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Workers' Compensation Claims Supervisor Jobs (NOW HIRING)

AVONRISK

Workers Compensation Claims Supervisor

Orange, CA · On-site

$105K - $115K/yr

Workers' Compensation Claims Supervisor - Lead a Dynamic Team in Orange, CA We're seeking an experienced and motivated Workers' Compensation Claims Supervisor to join our team in Orange, CA. As a ...

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Workers Compensation Claims Supervisor information

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$114.5K

How much do workers' compensation claims supervisor jobs pay per year?

As of Aug 7, 2026, the average yearly pay for workers' compensation claims supervisor in the United States is $90,800.00, according to ZipRecruiter salary data. Most workers in this role earn between $85,500.00 and $90,000.00 per year, depending on experience, location, and employer.

What is the difference between Workers' Compensation Claims Supervisor vs Workers' Compensation Claims Adjuster?

AspectWorkers' Compensation Claims SupervisorWorkers' Compensation Claims Adjuster
CredentialsTypically requires a bachelor’s degree and industry certificationsUsually holds a bachelor’s degree, with some roles requiring adjuster licenses
Work EnvironmentSupervises claims teams, manages workflows, and ensures complianceEvaluates claims, investigates incidents, and determines benefits
Employer & Industry UsageCommon in insurance companies, third-party administrators, and large employersFound in insurance carriers, third-party administrators, and government agencies

While both roles focus on workers' compensation claims, the supervisor oversees the claims team and manages processes, whereas the adjuster handles the investigation and evaluation of individual claims.

What does a workers' compensation claims supervisor do?

A Workers' Compensation Claims Supervisor oversees the processing of workers' compensation claims to ensure they are handled efficiently and in accordance with legal requirements. They supervise a team of claims adjusters, provide training, and assist with complex or disputed claims. Their role also involves reviewing claim files, coordinating with medical professionals, and ensuring compliance with state and federal regulations. Additionally, they may help develop policies to improve claims management and reduce costs for employers.

What are the key skills and qualifications needed to thrive as a workers' compensation claims supervisor?

To thrive as a Workers' Compensation Claims Supervisor, you need in-depth knowledge of workers’ compensation laws, claims management procedures, and prior experience in insurance or claims handling, often supported by a bachelor’s degree. Familiarity with claims management software (such as Guidewire or Mitchell), regulatory compliance systems, and possibly industry certifications like AIC or ARM is typical. Outstanding leadership, problem-solving, and communication skills set top performers apart, enabling them to guide teams and manage complex cases effectively. These skills ensure efficient claims resolution, regulatory compliance, and strong team performance, which are critical for organizational success and client satisfaction.

What are some common challenges faced by workers' compensation claims supervisors, and how are they typically addressed?

Workers' Compensation Claims Supervisors often encounter challenges such as managing high caseloads, ensuring compliance with ever-changing regulations, and balancing the needs of claimants, employers, and insurers. To address these, supervisors typically implement efficient workflow processes, stay updated on legal requirements through ongoing training, and foster strong communication within their teams. Collaboration with legal, medical, and HR professionals is also essential to ensure fair and timely claim resolutions.
What cities are hiring for Workers' Compensation Claims Supervisor jobs? Cities with the most Workers' Compensation Claims Supervisor job openings:
What states have the most Workers' Compensation Claims Supervisor jobs? States with the most job openings for Workers' Compensation Claims Supervisor jobs include:
Workers Compensation Claims Supervisor jobs near you

Workers' Compensation Claims Supervisor

TEEMA Group

Irving, TX • On-site

$85K - $90K/yr

Full-time

Re-posted 16 days ago

Job description

Role Summary

The Workers’ Compensation Claims Supervisor is a key leadership role responsible for guiding and overseeing a high-performing claims team in a fast-paced, compliance-focused environment. This position offers the opportunity to combine deep technical expertise in Texas workers’ compensation with hands-on leadership, mentorship, and client engagement. The Supervisor ensures accurate claims handling, regulatory compliance, exceptional service delivery, and continuous professional development of staff, while serving as a trusted resource for clients and internal partners.

This is an ideal opportunity for an experienced claims leader who thrives in an in-office setting, values accountability and collaboration, and enjoys driving both operational excellence and team success.

Key Duties & Responsibilities

  • Supervise, mentor, and support Claims Examiners, Claims Assistants, and administrative staff

  • Monitor attendance, performance, evaluations, and address disciplinary matters as needed

  • Review claims activity, including initial reviews, ongoing case management, delays, and denials

  • Approve reserve changes up to $250,000 and payments up to $10,000 in accordance with internal guidelines

  • Conduct comprehensive file reviews to ensure compliance with Texas workers’ compensation laws, client requirements, and internal procedures

  • Coordinate and lead training sessions related to regulatory updates, internal policies, and best practices

  • Ensure caseloads are appropriately staffed, balanced, and managed efficiently

  • Approve priority payments and sign checks as required

  • Respond professionally and promptly to claimant, vendor, and client inquiries or concerns

  • Monitor vendor performance and recommend or implement panel adjustments as necessary

  • Ensure all client servicing instructions are consistently followed

  • Provide coverage for claims examiners during absences or vacancies

  • Prepare, review, and evaluate monthly client reports

  • Facilitate and participate in internal and external audits

  • Conduct and document educational and training sessions for internal teams and external stakeholders

  • Attend client file reviews and meetings as needed

  • Collaborate with leadership and sales/service teams on RFPs and client service initiatives

  • Adhere to Supervisor Best Practice Guidelines

  • Perform additional duties as assigned to support operational and organizational goals

Required Qualifications

  • High School Diploma or GED

  • Minimum of 5 years of supervisory experience within workers’ compensation claims

  • Active Texas Adjuster’s License

  • Strong working knowledge of Texas workers’ compensation statutes and regulations

  • Solid understanding of medical terminology

  • Proven experience supervising claims staff in a high-volume environment

Desired Qualifications

  • Bachelor’s degree in a related field

  • Experience handling Texas public entity and school district claims (highly preferred)

  • Strong analytical and problem-solving capabilities

  • Ability to manage diary systems, prioritize workload, and meet strict deadlines

  • Excellent written and verbal communication skills

  • Ability to clearly explain complex claims information to claimants, clients, and staff

  • Proficiency in Microsoft Word and Excel

  • Demonstrated ability to manage and mentor employees with varying experience levels

  • Strong interpersonal, leadership, and coaching skills

  • Ability to manage stress, multitask effectively, and maintain focus in a deadline-driven environment

  • Positive, professional attitude with a strong sense of urgency and accountability

About the Organization

This opportunity is with a well-established organization specializing in workers’ compensation and claims administration services. The organization is committed to regulatory excellence, client satisfaction, and fostering a collaborative, professional work environment that supports growth, leadership development, and long-term career success.

Location & Work Type

  • Location: Irving, Texas

  • Work Type: On-site, in-office role