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Workflow Analyst Amazon Jobs (NOW HIRING)

Amazon

Business Analyst, Amazon Relay

Bellevue, WA · On-site

Amazon Relay is looking for a Business Analyst that has a background in data analysis and creative ... Key job responsibilities - Quickly understand data requirements, operational workflows, and ...

Harvest Group

Data Analyst, Amazon

Rogers, AR · On-site

... Amazon Data Analyst is responsible for performing analytics and creating custom audiences using ... Build and maintain a library of repeatable AMC query templates and workflow documentation, ensuring ...

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Workflow Analyst Amazon information

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$31K

$73.3K

$130K

How much do workflow analyst amazon jobs pay per year?

As of Sep 15, 2026, the average yearly pay for workflow analyst amazon in the United States is $73,261.00, according to ZipRecruiter salary data. Most workers in this role earn between $52,500.00 and $87,000.00 per year, depending on experience, location, and employer.

What is a workflow analyst at Amazon?

A Workflow Analyst at Amazon is responsible for analyzing, forecasting, and optimizing workflow processes within Amazon's operations, such as call centers or fulfillment centers. They use data to predict volumes, allocate resources, and ensure efficient staffing to meet business demands. Their role often involves creating schedules, monitoring real-time performance, and recommending improvements to increase productivity and reduce costs. Workflow Analysts play a crucial role in maintaining operational efficiency and meeting customer service goals.

What are the key skills and qualifications needed to thrive as a workflow analyst at Amazon?

To thrive as a Workflow Analyst at Amazon, you need strong analytical skills, a solid grasp of operations management, and a degree in business, engineering, or a related field. Familiarity with data analysis tools like Excel, SQL, and workforce management systems such as Kronos or Verint is typically required. Exceptional problem-solving abilities, attention to detail, and effective communication are crucial soft skills for this role. These competencies enable accurate forecasting, efficient resource allocation, and data-driven decision-making to support Amazon’s dynamic operational needs.

What are some typical challenges a workflow analyst at Amazon might face, and how can they effectively address them?

Workflow Analysts at Amazon often encounter challenges such as managing fluctuating volumes of work, optimizing staffing levels in real-time, and ensuring seamless coordination across multiple teams or sites. To address these issues, they rely on data-driven forecasting, robust communication with operations managers, and agile problem-solving skills. Staying proactive, leveraging Amazon's advanced analytical tools, and building strong working relationships with both frontline associates and leadership are key strategies for overcoming these daily obstacles and ensuring efficient operations.

What is the difference between Workflow Analyst Amazon vs Business Analyst Amazon?

AspectWorkflow Analyst AmazonBusiness Analyst Amazon
Primary FocusOptimizing operational workflows and processesAnalyzing business needs and developing solutions
Required SkillsProcess improvement, data analysis, workflow toolsData analysis, requirements gathering, stakeholder communication
Work EnvironmentOperations, logistics, supply chain teamsBusiness units, product teams, management
Common CertificationsLean, Six Sigma, process improvement certificationsBusiness analysis certifications like CBAP or PMI-PBA

Workflow Analysts at Amazon focus on streamlining processes and improving operational efficiency, while Business Analysts analyze business needs to develop strategic solutions. Both roles require data analysis skills but differ in their primary objectives and work environments.

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What job categories do people searching Workflow Analyst Amazon jobs look for?

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Workflow Analyst Amazon jobs near you
Infographic showing various Workflow Analyst Amazon job openings in the United States as of September 2026, with employment types broken down into 1% Internship, 1% As Needed, 86% Full Time, 10% Part Time, and 2% Contract. Highlights an 81% Physical, 4% Hybrid, and 15% Remote job distribution, with an average salary of $73,261 per year, or $35.2 per hour.

Business Analyst, Amazon Relay

Bellevue, WA • On-site

Amazon
IT Services • 10K+ employees
Learn more about Amazonexternal

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 18 days ago

Key responsibilities

  • Extract, clean, and analyze operational and marketing data from internal systems to identify trends, anomalies, and root causes.

  • Build and maintain reporting packages, dashboards, and visualizations to support data-driven decision-making.

  • Leverage AI and automation tools to streamline reporting workflows, reduce manual effort, and improve analytical processes.

Amazon rating

7.4

Company rating: 7.4 out of 10

Based on 7,180 frontline employees who took The Breakroom Quiz

Job description

Amazon Relay is looking for a Business Analyst that has a background in data analysis and creative problem-solving skills. In this role, the Business Analyst will work with stakeholders to build trust-based relationships to deliver timely, meaningful, and consumable data insights. This role will support the Relay Marketing team and will be responsible for a wide range of duties related to data extraction, analysis, reporting, and visualization. The role will focus on leveraging AI tools and automation to accelerate insight delivery.
Key job responsibilities
- Quickly understand data requirements, operational workflows, and reporting needs across multiple teams.
- Extract, clean, and analyze operational and marketing data from internal systems (e.g., data warehouses, reporting tools, third-party platforms).
- Identify trends, anomalies, and root causes in operational data; develop actionable recommendations and escalate findings to leadership.
- Understand marketing benchmarks and deliver reports that outline goals and results.
- Build and maintain reporting packages, dashboards, and visualizations that enable data-driven decision-making for leadership and cross-functional partners.
- Leverage AI and automation to streamline reporting workflows, reduce manual effort, and continuously improve analytical processes.
- Contact stakeholders globally to provide status reports, success metrics, communicate relevant information, and escalate when needed.
- Perform regular audits and validation checks to maintain data integrity.
About the team
Amazon Relay is a freight hauling platform that connects carriers with Amazon loads. The Relay Marketing team drives carrier-facing communications, product launches, and engagement strategies that fuel carrier adoption and satisfaction.
BASIC QUALIFICATIONS
- Bachelor's degree or equivalent
- Experience defining requirements and using data and metrics to draw business insights
- Experience in Excel or SQL
- Experience using databases with a large-scale data set
PREFERRED QUALIFICATIONS
- Experience with data visualization tools (like Tableau) and scripting languages (like R and Python)
- Experience using hard data and metrics to back up assumptions and concepts
- Usage of generative AI tools to enhance workflow efficiency, with a willingness to learn effective prompting and evaluation practices
- Ability to recognize opportunities where generative AI could enhance products, workflows, or customer experiences
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.
USA, GA, Atlanta - 55,800.00 - 97,600.00 USD annually
USA, TN, Nashville - 50,200.00 - 87,900.00 USD annually
USA, WA, Bellevue - 80,200.00 - 97,600.00 USD annually

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About Amazon

Sourced by ZipRecruiter

Amazon.com, Inc., commonly known as Amazon, is an American multinational technology company. It was founded by Jeff Bezos in 1994 and initially started as an online marketplace for books. Since then, Amazon has expanded its operations and become one of the largest e-commerce companies in the world. Amazon's primary business is its online retail platform, where customers can purchase a vast array of products, including electronics, clothing, books, home goods, and much more. The company offers a convenient and user-friendly shopping experience, with features such as fast shipping, customer reviews, and personalized recommendations. In addition to its e-commerce platform, Amazon has diversified its business into various other areas. One of its notable ventures is Amazon Web Services (AWS), a comprehensive cloud computing platform that provides services such as storage, compute power, and database management to individuals and businesses. AWS has become a leader in the cloud computing industry, powering many websites and applications worldwide. Amazon has also developed its own consumer electronics, including the popular Amazon Kindle e-reader, Fire tablets, Fire TV streaming devices, and the Alexa-powered Echo smart speakers. The Alexa voice assistant, integrated into these devices, allows users to interact with their devices using voice commands, perform tasks, and access information. Furthermore, Amazon has expanded into media and entertainment. It operates Prime Video, a streaming service that offers a wide range of movies, TV shows, and original content. Amazon Music provides a platform for streaming and purchasing digital music, while Audible offers audiobooks and other audio content. The company's commitment to customer satisfaction and convenience is demonstrated by its membership program, Amazon Prime. Prime members receive various benefits, including free two-day shipping, access to streaming services, exclusive deals, and more.

Industry

It services, book publishers, retail, real estate, computer and electronic product manufacturing and software development

Company size

10,000+ Employees

Headquarters location

Seattle, WA, US

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