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Worker Compensation Manager Jobs in Tennessee (NOW HIRING)

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Worker Compensation Manager information

How does a worker compensation manager typically collaborate with HR and legal teams to handle complex claims?

A Worker Compensation Manager works closely with both HR and legal departments, especially when addressing complex or disputed claims. They coordinate with HR to gather necessary employee information and incident details, while partnering with legal experts to ensure compliance with state and federal regulations. Regular meetings and joint case reviews help ensure that every claim is managed efficiently, confidentially, and in line with organizational policies. This collaboration is essential for minimizing risk and supporting both the employee and employer through the claims process.

What is the difference between Worker Compensation Manager vs Claims Adjuster?

AspectWorker Compensation ManagerClaims Adjuster
Required CredentialsBachelor's degree, industry certificationsHigh school diploma, licensing often required
Work EnvironmentOffice-based, managerial settingFieldwork, office, or remote
Industry UsageInsurance, large corporations, governmentInsurance companies, third-party administrators
Primary FocusOverseeing workers' compensation claims process and complianceInvestigating, evaluating, and settling claims

The Worker Compensation Manager typically oversees the entire workers' compensation claims process, ensuring compliance and managing teams. In contrast, Claims Adjusters focus on investigating and settling individual claims. Both roles require knowledge of insurance policies and regulations, but the Manager has a broader, supervisory role, while the Adjuster handles specific claims details.

What does a worker compensation manager do?

A Worker Compensation Manager oversees an organization's workers' compensation program, ensuring that claims are processed efficiently and in compliance with relevant laws and regulations. They manage claims from employees injured on the job, work with insurance carriers, and coordinate with medical providers and legal professionals. Their responsibilities often include investigating workplace incidents, maintaining records, and developing policies to minimize workplace injuries. Ultimately, their role is crucial in protecting both the organization and its employees during workplace injury incidents.

What are the key skills and qualifications needed to thrive as a worker compensation manager?

To thrive as a Workers' Compensation Manager, you need expertise in claims management, risk assessment, and a solid understanding of workers' compensation laws, typically supported by a bachelor's degree in business, human resources, or a related field. Experience with claims management software, such as Risk Management Information Systems (RMIS), and relevant certifications like Certified Workers’ Compensation Professional (CWCP) are commonly required. Exceptional negotiation, analytical thinking, and interpersonal communication skills help in resolving claims efficiently and collaborating with multiple stakeholders. These abilities are crucial for minimizing company risk, ensuring compliance, and supporting injured employees through effective claims processes.

What are the most commonly searched types of Worker Compensation jobs in Tennessee?

The most popular types of Worker Compensation jobs in Tennessee are:

What cities in Tennessee are hiring for Worker Compensation Manager jobs?

Cities in Tennessee with the most Worker Compensation Manager job openings:

Worker Compensation Manager jobs near you

Medical Case Manager - Workers' Compensation

ForzaCare

Memphis, TN • On-site

Full-time

Re-posted 12 days ago

Job description

ABOUT US:
Founded in 2022, ForzaCare is a purpose-driven organization that helps injured individuals recover faster and return to work safely through coordinated, clinically appropriate care. Our name reflects our mission - Forza means "strength," representing the power of our team, and Care reflects our compassion for those we serve.
ForzaCare is proud to be part of Ethos Risk Services, a leading national provider of investigative and risk mitigation solutions. Together, we're expanding our reach and strengthening our ability to deliver exceptional service across the workers' compensation industry.
JOB SUMMARY:
As a Field Medical Case Manager at ForzaCare, you'll help injured workers navigate their recovery and return to work. You'll act as the central point of coordination, connecting the injured worker, medical providers, employers, and insurance carriers to ensure timely, transparent, and effective care management.
This role is ideal for licensed nurses or certified rehabilitation counselors. While prior experience in workers' compensation is strongly preferred, those who have it will find their background especially valuable in this role.
KEY RESPONSIBILITIES:
  • Coordinate care between medical providers, employers, insurance carriers, and injured workers.
  • Attend appointments with the injured workers, which may include visiting employers and injured workers at their place of employment.
  • Develop, document, and monitor individualized recovery goals and return-to-work plans.
  • Provide consistent communication and detailed progress reports to clients and stakeholders.
  • Ensure all case management work meets or exceeds customer and compliance requirements.
  • Build and maintain strong relationships with clients, providers, and internal team members.

QUALIFICATIONS:
Education & Licensure:
  • Active Registered Nurse (RN) or Certified Rehabilitation Counselor (CRC) license with associated college degree is required.
  • Additional certifications such as CCM, CIRS, or other case management credentials are preferred.
  • Must comply with all state-specific licensure and certification requirements.
  • Prior experience in workers' compensation case management is strongly preferred.
  • Valid driver's license, reliable transportation, and auto insurance with ability to travel to appointments.

Skills & Attributes:
At ForzaCare, we look for professionals who embody our values and thrive in a collaborative, purpose-driven environment:
  • Motivated -You take pride in exceeding goals and continuously improving.
  • Organized - You can manage a fast-paced workload and multiple priorities with ease.
  • Collaborative - You communicate clearly and work well with diverse teams and stakeholders.
  • Committed - You uphold ForzaCare's mission to deliver high-quality, compassionate care and comply with all safety, ethical, and professional standards.

ForzaCare is an equal opportunity employer that does not discriminate on the basis of religious creed, sex, national origin, race, veteran status, disability, age, marital status, color or sexual orientation or any other characteristic.

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