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Workforce Management Analyst Remote Jobs in Dover, DE

Breakthru

Demand Planning Analyst

Middletown, DE · On-site +1

$60K - $80K/yr

Time Type: Full time Remote Type: Job Family Group: Summary: The primary role of the Demand Planning Analyst is to support the Demand Planning Manager and business managers in developing reliable ...

Breakthru

Demand Planning Analyst

Middletown, DE · On-site +1

$60K - $80K/yr

Time Type: Full time Remote Type: Job Family Group: Summary: The primary role of the Demand Planning Analyst is to support the Demand Planning Manager and business managers in developing reliable ...

Novoco

Property Compliance Analyst

Dover, DE · On-site +1

$52K - $70K/yr

Some positions at Novogradac may be open to remote or hybrid work arrangements depending on ... Ability to manage assigned tasks, meet deadlines, and complete work accurately and efficiently with ...

Novoco

Junior Property Compliance Analyst

Dover, DE · On-site +1

$48K - $65K/yr

Some positions at Novogradac may be open to remote or hybrid work arrangements depending on ... Ability to manage assigned tasks, meet deadlines, and complete work accurately and efficiently with ...

Alzheimer's Association

Community Health Manager

Dover, DE · Remote

$79K - $85K/yr

Workforce Development * Community Resource Coordination and Navigation * Brain Health Education and ... Strong project management skills with the ability to prioritize, delegate, and coordinate multiple ...

Dutch

Virtual Care Veterinarian (Remote)

Dover, DE · Remote

$50 - $80/hr

Comfort using telehealth tools and managing consults independently What to Expect This is a 1099 ... reviewing applications, analyzing resumes, or assessing responses and identifying potential ...

Hays

Client Manager

Dover, DE · On-site +1

Knowledge of VOP models and onsite workforce management. * Strong stakeholder management skills ... Remote schedule with CST or EST time zone. * PTO starting at 22 days, 2 floating holidays and 2 ...

Truvio

Senior Revenue Accountant

Camden, DE · On-site +1

$81K - $106K/yr

... analyze aged accounts receivable and communicate trends to management. * Reconcile intercompany ... North America, Remote Start date: Asap Working for Truvio At Truvio you will be part of a fast ...

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Workforce Management Analyst Remote information

See Dover, DE salary details

$38.5K

$97.5K

$172.4K

How much do workforce management analyst remote jobs pay per year?

As of Aug 20, 2026, the average yearly pay for workforce management analyst remote in Dover, DE is $97,521.00, according to ZipRecruiter salary data. Most workers in this role earn between $57,000.00 and $132,400.00 per year, depending on experience, location, and employer.

What is a workforce management analyst?

A Workforce Management Analyst (Remote) is a professional who analyzes staffing needs, schedules, and workflow processes for organizations, typically from a remote location. They use data and forecasting tools to ensure the right number of employees are scheduled at the right times to meet business demands. Their responsibilities often include creating reports, monitoring performance metrics, and recommending improvements to optimize workforce efficiency. Working remotely, they collaborate with managers and teams using digital communication and workforce management software.

How does a remote workforce management analyst typically collaborate with on-site teams and other departments?

As a remote Workforce Management Analyst, you will frequently interact with on-site teams and cross-functional departments through virtual meetings, real-time messaging platforms, and collaborative project management tools. Regular communication with operations, HR, and IT is essential to align on staffing forecasts, scheduling needs, and process improvements. Building strong virtual relationships and maintaining clear, timely updates are key to ensuring your analyses and recommendations are effectively understood and implemented across the organization.

What are the key skills and qualifications needed to thrive as a workforce management analyst, and why are they important?

To thrive as a Workforce Management Analyst (Remote), you need strong analytical skills, proficiency in data interpretation, and experience with workforce planning, often supported by a bachelor’s degree in business, mathematics, or a related field. Familiarity with workforce management software (like NICE, Verint, or Genesys), advanced Excel skills, and sometimes certification in workforce management are typically expected. Excellent communication, attention to detail, and problem-solving abilities are crucial soft skills for collaborating across teams and adapting to dynamic environments. These combined skills ensure accurate staffing forecasts, efficient operations, and optimal service levels in remote and distributed workforces.

What is the difference between Workforce Management Analyst Remote vs Workforce Planning Analyst?

AspectWorkforce Management Analyst RemoteWorkforce Planning Analyst
Required CredentialsBachelor's in Business, Analytics, or related field; certifications like Workforce Management CertificationBachelor's in Business, Data Analytics, or related; often similar certifications
Work EnvironmentRemote, collaborative with teams via digital toolsTypically office-based or hybrid, depending on company
Employer & Industry UsageCommon in call centers, retail, healthcare, and tech companiesUsed in similar industries for strategic planning and forecasting
Search & Comparison IntentOften compared for remote roles with planning rolesRelated but more focused on long-term planning

The main difference is that Workforce Management Analysts focus on optimizing staffing and scheduling in a remote environment, while Workforce Planning Analysts concentrate on strategic workforce forecasting and planning, often in a more traditional or hybrid setting. Both roles require similar skills and certifications but differ in scope and work environment.

What cities near Dover, DE are hiring for Workforce Management Analyst Remote jobs?

Cities near Dover, DE with the most Workforce Management Analyst Remote job openings:

Workforce Management Analyst Remote jobs near you
Infographic showing various Workforce Management Analyst Remote job openings in Dover, DE as of August 2026, with employment types broken down into 1% As Needed, 82% Full Time, 15% Part Time, and 2% Contract. Highlights an 86% Physical, 3% Hybrid, and 11% Remote job distribution, with an average salary of $97,521 per year, or $46.9 per hour.

Workforce Identity and Access Management (WIAM) Manager

CSC (Corporation Service Company)

Dover, DE • On-site, Remote

Full-time

PTO

Posted 21 days ago

Job description

Workforce Identity and Access Management (WIAM) Manager

Wilmington, DE

Monday - Friday 8:00 - 5:00 EDT + On-Call

Remote

As a Workforce Identity and Access Management (WIAM) Manager within Enterprise Technology (ET), you will lead a global cybersecurity team responsible for WIAM governance, products, service delivery, audit readiness, risk reduction, user experience, and alignment with cyber security, technology, and business priorities.

 Some of the things you'll be doing...

  • Lead, coach, and develop a global IAM cyber security team. 
  • Serve as product owner for Workforce IAM, defining roadmaps that support cybersecurity and technology goals, business requirements, regulatory expectations, operational stability, and cyber risk reduction.
  • Mature IAM platforms and processes. 
  • Own IAM change, incident, problem, release, escalation, on-call, root cause, remediation, hypercare, and lessons-learned processes.
  • Improve service quality through meeting or exceeding SLAs, ticket triage, automation, documentation, runbooks, peer reviews, and continuous improvement practices.
  • Lead IAM and Privileged Access Management (PAM) governance, entitlement reviews, compliance evidence, audit responses, and control improvements aligned to cybersecurity frameworks and regulatory expectations.
  • Lead joiner, mover, leaver, human and non-human identity lifecycle processes.
  • Drive automation and modernization of WIAM workflows including provisioning, deprovisioning, certifications, application onboarding, and access controls.
  • Establish and report on OKRs and KPIs. 
  • Manage vendor relationships, budgets, costs, and delivery outcomes.

What technical skills, experience and qualifications do you need?

  • 8 years of proven experience leading global IT or cybersecurity teams with accountability for service delivery, operational excellence, and continuous improvement.
  • Strong Workforce IAM experience across governance, lifecycle management, access management, certifications, authentication, directory services, and related controls.
  • Experience with SailPoint, Microsoft Entra ID, Active Directory, ServiceNow, HashiCorp, and related IAM technologies.
  • Ability to translate business, risk, audit, compliance, and operational requirements into practical IAM controls, roadmaps, governance models, and measurable outcomes.
  • Experience with Agile, Waterfall, or hybrid delivery models, including prioritization, requirements gathering, backlog management, and project execution.
  • Strong service mindset with experience improving customer satisfaction, policies, standards, procedures, compliance evidence, and measurable IAM outcomes.
  • Strong stakeholder, vendor, communication, analytical, troubleshooting, and cross-functional collaboration skills.
  • CISSP, CISM, or technology-specific certifications in SailPoint, Microsoft, security, or identity technologies preferred.

#CSC #CSCCareers #LI-HL1

CSC is a global business, legal, and financial services company based in Wilmington, Delaware, USA, providing knowledge-based solutions to clients worldwide. We have offices and capabilities in over 140 jurisdictions in the Americas, Europe, Asia Pacific, and the Middle East, and more than 8,000 colleagues. We are the business behind business.

Visit our careers site to learn more about CSC and our commitment to our clients, communities, and each other.

CSC is committed to creating a feeling of belonging through a diverse and growth-oriented environment where everyone is valued.

CSC colleagues have global career opportunities and excellent benefits, including annual success-sharing bonuses or commission plans based on individual performance. To learn more, visit cscglobal.com/service/careers. 

We offer a range of support to colleagues with disabilities, ensuring people have the necessary resources to thrive in their roles. We encourage candidates to work closely with our talent acquisition partners to convey their specific needs. Our commitment to accessibility reflects our broader dedication to diversity and belonging,

CSC only accepts resumes from employment agencies that are part of our approved supplier program. Resumes submitted from other agencies either to talent acquisition, our hiring leaders, employees, or through any other mechanism other than our supplier process, will not be eligible to claim related fees and the submitted resumes will be considered property of CSC.

We encourage candidates to apply directly to our website and not through third-party sources.

Disclaimer: The information above describes the general nature and level of work performed by employees in this role. It is not intended to describe all duties, responsibilities, and qualifications.

At CSC, we're always looking ahead, finding ways to innovate, challenge the status quo, and anticipate the needs of our clients. We exceed expectations by adapting client ambitions and goals as our own. This Fierce Client Spirit has helped us adapt and create solutions that have enabled businesses to run smoother and smarter for more than 125 years. It's also the reason we're the trusted partner of many of the world's most successful organizations.

CSC is committed to attracting, developing, and retaining talented people whose values align with ours. We empower our colleagues to bring the right solutions to market to meet client demand. That's why we are the leading provider of business administration and compliance solutions.
  • CSC is a great place to work with smart and dedicated people.
  • We have won several employer recognition awards, including Top Workplace USA, Great Places to Work India, and Built In's Best Places to Work.
  • We offer fulfilling work and career opportunities. Most positions are filled with internal moves and employee referrals.
  • Employees are eligible for Success Sharing, bonuses, or commission plans based on role and individual performance.
  • CSC offers a competitive and comprehensive benefits package that includes annual leave, tuition reimbursement, referral bonuses, and more.
  • As business needs allow, CSC offers hybrid or remote work schedules in alignment with local regulations. Specific details for this position will be discussed during the interview process.

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