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Worker Compensation Manager Jobs in Georgia (NOW HIRING)

Great American Insurance Group

$105K - $115K/yr

Strategic Comp is seeking an experienced Field Claims Specialist to manage complex, high-exposure Minnesota workers' compensation claims. In this role, you will investigate, evaluate, negotiate, and ...

J and B

Workers' Compensation Claims Specialist

Atlanta, GA

$22.25 - $30.75/hr

Johnson and Bryan provides professional insurance brokerage, consulting and risk management ... The Workers' Compensation Claims Specialist is directly involved in assisting our clients with the ...

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Worker Compensation Manager information

What does a worker compensation manager do?

A Worker Compensation Manager oversees an organization's workers' compensation program, ensuring that claims are processed efficiently and in compliance with relevant laws and regulations. They manage claims from employees injured on the job, work with insurance carriers, and coordinate with medical providers and legal professionals. Their responsibilities often include investigating workplace incidents, maintaining records, and developing policies to minimize workplace injuries. Ultimately, their role is crucial in protecting both the organization and its employees during workplace injury incidents.

What are the key skills and qualifications needed to thrive as a worker compensation manager?

To thrive as a Workers' Compensation Manager, you need expertise in claims management, risk assessment, and a solid understanding of workers' compensation laws, typically supported by a bachelor's degree in business, human resources, or a related field. Experience with claims management software, such as Risk Management Information Systems (RMIS), and relevant certifications like Certified Workers’ Compensation Professional (CWCP) are commonly required. Exceptional negotiation, analytical thinking, and interpersonal communication skills help in resolving claims efficiently and collaborating with multiple stakeholders. These abilities are crucial for minimizing company risk, ensuring compliance, and supporting injured employees through effective claims processes.

How does a worker compensation manager typically collaborate with HR and legal teams to handle complex claims?

A Worker Compensation Manager works closely with both HR and legal departments, especially when addressing complex or disputed claims. They coordinate with HR to gather necessary employee information and incident details, while partnering with legal experts to ensure compliance with state and federal regulations. Regular meetings and joint case reviews help ensure that every claim is managed efficiently, confidentially, and in line with organizational policies. This collaboration is essential for minimizing risk and supporting both the employee and employer through the claims process.

What is the difference between Worker Compensation Manager vs Claims Adjuster?

AspectWorker Compensation ManagerClaims Adjuster
Required CredentialsBachelor's degree, industry certificationsHigh school diploma, licensing often required
Work EnvironmentOffice-based, managerial settingFieldwork, office, or remote
Industry UsageInsurance, large corporations, governmentInsurance companies, third-party administrators
Primary FocusOverseeing workers' compensation claims process and complianceInvestigating, evaluating, and settling claims

The Worker Compensation Manager typically oversees the entire workers' compensation claims process, ensuring compliance and managing teams. In contrast, Claims Adjusters focus on investigating and settling individual claims. Both roles require knowledge of insurance policies and regulations, but the Manager has a broader, supervisory role, while the Adjuster handles specific claims details.

What cities in Georgia are hiring for Worker Compensation Manager jobs?

Cities in Georgia with the most Worker Compensation Manager job openings:

Worker Compensation Manager jobs near you

Associate Claims Adjuster, Workers Compensation

Liberty Mutual

Suwanee, GA • On-site

$50K - $78K/yr

Full-time

Re-posted 9 days ago

Liberty Mutual rating

8.8

Company rating: 8.8 out of 10

Based on 161 frontline employees who took The Breakroom Quiz

46th of 311 rated insurance

Job description


Description

At Liberty, you'll thrive in a hybrid setting that fosters in-person collaboration, innovation and growth. This approach optimizes both remote and in-person interactions, enabling you to connect and ideate with your team and deepen valuable relationships across the company, while still enjoying the flexibility of remote work for focused tasks and projects.

 

The Workers Compensation Claims Specialist works within a Claims Team under direct supervision, develops the knowledge and skills needed to conduct thorough investigations, make decisions about liability / compensability, evaluate losses, negotiate settlements and manage an inventory of commercial property/casualty and disability claims by participating in a comprehensive training program, one-on-one mentoring, and on-the-job training. Assists in providing service to policyholders/customers on mid-sized and/or large commercial accounts.

We are open to filling this position as an Associate Claims Specialist I (grade 10) or Claims Specialist I (grade 11) or Claims Specialist II (grade 12) depending on candidate experience.

This is a hybrid position with a strong preference for candidates located within 50 miles of the Plano, TX office, as the role requires in-office attendance twice per month. Candidates residing within 50 miles of a GRS Claims office in Suwanee, GA, or Chandler, AZ, will also be considered. Please note that this onsite attendance requirement is subject to change based on business needs.

Training is a critical component to your success and that success starts with reliable attendance.  Attendance and active engagement during training is mandatory.  

Training will require travel for 1 week to our office in Plano, TX in November.

Responsibilities:

  • Investigates new claims by reviewing first reports of loss and supporting materials, determines the best first point of contact (injured workers, customers, witnesses, etc.) to gather information regarding injuries or loss refers tasks to auxiliary units as necessary and posts file accordingly.
  • Establishes action plans based on case facts, best practices, protocols, jurisdictional issues and available resources.
  • Manages an inventory of worker’s compensation claims, evaluates compensability/liability and losses, and negotiates settlements within prescribed limits. 
  • Establishes accurate loss cost estimates using available resources, special service instructions, and market protocols.
  • Confirms or denies coverage based on facts obtained during the investigation and advises policyholders as to proper course of action.
  • Responsible for review, analysis, and disposition of assigned claims within authority limits and state compliance.
  • Updates file, strategizes and executes plans to mitigate exposure and increase disposal.
Qualifications
  • Effective interpersonal, analytical and negotiation abilities required.
  • Ability to provide information in a clear, concise manner with an appropriate level of detail.
  • Demonstrated ability to build and maintain effective relationships.
  • Demonstrated success in a professional environment; success in a customer service/retail environment preferred.
  • Effective analytical skills to gather information, analyze facts, and draw conclusions; as normally acquired through a bachelor's degree or equivalent.
  • Knowledge of legal liability, insurance coverage and medical terminology are helpful, but not mandatory.
  • Licensing may be required in some states.
About Us

Pay Philosophy: The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role.
At Liberty Mutual, our goal is to create a workplace where everyone feels valued, supported, and can thrive. We build an environment that welcomes a wide range of perspectives and experiences, with inclusion embedded in every aspect of our culture and reflected in everyday interactions. This comes to life through comprehensive benefits, workplace flexibility, professional development opportunities, and a host of opportunities provided through our Employee Resource Groups. Each employee plays a role in creating our inclusive culture, which supports every individual to do their best work. Together, we cultivate a community where everyone can make a meaningful impact for our business, our customers, and the communities we serve.
We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. To learn more about our benefit offerings please visit: https://www.libertymutualgroup.com/about-lm/careers/benefits
Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law.
Fair Chance Notices

  • California
  • Los Angeles Incorporated
  • Los Angeles Unincorporated
  • Philadelphia
  • San Francisco

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About Liberty Mutual

Sourced by ZipRecruiter

Since 1912, we've grown into the fifth largest global property and casualty insurer based on 2022 gross written premium. We also rank 86 on the Fortune 100 list of largest corporations in the US based on 2022 revenue. ​At Liberty Mutual Insurance we work hard every day to support our customers and our people, so they can protect their families, build their businesses and invest in their futures. We are headquartered in Boston, but our people, our customers and our reach span the globe. So to better serve our global customers and employees, we are organized into three business units.

Industry

Insurance services

Company size

10,000+ Employees

Headquarters location

Boston, MA, US

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