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Workflex Jobs in Reston, VA (NOW HIRING)

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Workflex information

What is a workflex?

A Workflex job refers to a position that offers flexible work arrangements, such as flexible hours, remote work, compressed workweeks, or job sharing. These roles are designed to help employees better balance their personal and professional lives by allowing greater control over when, where, and how they work. Workflex jobs can be found in various industries and may be full-time, part-time, or freelance positions. The main goal is to increase job satisfaction and productivity while accommodating individual needs.

How does a workflex position typically structure daily tasks and communication to accommodate flexible work arrangements?

Workflex positions are designed to support flexible schedules, allowing employees to manage their work hours and locations around core responsibilities. Daily tasks are usually tracked using project management tools, and clear communication is maintained through regular virtual check-ins and team meetings. Employees are encouraged to proactively update their status and progress, ensuring accountability and collaboration despite varied schedules. This structure helps maintain productivity while supporting work-life balance.

What are the key skills and qualifications needed to thrive as a workflex coordinator, and why are they important?

To thrive as a Workflex Coordinator, you need a solid understanding of HR policies, workforce planning, and flexible work arrangements, often supported by a degree in human resources or business administration. Familiarity with HRIS systems, remote work platforms, and scheduling software is typically required. Strong communication, problem-solving, and organizational skills help you effectively manage employee requests and facilitate collaboration across teams. These skills ensure smooth implementation and management of flexible work programs, leading to higher employee satisfaction and productivity.

What is the difference between Workflex vs Customer Service Representative?

AspectWorkflexCustomer Service Representative
Required credentialsHigh school diploma or equivalent; some roles may require certifications in customer service or related fieldsHigh school diploma or equivalent; certifications are optional but beneficial
Work environmentRemote or flexible schedules, often in call centers or customer support settingsTypically in call centers, retail, or office environments, with some remote options
Employer and industry usageUsed across various industries including retail, tech, and healthcare for flexible support rolesCommon in retail, telecom, finance, and other service industries

Workflex and Customer Service Representative roles often require similar credentials and are found in comparable work environments. Workflex emphasizes flexible scheduling options, while Customer Service Representatives focus on assisting customers directly. Both roles are vital in customer support sectors and share overlapping skills and industry usage.

What are popular job titles related to Workflex jobs in Reston, VA?

For Workflex jobs in Reston, VA, the most frequently searched job titles are:

What job categories do people searching Workflex jobs in Reston, VA look for?

The top searched job categories for Workflex jobs in Reston, VA are:

Workflex jobs near you

Software Quality Engineer II

Airlines Reporting Corporation

Arlington, VA • On-site

$72K - $105K/yr

Full-time

Re-posted 12 days ago

Job description

About The Role:
It's a great time to join us at Airlines Reporting Corporation (ARC)! ARC accelerates the growth of global air travel by delivering forward-looking travel data, flexible distribution services and other innovative industry solutions. We are a leading travel intelligence company with the world's largest, most comprehensive global airline ticket dataset, including more than 15 billion passenger flights. By working here, you can contribute to solutions and expertise that strengthen economies and enrich lives. We think big, embrace challenges and explore new ideas to lead the way for the travel industry.
ARC is looking for a Software Quality Engineer II to review project documentation (requirements/user stories, designs) to create, present, and maintain test artifacts including automated tests. Break down test scope and identify automation opportunities. Coordinate automated testing within a project. Create, update, and execute test scripts. Identify, create, and maintain test data sets. Provide support and ensure adherence to quality automation standards. Maintain required automated test documentation and reporting. Work in cross-functional teams with development and collaborate with all project team members in a productive way.
What You'll Get to Do:
  1. Review and interpret requirements/user stories and design documents to understand the application(s) or areas assigned to derive automated test scope& strategy for functional and API verification scripts. This includes determination and creation of test data sets.
  2. Participate in cross-functional teams / multi-site meetings and initiatives, ensure the interdepartmental integration of the automation function for software test planning. Contribute to project discussion and provide input on feasibility of functionality and testability of ideas and requirements. Coordination of testing across multiple environments to ensure streamlined automated testing, minimize redundancy and reduce risk or erroneous defects.
  3. Assist DevOps with continuous integration. Exercise good judgement in implementing methods and techniques
  4. Write complex functional scripts from the analysis of requirements and design documents. Write and execute simple to highly complex SQL statements. Automated test execution for functional verification, system integration, and backend validation.
  5. Create and present scripts that meet the project goals and department strategies. Recommend automation improvements as needed.
  6. Provide automated testing baseline and LOE's for more complex projects and changes, as determined by project needs. Breakdown LOE and allocate to testing tasks as input to project plan.

You'll Bring These Qualifications:
  • Bachelor's Degree in Computer Science, Engineering or Math; Master's Degree preferred; equivalent work experience considered
  • At least 2 years of experience as a Software Quality Engineer
  • Experience in QA tool (preferably TestRail), and collaboration tools such as JIRA and/or Confluence.
  • Expert knowledge of quality assurance methodologies and automated testing tools (i.e. Playwright, Selenium, Jenkins)
  • Experience with programming- coding in either C, C++, Java, Python, JavaScript/TypeScript preferred
  • Experience in automated frameworks and metrics
  • Experience in Data verification and reports testing, i.e. Jasper, Tableau
  • Experience in DevOps and Test-Driven Development
  • Experience testing in a Cloud environment, preferably AWS
  • Experience in functional automated testing
  • Familiar with Windows, UNIX and/or Linux environments
  • Experience in databases/SQL
  • Thrives working in a fast-paced web application development environment.
  • Excellent problem-solving skills and providing process improvements.
  • Certification in agile development methodology preferred.
  • Strong sense of ownership and drive high results.
  • Excellent communication skills are required for both client and team interaction.

What We Can Offer You:
  • Joining ARC means joining a team that is motivated, diverse, creative, collaborative and solutions-oriented. We think big, embrace challenges, and explore new ideas to lead the way for the travel industry.
  • Our employees value the hands-on learning and professional development opportunities that allow them to expand their skills and grow their career in new, dynamic ways.
  • ARC offers WorkFlex. WorkFlex is ARC's hybrid work program which offers eligible employees the flexibility to work from home while also requiring in office workdays throughout the year to foster collaboration and connection throughout the organization. We've designed WorkFlex to enable employees to succeed and thrive while maintaining strong connections to one another and ARC - both of which are critical to our shared success.
  • We offer a highly competitive, comprehensive benefits package so you can worry less and focus on what truly matters. Please click here to review our benefits on our company website.
  • By joining ARC, you will partner with top minds in the industry as we use data and technology to innovate how the world travels.

EOE M/F/D/V Females and Minorities Encouraged to Apply

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