, and/or issues
- Review of customer reports for EDI scores
- Review of customer reports for third-party aggregators
- Audit and transmit customer accounts
- Take the lead on new accounts during go-live
- Work with operations to answer questions and resolve issues
- Work with the EDI group as customer requirements change
- Analyze raw EDI data when problems arise
- Review EDI 210s when issues with credit occur
Schedule Details:
- Monday through Friday, 7:00 AM – 5:00 PM CST
- One weekend required every four weeks, with a half-day shift on both Saturday and Sunday
- On-site training required. Upon completion of training, this position will be fully remote.
- Remote work is dependent upon positive evaluations

QUALIFICATIONS REQUIRED:

Any combination of education, training, and experience providing the following knowledge, skills, and abilities.

Knowledge

Knowledge of trucking/transportation industry and prior customer service experience preferred.

Abilities

Excellent written and verbal communication skills, strong organizational and conflict resolution skills, and the ability to execute logical decisions quickly.  Ability to multitask in dynamic, fast-paced, team oriented environment.  Good computer and keyboarding skills with the ability to accurately type at 45 WPM.  Proficient in Excel, Outlook, and the general Internet.  Require flexible schedule with the ability to work rotating weekends as necessary.

Experience, Education, and Training

Four year college degree in a business related field preferred, but not required. EDI mapping expierience is a plus, but not required. EDI programming experience is a plus, but not required. 

Physical Requirements

Must be able to sit for a large portion of the day. Also needs to be able to multitask, talk on the telephone for extended periods of time and type efficiently.

Working Environment

Primarily indoors with heating and cooling regulated in a general office environment. Surroundings can be noisy at times.

Licensing/Certification

None required.

What Prime Inc. employees say

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Benefits

Hours and flexibility

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