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Workforce Management Analyst Remote Jobs in Scottsdale, AZ

Clarest Health

Workforce Planning Manager

Phoenix, AZ · On-site +1

$100K - $110K/yr

Remote or Phoenix, AZ (Hybrid) Salary : $100,000 - $110,000 (Exempt) Schedule: 9AM - 5PM EST ... Project Management, and Analytics. * Experience conducting Time and Motion studies and applying ...

The State of Arizona

Management Analyst 4

Phoenix, AZ · On-site +1

$55K/yr

Management Analyst 4 Apply now Job No: 539284 Work Type: Full-time Location: PHOENIX Categories ... State employees enjoy challenging work, popular remote work options, comprehensive health and ...

Arsenault

Data Analyst (REMOTE)

Phoenix, AZ · Remote

$115K - $126K/yr

Ensures business data and analysis requirements are met by properly applying data concepts, including data structures, collection and cleansing, and structured and unstructured data analysis and ...

Acxiom

Decision Support Analyst (Remote)

Phoenix, AZ · Remote

Point‐of‐contact for clients with business solution definition through campaign management and ... Provides data, analysis, and recommendations to support multiple technical operations, assuring ...

Digital Marketing

Senior SEO Analyst - Remote

Phoenix, AZ · Remote

$75K/yr

Capable of managing multiple clients across multiple verticals. * Work closely with numerous cross ... Very strong analytics and ROI mindset and problem-solving ability. * Possess creative flair and up ...

Digital Marketing

Senior SEO Analyst - Remote

Phoenix, AZ · On-site +1

$75K/yr

Capable of managing multiple clients across multiple verticals. * Work closely with numerous cross ... Very strong analytics and ROI mindset and problem-solving ability. * Possess creative flair and up ...

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Workforce Management Analyst Remote information

See Scottsdale, AZ salary details

$38.8K

$98.3K

$173.8K

How much do workforce management analyst remote jobs pay per year?

As of May 28, 2026, the average yearly pay for workforce management analyst remote in Scottsdale, AZ is $98,306.00, according to ZipRecruiter salary data. Most workers in this role earn between $57,400.00 and $133,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Workforce Management Analyst (Remote), and why are they important?

To thrive as a Workforce Management Analyst (Remote), you need strong analytical skills, proficiency in data interpretation, and experience with workforce planning, often supported by a bachelor’s degree in business, mathematics, or a related field. Familiarity with workforce management software (like NICE, Verint, or Genesys), advanced Excel skills, and sometimes certification in workforce management are typically expected. Excellent communication, attention to detail, and problem-solving abilities are crucial soft skills for collaborating across teams and adapting to dynamic environments. These combined skills ensure accurate staffing forecasts, efficient operations, and optimal service levels in remote and distributed workforces.

How does a remote Workforce Management Analyst typically collaborate with on-site teams and other departments?

As a remote Workforce Management Analyst, you will frequently interact with on-site teams and cross-functional departments through virtual meetings, real-time messaging platforms, and collaborative project management tools. Regular communication with operations, HR, and IT is essential to align on staffing forecasts, scheduling needs, and process improvements. Building strong virtual relationships and maintaining clear, timely updates are key to ensuring your analyses and recommendations are effectively understood and implemented across the organization.

What is a Workforce Management Analyst (Remote)?

A Workforce Management Analyst (Remote) is a professional who analyzes staffing needs, schedules, and workflow processes for organizations, typically from a remote location. They use data and forecasting tools to ensure the right number of employees are scheduled at the right times to meet business demands. Their responsibilities often include creating reports, monitoring performance metrics, and recommending improvements to optimize workforce efficiency. Working remotely, they collaborate with managers and teams using digital communication and workforce management software.

What is the difference between Workforce Management Analyst Remote vs Workforce Planning Analyst?

AspectWorkforce Management Analyst RemoteWorkforce Planning Analyst
Required CredentialsBachelor's in Business, Analytics, or related field; certifications like Workforce Management CertificationBachelor's in Business, Data Analytics, or related; often similar certifications
Work EnvironmentRemote, collaborative with teams via digital toolsTypically office-based or hybrid, depending on company
Employer & Industry UsageCommon in call centers, retail, healthcare, and tech companiesUsed in similar industries for strategic planning and forecasting
Search & Comparison IntentOften compared for remote roles with planning rolesRelated but more focused on long-term planning

The main difference is that Workforce Management Analysts focus on optimizing staffing and scheduling in a remote environment, while Workforce Planning Analysts concentrate on strategic workforce forecasting and planning, often in a more traditional or hybrid setting. Both roles require similar skills and certifications but differ in scope and work environment.

What are popular job titles related to Workforce Management Analyst Remote jobs in Scottsdale, AZ? For Workforce Management Analyst Remote jobs in Scottsdale, AZ, the most frequently searched job titles are:
What job categories do people searching Workforce Management Analyst Remote jobs in Scottsdale, AZ look for? The top searched job categories for Workforce Management Analyst Remote jobs in Scottsdale, AZ are:
What cities near Scottsdale, AZ are hiring for Workforce Management Analyst Remote jobs? Cities near Scottsdale, AZ with the most Workforce Management Analyst Remote job openings:
Workforce Management Analyst Remote jobs near you
Workforce Planning Manager

Workforce Planning Manager

Clarest Health

Phoenix, AZ • On-site, Remote

$100K - $110K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 28 days ago

Clarest Health rating

7.6

Company rating: 7.6 out of 10

Based on 7 frontline employees who took The Breakroom Quiz

21st of 97 rated pharmacies

Job description

Description

CSS Health (a division of Clarest Health) is a software company that supports health insurance companies by providing software solutions and outsourced services. We license software to help manage medical programs, particularly the Medication Therapy Management (MTM) Program required by CMS for Medicare Part D. We also offer outsourced MTM services, utilizing our team of pharmacists, clinicians, and support staff to conduct Comprehensive Medication Reviews (CMRs) for our clients' members. These reviews are crucial for maintaining high star ratings in Medicare Part D programs. 
 
At Clarest Health, we are dedicated to transforming patient care by providing innovative and efficient pharmacy services to healthcare facilities. Our commitment to excellence ensures that our automated dispensing solutions streamline medication management, improve patient outcomes, and enhance the overall efficiency of healthcare operations. As a part of the Clarest Health team, you'll be contributing to a mission-driven organization that is redefining the future of pharmacy services and making a meaningful impact on the lives of patients and healthcare professionals across the nation.
 
As a Workforce Planning Manager, you will support the design, implementation, and optimization of Workforce Management (WFM) systems and processes. This role is responsible for delivering workforce planning initiatives, maintaining and enhancing WFM tools, and driving data-informed labor strategies. You will balance strategic planning with hands-on execution to improve staffing, scheduling, and operational efficiency.
 
 
Location: Remote or Phoenix, AZ (Hybrid)
Salary: $100,000 - $110,000 (Exempt)
Schedule: 9AM – 5PM EST (Flexible with business needs)
 
What We Offer: 
  • Comprehensive Medical, Dental and Vision Insurance (as low as $13.33/pay)
  • Paid Time Off
  • Free Virtual Care – Telemedicine
  • 401k with company match
  • Referral Bonuses
  • Life Insurance
  • Make a difference in the lives of others!
  • We are growing and that means more opportunities
 
Key Responsibilities: 
  • Manage the Workforce Management System to ensure successful implementation of strategy and project plans within established deadlines.
  • Own labor hours and staffing forecasting models for a defined functional area, leveraging transactional data and time standards to ensure forecasts align with business-specific needs.
  • Coordinate internal Time and Motion studies for office processes to ensure current processes are accounted for and new processes are correctly measured and reflected in the Labor Model.
  • Model the fiscal impact of Workforce Management results, evaluate seasonal fluctuations and assess the need to adjust productivity scales.
  • Partner with Operations to support workload planning and task assignments; leverage Workforce Management to support the task management platform.
  • Build strong relationships with Operations, Business Intelligence, and HR teams to proactively address friction points and/or opportunities.
  • Support project rollout strategies by developing training plans that are intuitive to execute, which will drive adoption and effectiveness throughout the life cycle of the Workforce Management System.
  • Demonstrate the ability to represent the end user perspective when considering systemic changes.
  • Own the development, execution, and maintenance of training documentation and operations manuals for operational and system changes, while partnering with support teams to deliver system training to end-users.
  • Support the creation of labor reporting for leaders to ensure they have the data to manage payroll, staffing, scheduling optimization, and productivity.
  • Manage vendor relationships, including performance oversight, issue resolution, and accountability for system enhancements and deliverables.
  • Support of projects and objectives as assigned.
  • The ability to adhere to Clarest’s Code of Conduct, follow Clarest Compliance policies and procedures, and report any suspected violations of any federal or state laws to either their direct supervisor, Human Resources or the Compliance Officer  
Qualifications: 
  • Bachelor’s degree in Mathematics, Statistics, Finance, or a related field, or an equivalent combination of education, training, and experience
 
Skills + Abilities: 
  • 6+ years of experience in Workforce Management, Operations, Project Management, and Analytics.
  • Experience conducting Time and Motion studies and applying findings to labor modeling.
  • Expertise with Workforce Management platforms (e.g., NICE, Verint, Genesys).
  • Strong proficiency in analytical tools such as Excel, SQL, Tableau, or Power BI.
  • Demonstrated ability to synthesize complex data sets into clear, actionable insights and effectively communicate findings to stakeholders at all levels.
  • Experience working in healthcare and/or call center environments, with a focus on solving complex labor and scheduling challenges.
  • Natural curiosity and a proactive approach to problem-solving.
  • Strong analytical and critical-thinking skills to identify opportunities and drive business improvements.
  • Ability to quickly learn and adapt to new technologies.
  • Exceptional customer service mindset with a focus on internal and external stakeholders.
  • Excellent written and verbal communication skills, with the ability to tailor messaging to different audiences.
  • Strong time management and organizational skills, with the ability to manage multiple projects and meet deadlines.
  • Ability to handle multiple priorities simultaneously while maintaining high-quality output.
We are accepting applications for this role for the next 5 days. We encourage interested candidates to apply as soon as possible for full consideration. 
 
Clarest is an Equal Opportunity Employer. Reasonable accommodations will be made to enable individuals with disabilities to apply for a job or to perform the essential functions of their job. Please advise us if you require a reasonable accommodation.

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