ZipRecruiter

Log In

1

Workflow Manager Jobs in Delaware (NOW HIRING)

Insight Global

Epic HB Claims Analyst

Wilmington, DE · On-site

$50 - $80/hr

Support claims administration processes, including claim generation, editing, submission, reconciliation, and reimbursement workflows. * Manage payer posting processes and support contract billing ...

next page

Showing results 1-20

All JobsWorkflow JobsWorkflow Manager JobsWorkflow Manager Jobs in Delaware

Workflow Manager information

See Delaware salary details

$32.9K

$49.3K

$84.5K

How much do workflow manager jobs pay per year?

As of Aug 9, 2026, the average yearly pay for workflow manager in Delaware is $49,292.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,323.00 and $47,428.00 per year, depending on experience, location, and employer.

How much does a workflow manager make?

The average salary for a workflow manager typically ranges from $60,000 to $100,000 annually, depending on experience, industry, and location. Professionals with certifications in project management or workflow tools may earn higher salaries, especially in larger organizations or specialized sectors.

What skills are needed for workflow manager?

A workflow manager needs strong organizational and project management skills, proficiency with workflow or process management tools, and the ability to analyze and optimize processes. Good communication, problem-solving abilities, and knowledge of industry-specific software are also important for success in this role.

How does a workflow manager typically collaborate with cross-functional teams to optimize business processes?

As a Workflow Manager, you will routinely work with teams from operations, IT, and business units to streamline and improve organizational processes. This often involves facilitating meetings, gathering feedback, and mapping out existing workflows to identify inefficiencies or bottlenecks. You’ll coordinate closely with stakeholders to implement automation tools or process changes, ensuring everyone is aligned and trained on new procedures. Strong communication and project management skills are essential to successfully drive these initiatives and foster a culture of continuous improvement.

What is the difference between Workflow Manager vs Operations Coordinator?

AspectWorkflow ManagerOperations Coordinator
Primary RoleOversees and optimizes work processes and workflowsCoordinates daily operational activities and supports team functions
Required CredentialsTypically requires a degree in business, management, or related field; certifications in project management are commonOften requires a high school diploma or associate degree; relevant experience in operations
Work EnvironmentOffice setting, often in industries like manufacturing, logistics, or ITOffice environment, supporting various departments in similar industries
Employer & Industry UsageUsed by companies aiming to streamline workflows and improve efficiencyUsed by organizations managing daily operational tasks and team coordination

While both roles support organizational efficiency, a Workflow Manager focuses on designing and improving work processes, whereas an Operations Coordinator handles daily operational tasks and team support. Understanding these differences helps in selecting the right career path or job role.

What does a workflow manager do?

A Workflow Manager is responsible for designing, implementing, and optimizing business processes within an organization. They oversee how tasks, information, and documents flow between teams and systems to ensure efficiency and productivity. Workflow Managers use specialized software to automate repetitive tasks, monitor process performance, and resolve bottlenecks. Their role often involves collaborating with various departments to streamline operations and support organizational goals.

What are the key skills and qualifications needed to thrive as a workflow manager?

To thrive as a Workflow Manager, you need strong organizational skills, process optimization expertise, and experience with project management, often supported by a degree in business or a related field. Familiarity with workflow automation tools (such as Asana, Trello, Jira, or Monday.com) and process mapping software is typically required. Exceptional communication, problem-solving abilities, and leadership skills help you effectively coordinate teams and drive process improvements. These competencies are essential for ensuring efficient operations, reducing bottlenecks, and achieving organizational goals.

What is the role of a workflow manager?

A workflow manager oversees and coordinates business processes to ensure efficiency and productivity. They analyze workflows, implement improvements, and often use tools like workflow management software to streamline operations and meet organizational goals.
What are popular job titles related to Workflow Manager jobs in Delaware? For Workflow Manager jobs in Delaware, the most frequently searched job titles are:
What job categories do people searching Workflow Manager jobs in Delaware look for? The top searched job categories for Workflow Manager jobs in Delaware are:
What cities in Delaware are hiring for Workflow Manager jobs? Cities in Delaware with the most Workflow Manager job openings:
Workflow Manager jobs near you
Infographic showing various Workflow Manager job openings in Delaware as of July 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $49,292 per year, or $23.7 per hour.

Account Manager- Commercial Insurance

Insurance Office of America

Dover, DE

Full-time

Medical, Retirement

Re-posted 10 days ago

Insurance Office Of America rating

8.8

Company rating: 8.8 out of 10

Based on 18 frontline employees who took The Breakroom Quiz

57th of 304 rated insurance

Job description

Description

Job Description:

Commercial Insurance Account Manager 
 
Please note: If this position is posted as either fully remote and/or hybrid, in accordance with company policy, individuals residing within a 50-mile radius of a branch location may be required to work onsite in a hybrid capacity as there may be occasions when on-site presence is necessary to meet specific business needs. Additionally, our remote work policy includes having a dedicated, distraction-free workspace. Remote work is not a substitute for childcare, elder care, or other personal responsibilities during working hours. To view our branch locations, please visit: ioausa.com/locations 
 

About the Role:

We are seeking insurance professionals with 2 to 5 years of commercial insurance experience and an active P&C license, for current and future opportunities within our Account Management career path based on experience and licensing. Multiple experience levels considered, including Account Associate, Senior Account Associate and Account Manager Associate opportunities.

Provide administrative, technical, and customer service support to the account team and assigned clients. This role ensures accurate policy processing, supports new and renewal business, and maintains high service standards while minimizing risk exposure.

The scope, autonomy, and complexity of responsibilities increase by level, ranging from task execution (Account Associate) to independent account management and technical advisory (Account Manager Associate).

Core Responsibilities (All Levels)

Client Service & Support

  • Deliver proactive, responsive service to clients and internal teams
  • Communicate workload status and resolve service requests efficiently
  • Support strong client and team relationships

Policy Administration

  • Process endorsements, audits, cancellations, reinstatements
  • Manage certificates, ID cards, binders, invoices, and related documents
  • Support policy issuance and documentation accuracy

Business & Renewal Support

  • Assist or lead new and renewal business processes
  • Prepare submissions and proposals
  • Gather underwriting information and documentation

Systems & Workflow Management

  • Maintain accurate client and policy data in systems
  • Monitor activities and ensure timely task completion

Billing & Compliance

  • Resolve billing discrepancies and support collections
  • Ensure adherence to policies and minimize errors & omissions exposure

Level Differentiation

Account Associate (AA) (Non-Exempt)– Foundational

  • Executes transactional and administrative tasks
  • Supports workflows under close supervision
  • Assists with submissions and policy processing
  • Focused on accuracy, timeliness, and task completion

Senior Account Associate (SAA) (Non-Exempt)– Intermediate

  • Independently manage small or low-complexity accounts
  • Tracks renewals and ensures timely processing
  • Performs underwriting preparation and loss run analysis
  • Evaluates and negotiates coverage/pricing
  • Prepares proposals and binds coverage
  • Provides guidance to junior staff

Account Manager Associate (AMA) (Exempt) – Advanced

  • Operates with minimal supervision and increased autonomy
  • Manages full customer service lifecycle (billing, claims, coverage)
  • Leads renewal strategy, negotiation, and execution
  • Performs in-depth coverage analysis and advisory support
  • Handles more complex accounts and escalations
  • Demonstrates advanced technical expertise and leadership

Differences Summary

  • Account Associate: Task-driven, execution-focused, entry-level support
  • Senior Account Associate: Independent contributor, analytical, manages smaller accounts
  • Account Manager Associate: Advanced expertise, owns client experience, near Account Manager level

What We Offer: 

  • Competitive salaries and bonus potential 
  • Company-paid health insurance 
  • Paid holidays, vacations, and sick time 
  • 401K with employer match 
  • Professional growth and career progression opportunities 
  • Respectful culture and work/family life balance 
  • Community service commitment 
  • Supportive teammates and a rewarding work environment 

 
What to Expect (Application Process): 

  • 30-Minute Phone Screen, Online Assessments, and Interview(s) 

Salary Range

The expected pay range for this position is 45-75K annually, depending on role, experience, relevant skills, and geographic location.

Insurance Office of America is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

What Insurance Office Of America employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply