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Workers Compensation Claims Assistant Jobs in Springfield, MA

Town of Vernon

Human Resources Assistant

Vernon, CT · On-site

$26.43 - $33.67/hr

Human Resources Assistant Salary: $26.43 $33.67 (Compensation will be determined based on ... Assists with coordinating workers' compensation claims administration, including receiving and ...

Town of Vernon

Human Resources Assistant

CT · On-site

$26.43 - $33.67/hr

Human Resources Assistant Salary: $26.43$33.67 (Compensation will be determined based on ... Assists with coordinating workers' compensation claims administration, including receiving and ...

IFG Companies

Claim Assistant

Hartford, CT · On-site

$50K - $52K/yr

The role of a CA is to assist in the claims process, which can include tasks such as data entry ... IFG Companies offers competitive compensation and benefits, currently including medical, dental ...

PeopleReady

Territory Manager

Hartford, CT · On-site

$62K - $75K/yr

Manage workers compensation claims. * Accountable for compliance with organizational standards, customer requirements, as well as federal, state and local regulations. * Streamline processes for ...

PeopleReady

Territory Manager

Hartford, CT

$62K - $75K/yr

Manage workers compensation claims. * Accountable for compliance with organizational standards, customer requirements, as well as federal, state and local regulations. * Streamline processes for ...

TrueBlue

Territory Manager

Hartford, CT

$62K - $75K/yr

Manage workers compensation claims. * Accountable for compliance with organizational standards, customer requirements, as well as federal, state and local regulations. * Streamline processes for ...

RenewableWorks

Territory Manager

Hartford, CT · On-site

$62K - $75K/yr

Manage workers compensation claims. * Accountable for compliance with organizational standards, customer requirements, as well as federal, state and local regulations. * Streamline processes for ...

Cna

General Liability Claims Consultant

Glastonbury, CT · Hybrid

$72K - $141K/yr

Typically a minimum eight years claims experience. #LI-AR1 #LI-Hybrid In certain jurisdictions, CNA is legally required to include a reasonable estimate of the compensation for this role. In District ...

The Hartford

Long Term Disability Analyst

Hartford, CT · On-site +1

$10K/mo

Working here means having every opportunity to achieve your goals - and to help others accomplish ... Investigate and manage longterm disability claims by gathering and evaluating information from ...

Posted today

The Robison Group

Surveillance Investigator

Hartford, CT

$25 - $30/hr

... workers compensation claims, liability investigations, multi-line insurance claims, criminal and ... Testify to the collected facts obtained in any hearing or court of law as needed. * Assist other ...

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Showing results 21-40

All JobsWorkers Compensation Claims JobsWorkers Compensation Claims Assistant JobsWorkers Compensation Claims Assistant Jobs in Springfield, MA

Workers Compensation Claims Assistant information

See Springfield, MA salary details

$12

$26

$44

How much do workers compensation claims assistant jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for workers compensation claims assistant in Springfield, MA is $26.38, according to ZipRecruiter salary data. Most workers in this role earn between $20.14 and $32.60 per hour, depending on experience, location, and employer.

What is a workers compensation claims assistant?

A Workers Compensation Claims Assistant provides administrative support to claims adjusters and examiners in managing workers' compensation claims. They help gather and organize documentation, communicate with claimants, medical providers, and employers, and ensure compliance with company policies and legal regulations. Their role is crucial in maintaining accurate claim records and facilitating timely claim processing.

What are the typical daily responsibilities of a workers compensation claims assistant?

As a Workers Compensation Claims Assistant, your day typically involves processing incoming claims documentation, maintaining accurate case files, and communicating with claimants, healthcare providers, and insurance adjusters to gather or verify information. You'll often assist with data entry, scheduling medical appointments, and tracking the progress of claims to ensure deadlines are met. Collaboration with claims examiners and other team members is common to help resolve issues promptly and keep cases moving forward. This role supports the efficient functioning of the claims department and helps ensure that injured workers receive timely service.

What are the key skills and qualifications needed to thrive in a workers compensation claims assistant position?

Success as a Workers Compensation Claims Assistant requires strong organizational skills, attention to detail, and a basic understanding of workers compensation laws and insurance practices, usually supported by a high school diploma or equivalent. Familiarity with claims management software, document imaging systems, and Microsoft Office Suite is often needed, and some employers may value prior experience or certification in claims handling. Excellent communication, empathy, and problem-solving skills help you interact professionally with claimants, providers, and internal teams. These abilities ensure accurate processing of claims, efficient workflow, and positive experiences for all stakeholders involved.

What are popular job titles related to Workers Compensation Claims Assistant jobs in Springfield, MA?

For Workers Compensation Claims Assistant jobs in Springfield, MA, the most frequently searched job titles are:

What job categories do people searching Workers Compensation Claims Assistant jobs in Springfield, MA look for?

The top searched job categories for Workers Compensation Claims Assistant jobs in Springfield, MA are:

What cities near Springfield, MA are hiring for Workers Compensation Claims Assistant jobs?

Cities near Springfield, MA with the most Workers Compensation Claims Assistant job openings:

Workers Compensation Claims Assistant jobs near you
Infographic showing various Workers Compensation Claims Assistant job openings in Springfield, MA as of June 2026, with employment types broken down into 1% As Needed, 29% Full Time, 58% Part Time, 1% Temporary, and 11% Contract. Highlights an 96% Physical, and 4% Remote job distribution, with an average salary of $54,868 per year, or $26.4 per hour.

Total Loss Adjuster - Hybrid

Arbella Service Company

West Springfield, MA

$62K - $68K/yr

Full-time

Re-posted 2 days ago

Job description

Under intermittent supervision, investigate and resolve first and third party total loss claims. The claims may involve multiple vehicles, minimal exposure and/or Commercial auto coverages among other factors.

Key Responsibilities

  • Timely completion of all case activities, maximizing customer service and minimizing net loss payout.
  • Contacts the owners of vehicles deemed a total loss by telephone or in writing.
  • Inputs and retrieves information using the automated claims system, requests checks, form letters and other correspondence through the automated claim system.
  • Evaluates case facts, ensuring the primary adjuster has properly vetted coverage in regard to the total loss vehicle; maintains a reminder system.
  • Interprets and evaluates total loss valuations and salvage invoices to determine if they are applicable to the claim; investigates for proper charges and pays accordingly.
  • Negotiates settlements with individuals, attorneys, and insurance agencies within their granted settlement authority level, inclusive of claims in which specific adjuster licensing is required.
  • Demonstrates proficiency in handling Commercial total losses and Heavy Equipment.
  • Prepares claim files with applicable total loss information for subrogation purposes.
  • Assists, when requested, in the selection and evaluation of experts as needed.
  • Manages litigation, checking to ensure that coverages are not exceeded, that legal expenses are adequate, and confers with attorney about case direction and disposition.
  • Will assist in the training of Claims Service Specialists II and takes the lead on the mentoring of all new Claim Service Specialists.
  • Provide Best Practices tips to assist in navigating negotiations and difficult conversations.
  • Will keep management informed of activities and issues within assigned area of responsibility.
  • Successfully completes all required training and applies.
  • Perform other related duties as required or requested, including training of incoming new Claim Service Specialists in the area of problematic lienholders, shops and tow yards.
  • Daily navigation and management of pending salvage inventory.
  • Prepare independent appraisers when the policyholder chooses to utilize their arbitration rights under the policy when the total loss settlement cannot be agreed upon.
  • Effectively work the primary claim system while balancing the work of other systems such as Phoenix.

Requirements:

  • At least 18 months in a Claim role
  • Excellent time management with attention to detail
  • Effective communication/collaboration skills

Our current reasonable and good faith estimate of the annual salary range for this position is approximately $62,000 - $68,000 based on a variety of factors including, but not limited to, relevant skills and experience, educational background and certifications, performance and qualifications, market demand for the role and other organizational needs.

Please note: The advertised pay range is not a guarantee or promise of a specific wage.

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