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Workforce Management Analyst Remote Jobs in Greenville, SC

Morson Talent

Business Analyst II

Greenville, SC · Remote

$45 - $51/hr

Job Title - Business Analyst II Number of Positions - 1 Job Location - 300 Garlington Road, Greenville, South Carolina, United States of America, 29615-4614 (REMOTE) Rate: $45- $51/hr W2 + Benefits ...

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Workforce Management Analyst Remote information

See Greenville, SC salary details

$36.2K

$91.8K

$162.2K

How much do workforce management analyst remote jobs pay per year?

As of Aug 26, 2026, the average yearly pay for workforce management analyst remote in Greenville, SC is $91,750.00, according to ZipRecruiter salary data. Most workers in this role earn between $53,600.00 and $124,600.00 per year, depending on experience, location, and employer.

What is a workforce management analyst?

A Workforce Management Analyst (Remote) is a professional who analyzes staffing needs, schedules, and workflow processes for organizations, typically from a remote location. They use data and forecasting tools to ensure the right number of employees are scheduled at the right times to meet business demands. Their responsibilities often include creating reports, monitoring performance metrics, and recommending improvements to optimize workforce efficiency. Working remotely, they collaborate with managers and teams using digital communication and workforce management software.

How does a remote workforce management analyst typically collaborate with on-site teams and other departments?

As a remote Workforce Management Analyst, you will frequently interact with on-site teams and cross-functional departments through virtual meetings, real-time messaging platforms, and collaborative project management tools. Regular communication with operations, HR, and IT is essential to align on staffing forecasts, scheduling needs, and process improvements. Building strong virtual relationships and maintaining clear, timely updates are key to ensuring your analyses and recommendations are effectively understood and implemented across the organization.

What are the key skills and qualifications needed to thrive as a workforce management analyst, and why are they important?

To thrive as a Workforce Management Analyst (Remote), you need strong analytical skills, proficiency in data interpretation, and experience with workforce planning, often supported by a bachelor’s degree in business, mathematics, or a related field. Familiarity with workforce management software (like NICE, Verint, or Genesys), advanced Excel skills, and sometimes certification in workforce management are typically expected. Excellent communication, attention to detail, and problem-solving abilities are crucial soft skills for collaborating across teams and adapting to dynamic environments. These combined skills ensure accurate staffing forecasts, efficient operations, and optimal service levels in remote and distributed workforces.

What is the difference between Workforce Management Analyst Remote vs Workforce Planning Analyst?

AspectWorkforce Management Analyst RemoteWorkforce Planning Analyst
Required CredentialsBachelor's in Business, Analytics, or related field; certifications like Workforce Management CertificationBachelor's in Business, Data Analytics, or related; often similar certifications
Work EnvironmentRemote, collaborative with teams via digital toolsTypically office-based or hybrid, depending on company
Employer & Industry UsageCommon in call centers, retail, healthcare, and tech companiesUsed in similar industries for strategic planning and forecasting
Search & Comparison IntentOften compared for remote roles with planning rolesRelated but more focused on long-term planning

The main difference is that Workforce Management Analysts focus on optimizing staffing and scheduling in a remote environment, while Workforce Planning Analysts concentrate on strategic workforce forecasting and planning, often in a more traditional or hybrid setting. Both roles require similar skills and certifications but differ in scope and work environment.

What are popular job titles related to Workforce Management Analyst Remote jobs in Greenville, SC?

For Workforce Management Analyst Remote jobs in Greenville, SC, the most frequently searched job titles are:

What job categories do people searching Workforce Management Analyst Remote jobs in Greenville, SC look for?

The top searched job categories for Workforce Management Analyst Remote jobs in Greenville, SC are:

What cities near Greenville, SC are hiring for Workforce Management Analyst Remote jobs?

Cities near Greenville, SC with the most Workforce Management Analyst Remote job openings:

Workforce Management Analyst Remote jobs near you
Infographic showing various Workforce Management Analyst Remote job openings in Greenville, SC as of August 2026, with employment types broken down into 1% As Needed, 82% Full Time, 15% Part Time, and 2% Contract. Highlights an 85% Physical, 2% Hybrid, and 13% Remote job distribution, with an average salary of $91,750 per year, or $44.1 per hour.

Senior EMR Practice Management Analyst - Remote

Crossroads Treatment Centers

Greenville, SC • On-site, Remote

$82K - $109K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 20 days ago

Job description

Crossroads Treatment Centers is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Since 2005, Crossroads has been at the forefront of treating patients with opioid use disorder. Crossroads is a family of professionals dedicated to providing the most accessible, highest quality, evidence-based medication assisted treatment (MAT) options to combat the growing opioid epidemic and helping people with opioid use disorder start their path to recovery. This comprehensive approach to treatment, the gold standard in care for opioid use disorder, has been shown to prevent more deaths from overdose and lead to long-term recovery. We are committed to bringing critical services to communities across the U.S. to improve access to treatment for over 26,500 patients. Our clinics are all outpatient and office-based, with clinics in Georgia, Kentucky, New Jersey, North and South Carolina, Pennsylvania, Tennessee, Texas, and Virginia. As an equal opportunity employer, we celebrate diversity and are committed to an inclusive environment for all employees and patients.
Day in the Life of Senior EMR Practice Management Analyst
*Backgrounds with identifiable CareLogic and Waystar experience with be reviewed first.
The Senior PM Analyst is responsible for providing advanced support, analysis, and optimization of the clinic's practice management (PM) and clearinghouse systems. This role acts as a subject matter expert for Waystar, CareLogic, and Medgen, ensuring that scheduling, registration, coding, and billing-related workflows run efficiently. The Senior Analyst will partner with clinical, operational, and administrative teams in medication assisted treatment setting to improve patient access, streamline operations, and ensure compliance with state and federal regulations
Must have to apply:
  • EMR system configuration is required.
  • Must have leadership skills and have managed in current role
  • Must have experience creating PowerPoint decks for leadership presentation
  • Must have medical billing experience
  • Must have experience with Waystar clearinghouse & EDI files
  • Must have web-based billing software and Electronic Health Systems.

The Senior PM Analyst is responsible for providing advanced support, analysis, and optimization of the clinic's practice management (PM) and clearinghouse systems. This role acts as a subject matter expert for Waystar, CareLogic, and Medgen, ensuring that scheduling, registration, coding, and billing-related workflows run efficiently. The Senior Analyst will partner with clinical, operational, and administrative teams in medication assisted treatment setting to improve patient access, streamline operations, and ensure compliance with state and federal regulations.
Responsibilities include:
  • Managing PM Analyst
  • Working with VP, Director and Business Analysts
  • Maintain payor list
  • Maintain billable service mapping.
  • Work assigned projects independently and tracks progress to meet deadlines.
  • Assisting with legacy system preparation & cleanup.
  • Troubleshoot RCM related tickets.
  • Protect patients' rights by maintaining the confidentiality of personal and financial information.
  • Assist in companywide initiatives as part of the team providing direction as it relates to Implementation, software set-up, and maintenance.
  • Manage and field questions from key stakeholders within the company as it relates to RCM onboarding, process changes, and operations.
  • Evaluate process, make process improvements, and update process changes
  • Attend, participate in and facilitate meetings as necessary.
  • Foster effective and positive business relationships with all parties.
  • Document changes, workflows, and processes.
  • Assist to Implement and maintain EMR, Clearinghouse, and RCM Services workflows.
  • Provide support to the RCM department as the subject matter expert as it relates to EMR functionality of billing & collections.
  • Other duties as assigned.
  • Adhere to HIPAA laws.

Education and Requirements
  • 2 years' experience with medical billing, preferred in substance abuse and/or primary care.
  • Bachelor's degree preferred or will take equivalent work experience.
  • Excellent verbal and written communication skills.
  • An above-average aptitude with internet/computer use.
  • Prior experience working with Carelogic is ideal

Position Benefits
  • Medical, Dental, and Vision Insurance
  • PTO
  • Variety of 401K options including a match program with no vesture period
  • Life Insurance
  • Short/Long Term Disability
  • Paid maternity/paternity leave
  • Mental Health Day
  • Calm subscription for all employees

Apply