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Workforce Administrator Jobs in Tennessee (NOW HIRING)

Simmons Bank

Workforce Planning Manager

Nashville, TN · On-site

Administer and optimize the Verint workforce management platform, including forecasting, scheduling, and reporting. * Develop and maintain the retail staffing model aligned with transaction volume ...

Tithely

CX Systems Administrator

Nashville, TN · On-site +1

$65K - $80K/yr

Administer workforce management platforms (Assembled) and deploy, tune, and optimize AI Agents to improve operational efficiency. * Provide technical maintenance for specialized applications ...

Tithely

CX Systems Administrator

Nashville, TN · On-site +1

$65K - $80K/yr

Administer workforce management platforms (Assembled) and deploy, tune, and optimize AI Agents to improve operational efficiency. * Provide technical maintenance for specialized applications ...

Robert Half

Payroll Administrator

Nashville, TN · On-site

$28.50 - $33/hr

We are looking for a detail-oriented Payroll Administrator to join a team in Nashville, Tennessee ... Hands-on experience with ADP Workforce Now or similar payroll platforms. * Strong Excel skills ...

Southeast Painters

Be Seen First

Office Administrator

Chattanooga, TN · On-site

$16 - $22/hr

We are seeking an Office Administrator to oversee a variety of daily operations ranging from highly ... We recognize the value of a diverse workforce. Company Description Southeast Painters was founded ...

Rockforce

Accounts Payable Administrator

Whites Creek, TN · On-site

$19.75 - $26.75/hr

Through integrated event production, workforce solutions, innovative technologies, and payroll ... The Accounts Payable Administrator is responsible for administering and supporting the company ...

nLeague

Public Health Administrator 1

Memphis, TN · On-site

Public Health Administrator 1 Client: TN DOH Location: 710 James Robertson Parkway, 2nd Floor ... Conducts training needs assessments to inform leadership and workforce development strategies.

Hansoninc

Deputy CAD Administrator

Nashville, TN · On-site +1

$50/hr

Deputy CAD Administrator Position Summary The Deputy CAD Administrator supports the overall ... We have an inclusive, diverse workforce awaiting to connect with you and numerous opportunities to ...

Medix

Salesforce Administrator

Franklin, TN · On-site

$40 - $60/hr

Job Summary Our client is seeking a Salesforce Administrator responsible for redesigning and ... leading provider of workforce solutions for clients and candidates across the healthcare, ...

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Workforce Administrator information

What does a workforce administrator do?

A Workforce Administrator is responsible for managing employee schedules, tracking workforce data, and optimizing staffing levels to ensure operational efficiency. They analyze workload trends, monitor attendance, and assist in forecasting staffing needs. Additionally, they may use workforce management software to generate reports and improve productivity. This role is common in industries with shift-based workforces, such as call centers, healthcare, and retail. Strong analytical, communication, and organizational skills are essential for success in this position.

What are some typical challenges workforce administrators face, and how can they be addressed?

Workforce Administrators often encounter challenges such as managing last-minute changes in staffing, balancing employee requests with business needs, and maintaining compliance with labor regulations. Staying organized and using effective scheduling software can help streamline processes and reduce errors. Clear communication with both management and staff is crucial for addressing issues proactively and avoiding misunderstandings. By developing strong problem-solving skills and remaining adaptable, Workforce Administrators can ensure efficient operations while supporting both organizational goals and employee satisfaction.

What are the key skills and qualifications needed to thrive in the workforce administrator position, and why are they important?

To thrive as a Workforce Administrator, you need strong organizational skills, attention to detail, and experience in workforce management or human resources, often supported by a relevant degree or certification. Familiarity with workforce management software such as Kronos, ADP, or SAP, as well as proficiency in spreadsheet and scheduling tools, is commonly required. Strong communication, problem-solving, and multitasking abilities help a Workforce Administrator manage dynamic staffing needs and support diverse team members. These skills and qualities are essential to ensure efficient staff scheduling, regulatory compliance, and smooth operational workflows.

What are popular job titles related to Workforce Administrator jobs in Tennessee?

For Workforce Administrator jobs in Tennessee, the most frequently searched job titles are:

What job categories do people searching Workforce Administrator jobs in Tennessee look for?

The top searched job categories for Workforce Administrator jobs in Tennessee are:

Workforce Administrator jobs near you
Infographic showing various Workforce Administrator job openings in Tennessee as of August 2026, with employment types broken down into 87% Full Time, 7% Part Time, and 6% Contract. Highlights an 94% Physical, 3% Hybrid, and 3% Remote job distribution.

Workforce Management Login Administrator

Teleperformance USA

Memphis, TN • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 3 days ago

New

Teleperformance rating

5.5

Company rating: 5.5 out of 10

Based on 189 frontline employees who took The Breakroom Quiz

46th of 72 rated call and contact centers

Job description

Category : Workforce Management

Application Deadline: Ongoing until positions are filled.

to apply, please visit the TP Careers site at https://www.tp.com/en-us/careers.

About TP

TP is a leading global provider of digital business services. We partner with the world's most prominent brands to optimize operations through advanced technology and sustainable business practices. With a global workforce of 500,000 across 300 languages, we are a force for good in our communities and for our clients.

Benefits of working with TP include

TP offers benefits to you and your family. Eligible team members can take advantage of our comprehensive health benefits, which may include medical, vision, and dental.

We invest in and prioritize the mental health and well-being of our team members by providing resources, including Employment Assistance Programs, space in the form of health and personal time off (HPT), and leave programs as eligible.

We offer benefits and tools to help our team members and their families for their financial future. This includes offering competitive 401(K) plans, life insurance, supplemental medical coverage, critical care insurance, pet insurance, FSA plans, and retailer discounts.

Career Growth and Culture

At TP, we prioritize a culture of inclusion and diversity where every employee feels valued. We provide a platform for limitless career advancement, fostering an environment where ambition and high performance lead to long-term success. 

TP is committed to supporting those who serve. We welcome applications from active-duty service members, veterans, and military families. 

Equal Opportunity Employer 

TP is an Equal Opportunity Employer. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. 

If you require reasonable accommodation during the application process, please contact us at 877-877-3944 or contact us here.  Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation-related requests.

Purpose 

This position will support the WFM department with daily Login Identification administering. Update and maintain client specific Hierarchies. Troubleshoot ID issues. Submit terminations by following client specific process for roll offs in a timely manner. 

This position is 100% work at home. 

Your Responsibilities

  • Process and resolve helpdesk tickets through internal Teleperformance Helpdesk.  
  • Generate Network logins for new hire agents or update for internal transfers.  
  • Assigning, binding and disabling of ACD-IDs in CCMS.  
  • Create/assign Firecastle profiles for new hire agents or internal transfers.  
  • Request Client specific logins through client process within SLA.  
  • Maintain the tracking of Client logins in CCMS.  
  • Reset passwords and troubleshoot login/access issues.  
  • Submit roll-off requests or forms based on site attrition though client specific process within in SLA.  
  • Other duties as directed by supervisor. 

Qualifications 

  • 90 day+ in current position 
  • 6 months of call center operations or Workforce experience is a plus 
  • Must be detail oriented 
  • Willing to work extended hours and or weekends when needed 
  • Strong skills in handling constant change 
  • Work in Harmony with others 
  • Excellent service skills (timeliness of delivery and quality) 
  • Experience with Microsoft based technologies 
  • Willingness to face new challenges daily 
  • Ability to effectively communicate both verbally and written, with all levels of staff and management 
  • Strong organizational and time management skills 
  • Strong interpersonal and customer service skills  

    What Teleperformance employees say

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