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Workers Comp Liaison Jobs (NOW HIRING)

Maxonic

Surgical Scheduling Coordinator

Los Angeles, CA · On-site

$43.65/hr

Work Comp experience required*** Required: * HSD/GED * 2+ years of experience with Workers' Comp ... act as a liaison with the physician, patient and other departments, both internal and external;

Sevita Health

Nurse Marketing Liaison

Tampa, FL · On-site

Clinical Liaison - Workers Compensation SUMMARY Markets programs regionally and performs clinical ... worker's comp, or therapeutic service provision preferred • Project management experience ...

Sevita

Nurse Marketing Liaison

Tampa, FL · On-site

Clinical Liaison - Workers Compensation SUMMARY Markets programs regionally and performs clinical ... worker's comp, or therapeutic service provision preferred • Project management experience ...

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Workers Comp Liaison information

What is a workers comp liaison?

A Workers Comp Liaison is a professional who acts as a bridge between employees, employers, insurance companies, and healthcare providers in the management of workers' compensation claims. Their main role is to ensure effective communication and smooth coordination throughout the claims process, helping injured employees receive appropriate care and benefits. They also assist in resolving disputes, providing information about workers’ compensation laws and procedures, and supporting return-to-work programs. By managing these interactions, Workers Comp Liaisons help streamline the process and reduce misunderstandings or delays.

What are the key skills and qualifications needed to thrive as a workers comp liaison?

To thrive as a Workers Comp Liaison, you need a solid understanding of workers' compensation laws, insurance processes, and case management, often supported by a degree in a related field or relevant experience. Familiarity with claims management systems, compliance software, and medical terminology is typically required. Strong communication, problem-solving, and organizational skills help in coordinating between injured employees, healthcare providers, and insurers. These skills ensure efficient case resolution, regulatory compliance, and effective support for all parties involved.

How does a workers comp liaison typically collaborate with medical providers and insurance carriers?

A Workers Comp Liaison plays a key role in facilitating communication between injured employees, medical providers, and insurance carriers. They ensure that all necessary documentation is submitted promptly, coordinate medical appointments, and clarify any questions that arise during the claims process. This collaboration helps to streamline case management, expedite return-to-work plans, and resolve any issues that could delay claims approval or medical treatment. Strong interpersonal and organizational skills are essential for building positive relationships and ensuring all parties stay informed throughout the process.

What is the difference between Workers Comp Liaison vs Claims Adjuster?

AspectWorkers Comp LiaisonClaims Adjuster
CredentialsTypically requires insurance or workers' compensation knowledge, certifications varyRequires licensing, certifications like CPCU or adjuster licenses
Work EnvironmentOffice-based, liaising between injured workers, employers, and insurance companiesOffice or field-based, investigating claims, assessing damages
Employer & Industry UsageCommon in insurance, healthcare, and employer settingsWidely used in insurance companies, third-party administrators
Search & Comparison IntentOften compared for roles involving injury claims management and communicationCompared for claims processing and settlement roles

The main difference is that a Workers Comp Liaison primarily facilitates communication between injured workers, employers, and insurance providers, focusing on claims support. In contrast, a Claims Adjuster investigates and evaluates claims to determine coverage and settlement. Both roles require knowledge of workers' compensation policies but serve different functions within the claims process.

What states have the most Workers Comp Liaison jobs?

States with the most job openings for Workers Comp Liaison jobs include:

What are popular job titles related to Workers Comp Liaison jobs?

For Workers Comp Liaison jobs, the most frequently searched job titles are:

HR Specialist - Leave of Absence, Workers Comp

Brookline, MA • On-site

Town of Brookline
Public Administration • 11 - 50 employees
Learn more about Town of Brooklineexternal

$79K - $84K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 2 days ago

Job description

Are you a dedicated and organized professional with expertise in workers' compensation, employee benefits, and leave management? The Town of Brookline is seeking a dynamic Human Resources Specialist with strong skills in Leave of Absence and Workers Compensation Management to join our team. In this pivotal role, you will ensure the effective management of workers' compensation cases, leave of absence programs such as FMLA and parental leave, and related services to support employees through various life, medical, and injury-related challenges.

About the Role:

As the Human Resources Specialist in Worker's Comp and Leave Management, you will coordinate all aspects of leave management, including Workers' Compensation, injury on duty (IOD), Family and Medical Leave Act (FMLA), ADA accommodations, military leave, parental leave, and more. You’ll play a vital role in communication and case management, acting as a liaison between employees, medical providers, insurance carriers, and managers, while ensuring compliance with all relevant laws and regulations, such as FMLA, ADA, 111F, and OSHA.

This is an excellent opportunity for someone who thrives in a collaborative, fast-paced environment and has a passion for making a positive impact on employees' well-being and workplace safety.

Key Responsibilities:

  • Case Management: Manage Workers' Compensation claims, Police and Fire injury on duty (111F) cases, and other leave of absence programs. Act as the main contact for employees, medical providers, third-party administrators, and legal professionals to ensure smooth case progress.

  • Employee Support: Facilitate communication with employees on leave, providing ongoing support and guidance regarding their medical status, accommodations, and return-to-work plans.

  • Compliance & Coordination: Ensure adherence to FMLA, ADA, Workers' Compensation laws, and other regulations. Oversee leave of absence documentation, approvals, and communication with both employees and supervisors.

  • Safety & Training: Evaluate workplace injuries concerning OSHA regulations, recommend safety improvements, and assist in training employees and managers on safety and emergency procedures.

  • Vendor Management: Serve as the primary contact for third-party administrators, outside counsel, and medical professionals, ensuring smooth coordination and timely communication throughout the process.

  • Data & Reporting: Maintain accurate and confidential records for all workers' compensation and leave cases. Prepare reports and assist with accidental disability retirement documentation.

Qualifications:

  • Education: A Bachelor’s Degree in Human Resources, Insurance, Business Administration, or a related field.

  • Experience: Minimum 3-5 years of experience in workers' compensation administration, insurance claims management, leave and absence management, or a related field. Experience in employee relations and case management is highly preferred.

  • Knowledge & Skills:

    • In-depth knowledge of Workers' Compensation, FMLA, ADA, 111F, and OSHA regulations.
    • Strong customer service and communication skills to effectively interact with employees, managers, vendors, and medical providers.
    • Highly organized with the ability to manage multiple cases simultaneously.
    • Proficiency in Microsoft Office Suite and other office software.

  • Abilities:

    • Ability to manage confidential medical information with discretion.
    • Capable of working independently, prioritizing tasks, and meeting deadlines.
    • Excellent problem-solving and critical thinking skills to address case management challenges.
Why Join Us?

As part of the Town of Brookline’s Human Resources team, you'll have the opportunity to make a real difference in the lives of our employees by ensuring they have the support they need during challenging times. We offer a competitive salary, comprehensive benefits, and a supportive, team-oriented environment.

Compensation & Benefits:
  • Starting Salary Range: $79,894 - $84,237 annualized
  • Benefits: Generous healthcare, dental, vision, and retirement benefits; four weeks annual vacation leave, personal days, holidays, and more.

How to Apply:

If you're ready to bring your expertise in workers' compensation and leave management to the Town of Brookline, we want to hear from you! Apply with your resume and cover letter by September 21, 2026 for priority consideration!