Workforce Development Case Manager Jobs in Chicago, IL

We help job seekers and career changers prepare for and advance in careers with a focus on sustainable, high-growth, high-demand industries. Our committed and well-trained workforce professionals deliver comprehensive workforce solutions at integrated career centers, sector-focused centers and community, and partner sites.

•  Interviews and assesses each participant to gather information on their education, background, prior work experience, skills, interests, and short/long term employment goals
• Assists the participant with up-to-date employment information, including high-demand occupation lists, hiring events, etc.
• Uses assessment tools to develop a realistic career pathway
• Provides job search help and job referrals to the participant at each meeting
•  Matches participant's qualifications to requirements on employer job orders
•  Ensures that all participant updates are entered in the appropriate application the same day in accordance with program regulations, policies and procedures
• Monitors performance reports to ensure all services and data entry are entered timely and accurately
• Assists program participants in developing job readiness skills and provide feedback to case managers as needed.
• Reaches out to participants to provide job matching services, information on hiring events, and following up for potential hire information
• Creates/maintains program participant file with up-to-date documentation as required by program regulations, and local policies and procedures
•  Disseminates labor market information and information regarding Workforce Development Services, Temporary Assistance to Needy Families (TANF), Food Stamp Employment and Training (FSET), Workforce Investment Opportunity Act (WIOA), Child Care and Development, Job Corps, Trade Adjustment Assistance (TAA), Unemployment Insurance and supportive services as needed
• Other duties as assigned        

•  Minimum High School graduate or equivalent 
• Strong verbal and written communication skills
• Ability to navigate through computer software to document required information
• Ability to interact with team members, sharing responsibility to accomplish common goals and objectives
•  Understanding of daily workforce center operations
•  Knowledge and experience in interviewing and employment counseling
• Skill in solving employment-related problems
• General knowledge of public employment and training programs
• Understanding and awareness of the needs of disadvantaged individuals and other persons who face barriers to employment
•  Understanding of techniques for developing jobs in the public and private sectors
• Working knowledge of workforce center programs (WIOA, TANF, SNAP, Youth) Physical Requirements
• Extensive standing, sitting, computer, phone, and deskwork required; some kneeling and lifting of up to 10 pounds required
• Working primarily in a defined office environment with specified hours, although flexible hours including overtime may be required
•  Interacting one-on-one and in groups with individuals from a diverse range of backgrounds  

Starting Salary Range: $41,000 to $45,000

Location: American Job Center at Truman College

All your information will be kept confidential according to EEO guidelines.

Equus Workforce Solutions is a leading provider of workforce development services in North America. With a dedicated and passionate team, Equus puts the industry’s best practices to work by focusing on the development, design, and delivery of demand-driven workforce solutions.

When you join Equus, you can expect extensive learning opportunities and networking programs. But most of all you can expect to make a lasting impact on the lives of others.

At Equus we are strengthened by diversity. We are committed to providing a work environment in which everyone is included, treated fairly and with respect. Equus Workforce Solutions is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, age, pregnancy, sexual orientation, gender identity, ancestry, religion, national origin, veteran status, physical or mental disability, or reprisal or any other characteristic protected under state, federal, or local law.