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Workday Functional Analyst Remote Jobs in Connecticut

The Hartford

Short-Term Disability Analyst

Hartford, CT · On-site +1

$46K - $67K/yr

Using medical, vocational, financial, and functional information, the Ability Analyst manages ... This role can have a Hybrid or Remote work schedule. Candidates who live near one of our office ...

Quest Global

RFQ Analyst

Windsor Locks, CT · Remote

$29.81 - $34.62/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Support ongoing work transfer projects by working with cross functional teams to pull and analyze ... Work Requirements: This position is classified as Remote within the United States. Travel ...

Stamford Health

Systems Analyst I

Stamford, CT · On-site +1

  • Medical

  • Retirement

  • PTO

... Friday, 9:00AM-5:00PM 4 Days Remote, 1 Day In-Office (3001 Summer St., Stamford CT ... Collaborate with cross-functional stakeholders, including revenue cycle, clinical, operational, IT ...

BIC

Category Analyst, Shave

Shelton, CT · Remote

Cross-functional collaboration Key Performance Indicators (KPIs) * Accuracy and timeliness of ... Data integrity across customer reporting #LI-remote BIC World is an Equal Opportunity Employer. We ...

CVS Health

Medical Economics Analyst

Hartford, CT · Remote

$54K - $145K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Experience supporting enterprise data programs and cross-functional initiatives. Preferred ... This remote position is not eligible for employment sponsorship. Anticipated Weekly Hours 40 Time ...

Strada

  • Medical

  • Retirement

  • PTO

Advanced analytical and functional skills evidenced by playing a role in projects or in a support environment * Certified in Workday Time Tracking required, AbsenceManagement certification is ...

Revvity

Sr. Tax Manager (REMOTE)

Hartford, CT · On-site +1

$134K - $167K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Support cross-functional tax planning initiatives, including transaction structuring, supply chain ... analysis/visualization tools is a plus. * Experience with SAP, Oracle Hyperion, Workday and/or ...

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Workday Functional Analyst Remote information

What does a Workday Functional Analyst do in a remote role?

A Workday Functional Analyst in a remote role is responsible for configuring, maintaining, and optimizing the Workday Human Capital Management (HCM) system to meet an organization’s HR and business needs. They collaborate with stakeholders to gather requirements, design solutions, and troubleshoot issues related to Workday modules such as payroll, benefits, and recruiting. Additionally, they provide user support, develop reports, and ensure data integrity within the system, all while working remotely to support teams across different locations.

What are the key skills and qualifications needed to thrive as a Workday Functional Analyst in a remote environment?

To excel as a Workday Functional Analyst, you need expertise in HRIS processes, strong analytical abilities, and a bachelor’s degree in a related field, often with direct experience in Workday HCM or Financials modules. Familiarity with Workday reporting, integrations, business process configuration, and relevant certifications such as Workday Pro are highly valued. Exceptional communication, problem-solving, and self-motivation are crucial soft skills, especially for collaborating across remote teams. These skills ensure accurate system configuration, effective stakeholder support, and successful project delivery in a virtual workplace.

What are the primary challenges faced by a remote Workday Functional Analyst, and how can they be effectively managed?

As a remote Workday Functional Analyst, one common challenge is maintaining clear communication and collaboration with both technical teams and business stakeholders, especially when addressing complex configurations or troubleshooting issues. To manage this, leveraging collaboration tools, scheduling regular check-ins, and documenting processes thoroughly are essential. Additionally, staying proactive with updates and seeking feedback ensures alignment across distributed teams. Building relationships virtually and being organized with task management can help overcome the potential isolation and keep projects on track.

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Workday Functional Analyst Remote jobs near you

Remote Conversational Intelligence Analyst

ACC Premiere

Southington, CT • On-site, Remote

$80K - $100K/yr

Other

Posted 11 days ago

Job description

Conversational Intelligence Analyst
A conversational intelligence analyst evaluates customer and agent omni channel interactions using AI and natural language processing to extract intent, sentiment, and behavioral trends that drive business strategy, product development, and operational performance.
We are seeking a data-driven and analytical Conversational Intelligence Analyst to join our innovations team.
In this role, you will uncover actionable insights regarding customer sentiment, operational bottlenecks, and compliance trends. Your findings will directly influence product development, marketing strategies, and customer experience (CX) optimization.
**This is a remote position, but if you live within driving distance of one of our locations, you may be required to come into the office on occasion. This will be discussed with candidates that this applies to.**
Key Responsibilities
  • Data Synthesis: Extract, clean, and organize unstructured conversation logs into structured data frameworks.
  • Insight Generation: Track specific customer pain points, competitor mentions, and product feature feedback using NLP queries.
  • Dashboard Design: Create, maintain, and automate operational dashboards in BI tools (e.g., Tableau, Power BI) to display key performance indicators (KPIs) like customer satisfaction (CSAT) and script adherence.
  • Cross-Functional Collaboration: Partner closely with Customer Support, Product, and Quality Assurance teams to turn conversational data into specific workflow improvements.
  • Model Optimization: Train, refine, and maintain the accuracy of speech-to-text categorization models and automated sentiment rules.

Core Responsibilities
  • Data Mining & Transcription: Convert large volumes of unstructured audio and text logs into clean, searchable data Including creating flags/tags based on search criteria and questions from client teams.
  • Sentiment & Intent Tracking: Identify emotional shifts, customer pain points, and competitor mentions.
  • Dashboard & Report Building: Design operational reporting (often via tools like Tableau/PowerBI) to visualize metrics like script adherence and customer satisfaction (CSAT).
  • Process Optimization: Partner with operations and product teams to translate conversation trends into actionable business changes.

Key Tools & Technologies
  • Speech-to-Text & NLP Engines: Systems like CallMiner
  • Data Visualization: Advanced SQL and BI tools like Tableau or PowerBI.
  • CX Platforms: Enterprise analytics suites from vendors like Medallia or Genesys
  • AI Prompting: Ability to leverage syntax and AI assistants to create prompts.

Required Qualifications
  • Experience: 2-5 years of experience in data analytics, customer experience analytics, or business intelligence.
  • Technical Skills: Strong proficiency in SQL and experience building visualizations in Tableau or Power BI.
  • Platform Knowledge: Experience with speech/text analytics engines (e.g. CallMiner, Medallia, et al).
  • Communication: Ability to translate complex, quantitative datasets into clear, narrative-driven business recommendations for non-technical leadership.

Must be authorized to work in the US - No sponsorship available at this time.
EEO Statement:
ACC Premiere is an equal-opportunity employer. We consider applicants for all positions without regard to race, color, religion, creed, gender, national origin, ancestry, age, disability, veteran status, or any other status legally protected by federal, state, or local law.

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